1. 614.599.5527 DANI WANG, CBAP, PMP, SCJP
ATLANTA, GA 30329
OTCRPG@GMIAL.COM
Summary: Solution-oriented certified project manager and business analysis professional with over fifteen years IT
experience. Managed projects with SAP, Contact Center Solution, Salesforce, Kony, customized web
applications, embedded systems, consumer software, and proprietary enterprise systems. Used both Agile
and Waterfall processes with a track record of successful executions across multiple platforms. Background
includes healthcare, finance, insurance, manufacturing, wholesale, and retail. Additional roles include
business architect, program/project manager, technical lead, and software engineer.
Professional
Knowledge:
Certifications: • PMI Project Management Professional (PMP)
• Certified Business Analysis Professional by IIBA (CBAP)
• Sun Certified Java Programmer (SCJP)
• Lean Six Sigma – White/Yellow Belt Certified
• George Washington University Project Management Certificate
Business
Analytical
Techniques:
• Modeling (Data Flow Diagram; Scope Modeling; Data Modeling; Process
Modeling: Flow chart/UML/Activity Diagrams; Organization Modeling)
• Requirement Elicitation Techniques: Brainstorm; Focus Group; Interviews;
Requirement Workshops; Structured Walkthrough)
• Analytical Skills (Business Rules Analysis; Risk Analysis; Decision Analysis;
Interface Analysis; Root Cause Analysis; SWOT Analysis; Problem Tracking)
• Estimate
• Functional Decomposition
• Prototyping
• Scenarios Use Cases; User Stories
• Vendor Assessment
Tools: Blueprint; MS Project; Visio; Pointpoint; Excel; Word; SharePoint; HP Quality Center;
Estimate Tool; Requisite Pro; Crystal Report; WEBI; Outlook; Lotus Notes;
Industry
Background:
Insurance, Pharmaceutical and Medical Manufacturing & Distribution, Franchise
Systems, Retail, Wholesale, Hospitality, Education
Languages: Professional:
Fluent:
ABAP, Java/J2EE, Perl, SQL, XML, HTML, CSS, JavaScript, VBScript,
Visual C++
IBM COBOL/CICS, Micro Focus COBOL, Visual BASIC, RPG
Systems: Platform: Windows (various), OS/400, Salesforce.com, Genesys; Cisco, SharePoint,
KONY
Database: Oracle, DB2, MS Access
Messaging: MQSeries
Network: TCP/IP
SAP: ECC6.0/CRM7.0
1

2. 614.599.5527 DANI WANG, CBAP, PMP, SCJP
ATLANTA, GA 30329
OTCRPG@GMIAL.COM
Work
Experience:
The Coca Cola Company April 2013 to Present
Consultant Business Analyst/Project Manager
Program/Project Manager
• Managed global high value improvement and strategic initiative deployment projects across various
business areas and involving big landscape of system integrations. Responsible for complete scope of,
medium and large scale, complex IT Program/Projects with end to end ownership of solution delivery across
multiple functional/technical areas.
• Responsibilities include: developing statement of work (SOW) to include vendor, scope, approach,
deliverables, landscape design and staffing requirements; managing project team, client SMEs and offshore
development teams; directing the activities of core project team members to produce solid and measurable
project deliverables and ensure all deliverables are tracked and met KO PMO standards; maintaining and
managing the day-to-day project deliverables including the project plan, project schedule, status reports,
resource allocations/staffing plans, task assignments, training, scope, budget, and risk, meeting minutes,
issue logs, and any other documentation related to the management and administration of the project; on
a regular basis, reporting schedule, budget, and delivery details to project stakeholders
Senior Business Analyst Consultant
• Resolved the most complex enterprise-wide business problems through enabling technology and business
process that impact multiple global business units, lines of business
• Interacted with business leaders to identify business needs; assess capability gaps; define solution scope
through business cases; perform stakeholder analysis; determine solution approach; build user stories;
provide and recommend best value-add solution options with pros and cons and recommendation; help
balancing business needs versus technical constraints to obtain consensus on solution decisions; access
organization readiness; drive most efficient reporting metrics and requirements; produce user acceptance
testing scripts; coordinate user acceptance test; lead quality control and defects handling process; compile
end user guide/job aids ; conduct end users training; evaluate solution performance and post
implementation value realization
• As PM/BA, implemented multiple global business critical projects across all aspects of business areas with
critical system integrations and data migration/conversion
Key Projects
SAP PRAA Employee Vendor Maintenance Project
Replaced the legacy customized ZPRA program in all global regions with SAP standard PRAA program that can
be run as a scheduled batch job with variant to update HR master data vendor to process payment and update
detail in FILO. Customized new business validation rules and a new workflow in both HR and FILO systems to
proactively handle errors. As PM/BA, besides performing gap analysis and providing requirement package, UAT
scenarios and scripts, I managed end-to-end project delivery: developed statement of work (SOW) to include
landscape design and staffing requirements; schedule; budget forecast vs. actual; overall project plan;
managed onshore and offshore dev. teams and global client SMEs in all regions landscape as well as
performing as QA lead . Delivered the project on time and within budget. I was nominated for the GBS
President’s Award for Team Excellence being PM/BA with the Global Data Services team on this project
SAP - P2P Vendor Master Data
Retired 6 existing Vendor creation tools with a new global vendor solution tool applied to all global regions .
This new tool changed from requester location routing to vendor location routing; enhanced the workflow to
allow the custodian to proactively fix errors and write data to VM tables through XK02 and close the work item.
This project also enhanced the integration of SAP FILO server with IXOS Content Server, Trillium Server for
enhanced vendor address validation as well as Vertex Server for improved vendor tax jurisdiction validation. As
a BA, I performed through gap analysis between AS-IS and TO-BE business processes and system flows
through working with global business SMEs and delivered requirement package that included: end-to-end vendor
maintenance request life cycle processes diagrams (creation; update; workflow routing…); business
requirements and system specification in addition to various mockup screens; issues log; decision log; UAT
scripts
SAP BW - Compliance Reporting
This project globalized and automated the existing North American’s verifier sets reporting into a global reporting
expanded to the global users with SAP BW BEx Analyzer solution. I managed this project from Requirement
phase to post go live support as a PM and performed extensive gap analysis of the existing reporting tool that is
no longer supported and with no technical and business SMES; identified business challenges and need with the
global business users groups and proposed well accepted reporting solution and detailed requirements as well
as providing step by step training instructions on loading source data into BW and running the reports
By creating new DSO in BW data model and new routines for Data mapping and transformation and aligning
verifier reports’ hierarchy with standardized enterprise reporting hierarchy, the new globalized reports
successfully provided consistent views and improved Global Business Services’ expense reporting accuracy.
2

3. 614.599.5527 DANI WANG, CBAP, PMP, SCJP
ATLANTA, GA 30329
OTCRPG@GMIAL.COM
Work
Experience:
Customized Java Application - Cooler Comparison Tool
This Global Cooler Sourcing Initiative is to automate and streamline Cold Drink Equipment (CDE) purchasing
process and provide a single source for finding and comparing CDE to meet the international bottlers markets.
This is a custom built web application with Java presentation platform on premise of TomCat with MySQL DB
and SiteMinder user security. Managed the full lifecycle of this project as a PM: SOW; staffing management;
budget control; change management control; vender management, project schedule and deployment…etc. As
BA, besides providing BA deliverables, such as: wireframe, end to end business process flow diagrams;
business requirements; user acceptance cases & scripts, I proposed solution design option with the flexibility of
future integration with PICASSO for automated data load and easy implementation of any new production line
through successful negotiation with both internal and external bottlers to reach the solution consensus.
Delivered the project on time and within budget
Salesforce - IT Procurement Tool Project
This project is to migrate the existing Lotus Notes IT Procurement Requests Tool to the cloud based Force.com
As a PM/BA, my responsibilities included: develop project plan, provide budget forecast vs. actual, vendor
selection and management, coordinate with global business SMEs: Global IT users; Procurement; Finance;
Legal; Vendor Management; facilitate scope negotiation; develop project schedule; manage change control and
offshore development team
SaaS Solution - Matching Gift Program
As a PM/BA, led the execution of end-to-end vendor selection process for identifying a SaaS solution to replace
the existing manual matching gift program. Activities included: create RFP, work with Procurement dept. to
identify vendor candidates; develop evaluation criteria; host vendor demo; evaluate vendors and finalize selected
vendors
Other Projects
• Enhanced SAP Global Accounts Payable Vendor Self Service Portal to reduce supporting calls – as BA
• Implemented Citibank Citi File Exchange (CFX) functionality to send payment files automatically host to
host from SAP to Citibank – as BA
• Converted employee credit card information from AMEX Bank to Coca SAP HR & FILO systems; migrated
Electronic File Transfer process from an existing third party application to SAP AP system – as PM/BA
• Replaced LOTUS Notes/SAP CRM with Salesforce solution for Ethics & Compliance Tool to manage the
Code Of Conduct investigation process – as PM
• Implemented Fieldglass cloud-based Vendor Management System (Phase 1) – as BA
• Enhanced the existing Freestyle Execution tool to introduce a new product line and 3 integrations work
streams with multiple internal and external applications through TICBO – as PM/BA
BA Deliverables
AS-IS/TO-BE Business & System Context Diagrams/SwimLane Business Processes Digrams; Data Flow
Diagram ; ERD, Class Diagrams; Logical Data Model; Business Process Decomposition; Prototype/Mockup
Screens; Scope Document: People, Process, Technology, Solution Deliverables; High Level Requirements/or
User Stories; Detail Level Requirements (Functional, Non Functional, Security, Audit); Use Case Catalog;
Traceability Matrix; User Acceptance Test Cases and Scripts; UAT Defects Reports; Business Implementation
Strategy and Planning (Master Test Strategy; Cutover Planning; Post Warranty Support; End User Training
Strategy & Planning ); Configuration Management Plan; Data Conversion Approach; Solution Risk Report;
Software Selection Requirements/Results; RFP/RFI; Vendor Selection Report; Go-Live Cutover Activities;
Knowledge Transfer Manual
Mettler-Toledo International, Inc. April 2012 to March 2013
Software Systems Engineer
• Primary responsibilities included to: investigate the existing product lines software; liaise with retail end
users; enhance application software for better user experience; plan releases and scopes; propose technical
solution options; produce technical specifications; build and update software technical and end user
manuals; conduct end user training; initiate and develop new product lines software
• Played multiple roles as a Project Manager; system analyst; tech. lead to lead the global projects and
support North America and Latin America Markets
• Led two offshore development teams located in China; India and Mexico City through regular onsite visits to
provide software release guidance through clarifying requirements and technical specifications to ensure
software quality and customer satisfaction
• Provided third level hardware, firmware, and software production technical support
Work Cardinal Health, Columbus, Ohio December 2008 to April 2012
3

4. 614.599.5527 DANI WANG, CBAP, PMP, SCJP
ATLANTA, GA 30329
OTCRPG@GMIAL.COM
Experience: Senior Consultant
Customer Care Shared Service (CCSS) Business Manager
• As a highly effective business partner and key contributor to the execution of the business strategy for
CCSS, I supported two customer service call centers on a stable SAP platform (Legacy ECC SAP SD to
ECC6.0; Legacy CRM 3.0, Case Management to CRM 2007) for the two customer call centers. My
supporting areas covered: Customer to Contract, Customer Offering, Pre-Sales, CS-Interaction
Management, CS- Inquiries & Quotations, CS- Order to Cash and Master Data Management
• Partnered with cross functional support teams to streamline service requests process for timely issues
resolution
• Owned end to end service requests resolution to meet critical business needs while planning deliverables to
meet long term business objectives
Senior Solution Lead/PM
• Managed large complex global projects in an environment of change and ambiguity through supporting
• Built strong business relations with internal and external parties at all levels
• Played a consultative role to understand customers’ objectives, identify business processes/application’s
gaps/needs, conduct JAD sessions, host requirement workshops to elicit requirements, propose solution
options; articulate the advantages and disadvantages and lead stakeholders to a consensus approach,
document the agreed requirements into specifications for development teams
• Participated in major process modeling, analysis and design efforts to devise/modify procedures to solve
complex problems through innovative application of technology
• Developed functional specifications for both onshore and offshore development teams, built UAT test
scenarios/scripts and performed UAT
• Led software QA activities through managing defects handling and resolution to ensure successful projects
deployment
Key Projects Delivered
• Learning Management System (LMS): Proposed a cost effective streamlined solution to convert the legacy
eClass application to ComplianceWire
• SAP - Business Transformation Program: A 3-year medical business transformation program to upgrade
SAP SD/CRM systems: I provided gap analysis and requirement on replacing multiple SAP CRM instances
(3.0; 4.0; Case Management into a single enterprise CRM7.0 instance; performed service center end user
training
• IVR - Open Hosted Product Ordering Speech Application : This project is to convert AT&T IVR system to
Verizon by enabling contact center customers to leverage speech automation for self service and call
routing to lower costs; reduce wait times; improve the caller experience. As a solution lead, I provided call
flow requirements ; user acceptance test scenarios and scripts and coordinated UAT
• Sales Force Enablement Strategy – Sales Tools: As a core team of 4, conducted ten workshops across
global business units and proposed a 3-year sales strategy roadmap from current state through interim
state to future state which brought people, processes and technology changes across the Medical business
units resulting in a simplified tool landscape: retired 23 Tools out of 50 to realize $350K annual Tools
supporting cost reduction
• GetITHelp Automation Project: Automate IT help desk through SharePoint Nintex Workflow 2007
• SAP Case Management – Customer Service Project: Implemented a commercial ‘off the shelf’ case
management (CM) solution to integrate with ECM for documentation handling to track medical customer
issues and measure resolution compliance
• SAP - New Customer Set Up & Compliance Project: Convert a 3rd party medical customer management
application into SAP system through a two-week JAD sessions with 7 key business units and resolved 100%
of seventeen pain points out of a total of nineteen
• eCommerce - Express Web Ordering Project: Provided system requirements and use cases for the new
telephony call flows for this new client facing web ordering application
• Genesys/Cisco Enterprise Service Center Migration: Implemented a one-year program to convert Avaya
ACD analog system with Genesys/Cisco VOIP solution for Enterprise IT Service Center through replacing
Service Center hardware and software; owned end-to-end project solution delivery from POC to deployment
As a PM, activities included: create RFP; coordinate vendor selection; communicate solution options to
steering committee through scorecard of options; obtain approval from SVP for the determined option;
create project plan with project scope, budget proposal estimate including: Labor; Expense; Software;
Hardware; Contingency, propose implementation approach and schedule, data conversion and migration
approach and implementation, manage resource assignment: onshore and offshore, coordinate with release
management for phase based deployment. This project was delivered on time and within budget.
4

5. 614.599.5527 DANI WANG, CBAP, PMP, SCJP
ATLANTA, GA 30329
OTCRPG@GMIAL.COM
Work
Experience:
Nationwide Insurance, Columbus, Ohio October 1999 to December 2008
Solution Specialist
Project Manager
• Led and managed multiple client-facing full lifecycle projects in a fast-paced insurance environment with
full software-development lifecycle experience within multiple technologies
• Responsibilities including: oversee cross-functional projects, provide project direction and approach,
creating projects SOW, RFP (when needed), developing resource strategies, project planning and
technical planning; coordinating projects estimate, communicate with project stakeholders about project
status, forecast, budget tracking, post go live ROI monitoring and reporting
Senior Solution Lead
• Led business analysts team to play a consultative role to identify user objectives, perform as-is vs. to-be
business processes and system perform requirement specification tasks for the three-tiered claims solution
systems, including: business process design, and strategic planning, functional alignment, scope definition
and negotiation, system analysis and design
• Delivered multi-million dollar remediation program that touched multiple operating units, development
platforms, and infrastructures by making solution decisions, providing business requirements and
technical specification as well as application prototype of UI design
Tech Lead
• Led a Java development team to successfully design, develop and support software solution to the claims
handling user interface application, including a two-year, phase based client/server claims handling
application conversion projects was one of the Nationwide “Top 10” mission-critical projects
• Managed co-located technical resources managing multiple platform technologies, including Java, Oracle,
DB2, C, COBOL, MS DNA, Mainframe, UNIX, AS/400
• Provided architectural solutions to various projects within claims solution department, responsible for
conducting estimates, meeting development schedules and ensuring the delivered solutions to meet the
technical specifications and design requirements
Senior Java Developer
• Designed and developed various Swing screens and user interface client application, services in Struts
that accessed database using Hibernate, sorting and displaying data using CSS; runtime encryption using
SUNJCE
• Provided technical support to the client/server java based end user interface for the claims handling
application
Education: B.S.
M.A
B.A.
Computer Science
English Language and Literature
English Language and Literature
Franklin University, Columbus, Ohio
Suzhou University, China
Suzhou University, China
Competencies: • Good at establishing clear directions, setting stretch objectives, figuring out the processes necessary to
get things done by organizing people, activities and distributing the workload appropriately in a planned
and organized manner to marshal resources to get things done
• Can simplify complex processes, get more out of fewer resources; understand how to separate and
combine tasks into efficient work flow and orchestrate multiple activities at once to accomplish a goal
• Can see hidden problems , use rigorous logic and methods to solve difficult problems with effective
solutions, can take unpopular stands if necessary and encourage direct and touch debate but not afraid
to end it and move on
• Remain cool under pressure, can anticipate and adjust for problems/roadblocks and quickly find
common ground and solve problems for the good of all, can be counted on to hold thins together during
touch times
• Can effectively cope with change and shift gears comfortably; open to change, analyze both success
and failures for clues of improvement ; can negotiate skillfully in touch situations with both internal and
external groups
• Have the functional and technical knowledge and can explain technical matters in plain language
• Is constantly and consistently one of the top performers with skills to do the job at a high level of
accomplishment
• Push self and others for results; is seen as a team player and is cooperative’ is seen as direct, truthful
individual
5

6. 614.599.5527 DANI WANG, CBAP, PMP, SCJP
ATLANTA, GA 30329
OTCRPG@GMIAL.COM
Work
Experience:
Nationwide Insurance, Columbus, Ohio October 1999 to December 2008
Solution Specialist
Project Manager
• Led and managed multiple client-facing full lifecycle projects in a fast-paced insurance environment with
full software-development lifecycle experience within multiple technologies
• Responsibilities including: oversee cross-functional projects, provide project direction and approach,
creating projects SOW, RFP (when needed), developing resource strategies, project planning and
technical planning; coordinating projects estimate, communicate with project stakeholders about project
status, forecast, budget tracking, post go live ROI monitoring and reporting
Senior Solution Lead
• Led business analysts team to play a consultative role to identify user objectives, perform as-is vs. to-be
business processes and system perform requirement specification tasks for the three-tiered claims solution
systems, including: business process design, and strategic planning, functional alignment, scope definition
and negotiation, system analysis and design
• Delivered multi-million dollar remediation program that touched multiple operating units, development
platforms, and infrastructures by making solution decisions, providing business requirements and
technical specification as well as application prototype of UI design
Tech Lead
• Led a Java development team to successfully design, develop and support software solution to the claims
handling user interface application, including a two-year, phase based client/server claims handling
application conversion projects was one of the Nationwide “Top 10” mission-critical projects
• Managed co-located technical resources managing multiple platform technologies, including Java, Oracle,
DB2, C, COBOL, MS DNA, Mainframe, UNIX, AS/400
• Provided architectural solutions to various projects within claims solution department, responsible for
conducting estimates, meeting development schedules and ensuring the delivered solutions to meet the
technical specifications and design requirements
Senior Java Developer
• Designed and developed various Swing screens and user interface client application, services in Struts
that accessed database using Hibernate, sorting and displaying data using CSS; runtime encryption using
SUNJCE
• Provided technical support to the client/server java based end user interface for the claims handling
application
Education: B.S.
M.A
B.A.
Computer Science
English Language and Literature
English Language and Literature
Franklin University, Columbus, Ohio
Suzhou University, China
Suzhou University, China
Competencies: • Good at establishing clear directions, setting stretch objectives, figuring out the processes necessary to
get things done by organizing people, activities and distributing the workload appropriately in a planned
and organized manner to marshal resources to get things done
• Can simplify complex processes, get more out of fewer resources; understand how to separate and
combine tasks into efficient work flow and orchestrate multiple activities at once to accomplish a goal
• Can see hidden problems , use rigorous logic and methods to solve difficult problems with effective
solutions, can take unpopular stands if necessary and encourage direct and touch debate but not afraid
to end it and move on
• Remain cool under pressure, can anticipate and adjust for problems/roadblocks and quickly find
common ground and solve problems for the good of all, can be counted on to hold thins together during
touch times
• Can effectively cope with change and shift gears comfortably; open to change, analyze both success
and failures for clues of improvement ; can negotiate skillfully in touch situations with both internal and
external groups
• Have the functional and technical knowledge and can explain technical matters in plain language
• Is constantly and consistently one of the top performers with skills to do the job at a high level of
accomplishment
• Push self and others for results; is seen as a team player and is cooperative’ is seen as direct, truthful
individual
5