3 2-1 feedback method for high performance teams
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One Clear Message's 3 2-1 Emotionally Intelligent feedback method for high performance teams. Use the positive 3-1 ration to engage and improve performance. Presentation skills training tips.
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3 2-1 feedback method for high performance teams
- 4. So what to Do?
- 5. The Research
- 7. Poor Language You should ... Good people ...
- 8. Good Language I feel... I suggest...
- 11. Begin with what you
- 12. Avoid Overwhelm
- 13. Areas I feel can be improved
- 14. Demonstrate
- 16. 1 thing I liked the Most
- 17. 1
Editor's Notes
- Gift of feedback ... See the world in a new way and help others in a way they can hear
- Issue: why feedback? We don’t know what we don’t know - Johari’s window Perspective .... speak every day - how our ideas received .. impact what we acknowledge gets repeated ....
- Use repair mechanisms - soften the message - Focus on the process; not the content ⋅ “Please let me finish” ⋅ “We’re getting off the topic” see your partner’s words as information strongly expressed.
- Psychologists Dr John Gottman, Barbara Fredrickson, PhD, and organisational psychologist Marcial Losada, PhD have proven that a ration of at least 3 positive to 1 negative statements is necessary to create a successful relationship in our personal and business lives. Whether in relationships with clients, co workers or as speakers ... feedback is essential ... Balanced feedback - allows growth - is a skill
- Perspective 5 A’s 1 E Unfortunately weighted on side of negatives
- I feel - rather than you should Balanced feedback - think TM evaluation what you acknowledge gets repeated
- Feedback is impact on person ... not speaking for all people I feel - rather than you should Balanced feedback - think TM evaluation
- Encourage to positive change, you can hear and act on Many opportunities to change shift perspective Step by step ...
- Encourage to positive change, you can hear and act on Many opportunities to change shift perspective Step by step ...
- What I liked - example ... specific x3 what we acknowledge gets repeated Demonstrates listening skill ... awareness of whole person
- Too many improvements are overwhelming Drs Gottman, Losada, Frederickson minimum 3:1
- What I liked - example ... specific x3 Demonstrate what could be improved ... give idea (1 or 2 things - not overwhelm)
- What I liked - example ... specific x3 Demonstrate what could be improved ... give idea (1 or 2 things - not overwhelm) Waving hands bad - not helpful What I liked most
- Feedback Encourages enables them to hear and act on information shift perspective
- What I liked - example ... specific x3 Demonstrate what could be improved ... give idea (1 or 2 things - not overwhelm) What I liked most