SlideShare a Scribd company logo
1 of 146
Making Feedback
Ed Batista, February 26, 2015
Less Stressful
Photo by Ana Karenina [link]
Photo:SethAnderson
Who am I?
Executive coach
Instructor @ Stanford GSB
Write @ HBR.org & edbatista.com
HBR Guide to Coaching Your Employees
Photo:SethAnderson
Why feedback
matters to me
Touchy Feely
Changed my view of myself
Impact on my clients & students
Photo:SethAnderson
Why I believe it
matters to you
Soft skills are hard
Leadership is evolving
Feedback = The most efficient way to improve
Read More
Agenda
The headline
Emotion
Social threat
Feedback-rich culture
Questions
Photo by Theresa Thompson [link]
The headline
Feedback is stressful
So critique with skill…
Express more appreciation…
& build it into your culture
Photo by Garry Knight [link]
Read More
The simplest
Photo by Ed Yourdon [link]
feedback model
The simplest
When you do [X], I feel [Y].
feedback model
The simplest
When you do [X], I feel [Y].
1st key: Specify behavior [X]
Clarifies what we’re talking about
feedback model
The simplest
When you do [X], I feel [Y].
2nd key: Specify emotion [Y]
Creates interest & influences future behavior
feedback model
The simplest
When you do [X], I feel [Y].
feedback model
Emotion
Photo by Rebecca Krebs [link]
Read More
Emotion
Antonio Damasio, USC
What purpose do emotions serve?
What role do they play in reasoning?
Photo by Rebecca Krebs [link]
Emotion
Emotions evolved to support survival
Uncontrolled emotion & bias can lead us astray*
But emotion is integral to reasoning
Essential for efficient decision-making
Photo by Rebecca Krebs [link]
Read More
Emotion
Victor Johnston, New Mexico State
“Discriminant hedonic amplifiers”
Boost signals in our mental landscape
Emotions = Attention magnets
Photo by Rebecca Krebs [link]
Read More
Emotion
Joseph LeDoux, NYU
“A quick and dirty signal”
Neural pathways 2x
But speed has a price
Photo by Rebecca Krebs [link]
Read More
Emotion
Photo by Ed Yourdon [link]
Emotion
Rapid triggering
Reflexive responses
Sensing ≠ Comprehension
Photo by Ed Yourdon [link]
Emotion
Display rules
“Don’t be so emotional.”
Disclosing feelings  Vulnerable
Emotion management is key
Photo by Ed Yourdon [link]
Emotion
Photo by Tania Cataldo [link]
management
Emotion
Not “suppression”
Reframing
Self-soothing
Talking about feelings
management
Reframing
Photo by Rodrigo Baptista [link]
Reframing
“Cognitive reappraisal”
James Gross & Rebecca Ray, Stanford
Kevin Ochsner, Columbia
How do our thoughts influence our experience?
Reframing
The meanings we assign  Emotional response
Re-interpret a situation  Manage our emotions
Read More
Self-soothing
Photo by Amanda Patsopoulou [link]
Self-soothing
“Physiological modification”
Active steps to change our emotional state
Self-soothing
“Response modification”
Active choice in how we express emotion
Self-soothing
Deeper, slower breaths
Speak more slowly & monitor tone
Sense our non-verbals & body language
Shift focus of our attention
Talking about
Photo by Ed Yourdon [link]
feelings
Talking about
feelings
“Affect labeling”
Amygdala
Talking disrupts negative emotion
Talking about emotion > Thinking about emotion
Photo by Ed Yourdon [link]
Read More
Stress & learning
Photo by Sara V. [link]
Stress & learning
Yerkes-Dodson Law (Harvard, 1908)
Arousal improves performance up to a point
Some stress increases learning
Too much stress stifles learning
Photo by Sara V. [link]
Stress & learning
Stress
Learning
Stress & learning
Hans Selye, Université de Montréal
Eustress & Distress
Read More
Stress & learning
Stress
Learning
Eustress Distress
Stress & learning
Judy Willis
Teachers limit stress  Students learn more
Read More
Stress & learning
Stress
Learning
Eustress Distress
Critical to avoid the tipping point
Photo by Lee Nachtigal [link]
To review
To review
Emotion
Integral to reasoning
Attracts attention
Exerts influence
A critical element in feedback
To review
Emotion also…
Fast-moving & hard to control
Distress stifles learning
Management practices are key
Who cares?
Photo by Robert S. Donovan [link]
6 of the scariest
words in the
English language
Can I give you
Photo by Robbie Grubbs [link]
some feedback?
Why is feedback
Photo by Robbie Grubbs [link]
so stressful?
Feedback and
Photo by Mykl Roventine [link]
social threat
Photo by State Farm [link]
Threat response
Threat response
“Fight, flight or freeze”
Photo by State Farm [link]
Threat response
Physiological
Adrenaline & cortisol
Heart rate, blood pressure, respiration
Optimized for strength & speed
Photo by State Farm [link]
Threat response
Emotional
Anger & aggression
Fear & anxiety
Primed for snap judgments
Photo by State Farm [link]
Threat response
Cognitive
Negativity bias
Impairment & diminished capacity
Decision-making, problem-solving, collaboration
Photo by State Farm [link]
Social threat
Photo by David Sim [link]
Social threat
Some social situations ≈ Physical threats
Identical responses
Physiological
Emotional
Cognitive
Photo by David Sim [link]
Photo by Andrew Vargas [link]
SCARF model
SCARF model
David Rock, NeuroLeadership Institute
What social situations trigger a threat response?
Read More
SCARF model
Status
Photo by the National Guard [link]
SCARF model
Status
Certainty
Photo by Amy Ashcraft [link]
SCARF model
Status
Certainty
Autonomy
Photo by Charles Hoffman [link]
SCARF model
Status
Certainty
Autonomy
Relatedness
Photo by Don-Pixel [link]
SCARF model
Status
Certainty
Autonomy
Relatedness
Fairness
Photo by JMTImages [link]
SCARF model
Status
Certainty
Autonomy
Relatedness
Fairness
Photo by Andrew Vargas [link]
Use the model
When getting
Photo by Ed Yourdon [link]
feedback
When getting
feedback
(Reframe the experience)
Offering feedback ≠ Higher status
Emphasize choice & agency
Remember the relationship*
Manage defensiveness*
When getting
feedback
When getting
Feeling threatened ≠ There’s an actual threat
feedback
When getting
feedback
(Self-soothe)
When getting
Cultivate in-the-moment awareness
Notice & arrest our threat response
Slow things down
feedback
When getting
feedback
(Talk about feelings)
When getting
Feedback should be a dialogue
feedback
When getting
Feedback should be a dialogue
Share feelings in the moment
Manage threat response
feedback
Photo by Garry Knight [link]
When giving
feedback
When giving
(Lower the risk of threat response)
feedback
When giving
Be mindful of status
Minimize uncertainty
Maximize autonomy
Build the relationship
feedback
Photo by Harsha KR [link]
Relationships
Relationships
John Gottman, University of Washington
What characterizes successful relationships?
Read More
Relationships
Feeling known by the other
A culture of appreciation
Responding to “bids”
Mutual influence
A soft start*
When giving
Photo by Phil McElhinney [link]
Not like this
feedback
When giving
Photo by Oakley Originals [link]
feedback
Like this
Begin with authentic positive intent
Emphasize mutual goals
Manage stress levels
Minimize risk of threat response
When giving
feedback
Read More
Photo by Connor Tartar [link]
Relationships
& conflict
5:1 positive to negative interactions
Over time, not in every conversation
“Emotional bank account”
Relationships
& conflict
Relationships
Requires investment in advance
Can’t “switch on” when needed
Relationships
Goal isn’t just “warm fuzzies”
Strong relationships  Feedback is less stressful
Photo by Roger Alcantara [link]
Defensiveness
Defensiveness
Specific form of threat response
Generated by perceptions of unfairness
We feel misunderstood and want to explain
Photo by Roger Alcantara [link]
Defensiveness
It’s useful data (Sign of significance)
But threat response  Cognitive impairment
When triggered, we can’t take in feedback
Photo by Roger Alcantara [link]
Photo by The Mighty Tim Inconnu [link]
The net
Photo by The Mighty Tim Inconnu [link]
The net
David Bradford, Stanford
How to increase perceptions of fairness?
How to minimize defensiveness?
The net
Me YouMy
behavior
The net
Me YouMy
behavior
My
intention
The net
Me YouMy
behavior
My
intention
The net
Me YouMy
behavior
My
intention
The net
Me YouMy
behavior
My
intention
The net
Me You
Your
response
My
behavior
My
intention
What I know
Me
My
intention
My
behavior
What I don’t
You
Your
response
What you know
You
Your
response
My
behavior
Me
What you don’t
My
intention
Photo by The Mighty Tim Inconnu [link]
Use the model
When getting
Photo by Francesco [link]
feedback
When getting
(Reframe the experience)
feedback
When getting
They will cross the net
Impact ≠ Intent
Our defensiveness wasn’t their intention
feedback
When getting
(Self-soothe)
feedback
When getting
How do I respond when I feel unfairly accused?
Down-regulate our emotions
Slow things down
feedback
When getting
(Talk about feelings)
feedback
When getting
“I feel a little defensive.”
Or embarrassed or ashamed
Very difficult & very effective
feedback
When giving
Photo by Andrew Yee [link]
feedback
When giving
(Minimize the risk of threat response)
feedback
When giving
Avoid crossing the net
Focus on what you know
(Observed behavior & your response)
When you do [X], I feel [Y].
feedback
When giving
Remember that you will cross the net
Intent ≠ Impact
Intentions don’t guarantee desired impact
feedback
When giving
Disclose your intention
Down-regulate their emotions
feedback
Photo by Lee Nachtigal [link]
To review
To review
Minimize social threat
The SCARF model & the net
Reframe, self-soothe, talk about feelings
Build the relationship
Manage defensiveness
Photo by Lee Nachtigal [link]
Feedback-rich
Photo by Heisenberg Media [link]
culture
Feedback-rich
Social threat  Many times/day
Most commonly at work
Individual skills reduce social threat
Culture plays a huge role
culture
Feedback-rich
culture
Individual skills ≈ Genes
Environment determines their expression
Skills are necessary but insufficient on their own
Ability to deploy skills is culture-dependent
Feedback-rich
culture
(Components)
Feedback-rich
culture
Safety, trust & intimacy
Balance
Normalcy
Accountability
Read More
Safety, trust,
Photo by Carly Lesser & Art Drauglis [link]
intimacy
Read More
Hierarchy of needs
Photo by Wilhelm Joys Anderson [link]
Abraham Maslow
What motivates us as human beings?
Hierarchy of needs
Photo by Wilhelm Joys Anderson [link]
Physiological
Safety
Love & belonging
Esteem
Self-actualization
Hierarchy of needs
Photo by Wilhelm Joys Anderson [link]
Parallels in working groups
relationships &
organizations…
Hierarchy of needs
Photo by Wilhelm Joys Anderson [link]
Experiments, risk-taking &
vulnerability
Learning, self-
awareness & change
Parallels in working groups
relationships &
organizations…
Psychological safety, trust & intimacy
Hierarchy of needs
Photo by Wilhelm Joys Anderson [link]
Psychological safety, trust & intimacy
THE FOUNDATION
Safety, trust,
intimacy
Safety = I won’t get hurt.
Trust = I believe you & you believe me.
Intimacy = We can make the private public.
Safety, trust,
intimacy & feedback
Safety
It’s OK to be vulnerable.
I’m open to criticism.
We can discuss emotional topics without fear.
Safety, trust,
intimacy & feedback
Trust
I believe in your good intentions.
I know negative feedback is intended to help.
I accept positive feedback as genuine.
Safety, trust,
intimacy & feedback
Intimacy
I can tell you how I feel about you.
We can invite another person into the discussion.
We can have this discussion with the whole team.
Safety, trust,
intimacy & feedback
Practical steps
Get to know each other
Invest in relationships
Build “emotional bank accounts”
Safety, trust,
intimacy & feedback
Practical steps
Talk about emotions
Expand your comfort zone
Modify display rules
Safety, trust,
intimacy & feedback
Practical steps
Make it OK to say “No”
Or at least “Not now”
Minimize threat response
Balance
Positive feedback
Photo by Scott Cutler [link]
Positive feedback
A paradox
So important
So often ineffective
What’s wrong?
Read More
Positive feedback
Lack of trust
We often praise the wrong things
Read More
Positive feedback
Often unsaid (Display rules)
We don’t practice  We never improve
Balance over time is key
Positive feedback
Practical steps
Start small
Acknowledge & appreciate
When you do [X], I feel [Y].
Positive feedback
Practical steps
Praise effort & persistence
Not innate abilities
Builds resilience & determination
Positive feedback
Practical steps
Offer some positive feedback…and stop
Don’t praise to buffer criticism
Use a soft start instead
Normalcy
Photo by Marc Dalmulder [link]
Normalcy
Make feedback normal
Not a performance review
Leaders = Role models
Photo by Marc Dalmulder [link]
Normalcy
Practical steps
Don’t wait for special occasions
Work in public (riskier, more trust & intimacy)
Photo by Marc Dalmulder [link]
Accountability
Photo by Hector Alejandro [link]
Accountability
Walking the talk
Leaders’ behavior is key
Accountability
Practical steps
Be transparent
Ask for feedback
(Subordinates won’t volunteer it)
Thank you!
Photo by Brett Casadonte [link]
www.edbatista.com

More Related Content

What's hot

The high performance tree
The high performance treeThe high performance tree
The high performance treeMerlyn Jyothi
 
Henrik Kniberg - Essence of Agile
Henrik Kniberg - Essence of AgileHenrik Kniberg - Essence of Agile
Henrik Kniberg - Essence of AgileAgileSparks
 
5Q Communications "5 Dysfunctions" Lightning Speech (Pecha Kucha)
5Q Communications "5 Dysfunctions" Lightning Speech (Pecha Kucha)5Q Communications "5 Dysfunctions" Lightning Speech (Pecha Kucha)
5Q Communications "5 Dysfunctions" Lightning Speech (Pecha Kucha)Five Q
 
Psychological resilience
Psychological resiliencePsychological resilience
Psychological resilienceSara Dawod
 
Building High Performance Teams
Building High Performance TeamsBuilding High Performance Teams
Building High Performance TeamsNaveen Dandge
 
Coaching and leadership
Coaching and leadershipCoaching and leadership
Coaching and leadershipNick Burnett
 
Giving Effective Feedback.ppt
Giving Effective Feedback.pptGiving Effective Feedback.ppt
Giving Effective Feedback.pptJohnny Schaefer
 
Difficult Conversations Workshop - Cohort 12
Difficult Conversations Workshop - Cohort 12Difficult Conversations Workshop - Cohort 12
Difficult Conversations Workshop - Cohort 12Nicole Williams
 
Prism Brain Mapping for Improved Performance
Prism Brain Mapping for Improved PerformancePrism Brain Mapping for Improved Performance
Prism Brain Mapping for Improved PerformanceNeuro-Performance
 
Practical approach to the situational leadership. Vadim Nareyko
Practical approach to the situational leadership. Vadim NareykoPractical approach to the situational leadership. Vadim Nareyko
Practical approach to the situational leadership. Vadim NareykoVadim Nareyko
 
Running Effective Virtual Meetings: Tools & Techniques for Engagement
Running Effective Virtual Meetings:  Tools & Techniques for EngagementRunning Effective Virtual Meetings:  Tools & Techniques for Engagement
Running Effective Virtual Meetings: Tools & Techniques for EngagementBeth Kanter
 
Feedback training visuals toolbox presentation
Feedback training visuals toolbox presentationFeedback training visuals toolbox presentation
Feedback training visuals toolbox presentationPeter Zvirinsky
 
Influence without Authority
Influence without AuthorityInfluence without Authority
Influence without AuthorityNicole DeFalco
 
Ownership and Accountability Training Slideshow
Ownership and Accountability Training SlideshowOwnership and Accountability Training Slideshow
Ownership and Accountability Training SlideshowAsha Uniyal
 
Effective Delegation Skills
Effective Delegation SkillsEffective Delegation Skills
Effective Delegation SkillsMohammad Tawfik
 

What's hot (20)

The high performance tree
The high performance treeThe high performance tree
The high performance tree
 
Leadership Skills Course
Leadership Skills CourseLeadership Skills Course
Leadership Skills Course
 
Henrik Kniberg - Essence of Agile
Henrik Kniberg - Essence of AgileHenrik Kniberg - Essence of Agile
Henrik Kniberg - Essence of Agile
 
5Q Communications "5 Dysfunctions" Lightning Speech (Pecha Kucha)
5Q Communications "5 Dysfunctions" Lightning Speech (Pecha Kucha)5Q Communications "5 Dysfunctions" Lightning Speech (Pecha Kucha)
5Q Communications "5 Dysfunctions" Lightning Speech (Pecha Kucha)
 
Psychological resilience
Psychological resiliencePsychological resilience
Psychological resilience
 
Building High Performance Teams
Building High Performance TeamsBuilding High Performance Teams
Building High Performance Teams
 
Leadership Latest
Leadership LatestLeadership Latest
Leadership Latest
 
Assertiveness Skills
Assertiveness SkillsAssertiveness Skills
Assertiveness Skills
 
Coaching and leadership
Coaching and leadershipCoaching and leadership
Coaching and leadership
 
Giving Effective Feedback.ppt
Giving Effective Feedback.pptGiving Effective Feedback.ppt
Giving Effective Feedback.ppt
 
Difficult Conversations Workshop - Cohort 12
Difficult Conversations Workshop - Cohort 12Difficult Conversations Workshop - Cohort 12
Difficult Conversations Workshop - Cohort 12
 
Management & Leadership
Management & LeadershipManagement & Leadership
Management & Leadership
 
Prism Brain Mapping for Improved Performance
Prism Brain Mapping for Improved PerformancePrism Brain Mapping for Improved Performance
Prism Brain Mapping for Improved Performance
 
Practical approach to the situational leadership. Vadim Nareyko
Practical approach to the situational leadership. Vadim NareykoPractical approach to the situational leadership. Vadim Nareyko
Practical approach to the situational leadership. Vadim Nareyko
 
Running Effective Virtual Meetings: Tools & Techniques for Engagement
Running Effective Virtual Meetings:  Tools & Techniques for EngagementRunning Effective Virtual Meetings:  Tools & Techniques for Engagement
Running Effective Virtual Meetings: Tools & Techniques for Engagement
 
Feedback training visuals toolbox presentation
Feedback training visuals toolbox presentationFeedback training visuals toolbox presentation
Feedback training visuals toolbox presentation
 
Influence without Authority
Influence without AuthorityInfluence without Authority
Influence without Authority
 
Creating High Performing Teams
Creating High Performing TeamsCreating High Performing Teams
Creating High Performing Teams
 
Ownership and Accountability Training Slideshow
Ownership and Accountability Training SlideshowOwnership and Accountability Training Slideshow
Ownership and Accountability Training Slideshow
 
Effective Delegation Skills
Effective Delegation SkillsEffective Delegation Skills
Effective Delegation Skills
 

Viewers also liked

Ed Batista, Stanford GSB Class of 2016 Reunion Workshop on ATTENTION
Ed Batista, Stanford GSB Class of 2016 Reunion Workshop on ATTENTIONEd Batista, Stanford GSB Class of 2016 Reunion Workshop on ATTENTION
Ed Batista, Stanford GSB Class of 2016 Reunion Workshop on ATTENTIONEd Batista
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 9: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 9: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 9: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 9: ...Ed Batista
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 10:...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 10:...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 10:...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 10:...Ed Batista
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 8: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 8: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 8: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 8: ...Ed Batista
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 7: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 7: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 7: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 7: ...Ed Batista
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 4: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 4: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 4: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 4: ...Ed Batista
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 6: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 6: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 6: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 6: ...Ed Batista
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 2: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 2: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 2: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 2: ...Ed Batista
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 3: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 3: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 3: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 3: ...Ed Batista
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 1: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 1: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 1: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 1: ...Ed Batista
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: ...Ed Batista
 

Viewers also liked (11)

Ed Batista, Stanford GSB Class of 2016 Reunion Workshop on ATTENTION
Ed Batista, Stanford GSB Class of 2016 Reunion Workshop on ATTENTIONEd Batista, Stanford GSB Class of 2016 Reunion Workshop on ATTENTION
Ed Batista, Stanford GSB Class of 2016 Reunion Workshop on ATTENTION
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 9: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 9: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 9: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 9: ...
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 10:...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 10:...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 10:...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 10:...
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 8: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 8: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 8: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 8: ...
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 7: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 7: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 7: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 7: ...
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 4: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 4: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 4: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 4: ...
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 6: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 6: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 6: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 6: ...
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 2: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 2: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 2: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 2: ...
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 3: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 3: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 3: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 3: ...
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 1: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 1: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 1: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 1: ...
 
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: ...Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: ...
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: ...
 

Similar to Making Feedback Less Stressful (HBR Webinar, February 2015)

Ed Batista, Startup Communication (Startups as Human Systems), June 2016
Ed Batista, Startup Communication (Startups as Human Systems), June 2016Ed Batista, Startup Communication (Startups as Human Systems), June 2016
Ed Batista, Startup Communication (Startups as Human Systems), June 2016Ed Batista
 
Team Effectiveness, August 2014
Team Effectiveness, August 2014Team Effectiveness, August 2014
Team Effectiveness, August 2014Ed Batista
 
Feedback and Coaching with the @StanfordBiz ECG, March 2016
Feedback and Coaching with the @StanfordBiz ECG, March 2016Feedback and Coaching with the @StanfordBiz ECG, March 2016
Feedback and Coaching with the @StanfordBiz ECG, March 2016Ed Batista
 
High-Performance Communication, August 2014
High-Performance Communication, August 2014High-Performance Communication, August 2014
High-Performance Communication, August 2014Ed Batista
 
Stanford Class Presidents, Session One, Feedback
Stanford Class Presidents, Session One, FeedbackStanford Class Presidents, Session One, Feedback
Stanford Class Presidents, Session One, FeedbackEd Batista
 
Startup Communication, Oct 2013
Startup Communication, Oct 2013Startup Communication, Oct 2013
Startup Communication, Oct 2013Ed Batista
 
Startup Communication for Co-Founders, July 2014
Startup Communication for Co-Founders, July 2014Startup Communication for Co-Founders, July 2014
Startup Communication for Co-Founders, July 2014Ed Batista
 
Startup Communication, Dec 2013
Startup Communication, Dec 2013Startup Communication, Dec 2013
Startup Communication, Dec 2013Ed Batista
 
Self-Coaching & Culture, September 2014
Self-Coaching & Culture, September 2014Self-Coaching & Culture, September 2014
Self-Coaching & Culture, September 2014Ed Batista
 
Stanford Class Presidents, Session One: Feedback
Stanford Class Presidents, Session One: FeedbackStanford Class Presidents, Session One: Feedback
Stanford Class Presidents, Session One: FeedbackEd Batista
 
Startup Communication, July 2014
Startup Communication, July 2014Startup Communication, July 2014
Startup Communication, July 2014Ed Batista
 
Startup Communication, May 2014
Startup Communication, May 2014Startup Communication, May 2014
Startup Communication, May 2014Ed Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGEEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista
 
The Art of Self-Coaching @ Stanford GSB, Class 5: Resilience
The Art of Self-Coaching @ Stanford GSB, Class 5: ResilienceThe Art of Self-Coaching @ Stanford GSB, Class 5: Resilience
The Art of Self-Coaching @ Stanford GSB, Class 5: ResilienceEd Batista
 
The Art of Self-Coaching
The Art of Self-CoachingThe Art of Self-Coaching
The Art of Self-CoachingEd Batista
 

Similar to Making Feedback Less Stressful (HBR Webinar, February 2015) (20)

Ed Batista, Startup Communication (Startups as Human Systems), June 2016
Ed Batista, Startup Communication (Startups as Human Systems), June 2016Ed Batista, Startup Communication (Startups as Human Systems), June 2016
Ed Batista, Startup Communication (Startups as Human Systems), June 2016
 
Team Effectiveness, August 2014
Team Effectiveness, August 2014Team Effectiveness, August 2014
Team Effectiveness, August 2014
 
Feedback and Coaching with the @StanfordBiz ECG, March 2016
Feedback and Coaching with the @StanfordBiz ECG, March 2016Feedback and Coaching with the @StanfordBiz ECG, March 2016
Feedback and Coaching with the @StanfordBiz ECG, March 2016
 
High-Performance Communication, August 2014
High-Performance Communication, August 2014High-Performance Communication, August 2014
High-Performance Communication, August 2014
 
Stanford Class Presidents, Session One, Feedback
Stanford Class Presidents, Session One, FeedbackStanford Class Presidents, Session One, Feedback
Stanford Class Presidents, Session One, Feedback
 
Startup Communication, Oct 2013
Startup Communication, Oct 2013Startup Communication, Oct 2013
Startup Communication, Oct 2013
 
Startup Communication for Co-Founders, July 2014
Startup Communication for Co-Founders, July 2014Startup Communication for Co-Founders, July 2014
Startup Communication for Co-Founders, July 2014
 
Startup Communication, Dec 2013
Startup Communication, Dec 2013Startup Communication, Dec 2013
Startup Communication, Dec 2013
 
Self-Coaching & Culture, September 2014
Self-Coaching & Culture, September 2014Self-Coaching & Culture, September 2014
Self-Coaching & Culture, September 2014
 
Stanford Class Presidents, Session One: Feedback
Stanford Class Presidents, Session One: FeedbackStanford Class Presidents, Session One: Feedback
Stanford Class Presidents, Session One: Feedback
 
Startup Communication, July 2014
Startup Communication, July 2014Startup Communication, July 2014
Startup Communication, July 2014
 
Startup Communication, May 2014
Startup Communication, May 2014Startup Communication, May 2014
Startup Communication, May 2014
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGE
 
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
 
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
 
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
 
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
 
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 2: CHANGE
 
The Art of Self-Coaching @ Stanford GSB, Class 5: Resilience
The Art of Self-Coaching @ Stanford GSB, Class 5: ResilienceThe Art of Self-Coaching @ Stanford GSB, Class 5: Resilience
The Art of Self-Coaching @ Stanford GSB, Class 5: Resilience
 
The Art of Self-Coaching
The Art of Self-CoachingThe Art of Self-Coaching
The Art of Self-Coaching
 

More from Ed Batista

Group Dynamics: Norms and Emotion
Group Dynamics: Norms and EmotionGroup Dynamics: Norms and Emotion
Group Dynamics: Norms and EmotionEd Batista
 
Getting to Know You - Preset Partners - Icebreaker by Ed Batista
Getting to Know You - Preset Partners - Icebreaker by Ed BatistaGetting to Know You - Preset Partners - Icebreaker by Ed Batista
Getting to Know You - Preset Partners - Icebreaker by Ed BatistaEd Batista
 
Getting to Know You - Choose Partners - Icebreaker by Ed Batista
Getting to Know You - Choose Partners - Icebreaker by Ed BatistaGetting to Know You - Choose Partners - Icebreaker by Ed Batista
Getting to Know You - Choose Partners - Icebreaker by Ed BatistaEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 9: ENDINGS
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 9: ENDINGS Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 9: ENDINGS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 9: ENDINGSEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESSEd Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESSEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 7: UNHAPPINESS
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 7: UNHAPPINESS Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 7: UNHAPPINESS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 7: UNHAPPINESSEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL...
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL... Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL...
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL...Ed Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: HAPPINESS
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: HAPPINESS Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: HAPPINESS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: HAPPINESSEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 4: EMOTION
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 4: EMOTIONEd Batista, The Art of Self-Coaching @StanfordGSB, Class 4: EMOTION
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 4: EMOTIONEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 3: ATTENTION
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 3: ATTENTIONEd Batista, The Art of Self-Coaching @StanfordGSB, Class 3: ATTENTION
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 3: ATTENTIONEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGEEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 1: BEGINNINGS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 1: BEGINNINGS Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 1: BEGINNINGS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 1: BEGINNINGS Ed Batista
 
Ed Batista, The Art of Self-Coaching (Public Course), Class 9: ENDINGS
 Ed Batista, The Art of Self-Coaching (Public Course), Class 9: ENDINGS Ed Batista, The Art of Self-Coaching (Public Course), Class 9: ENDINGS
Ed Batista, The Art of Self-Coaching (Public Course), Class 9: ENDINGSEd Batista
 
Ed Batista, The Art of Self-Coaching (Public Course), Class 8: SUCCESS
 Ed Batista, The Art of Self-Coaching (Public Course), Class 8: SUCCESS Ed Batista, The Art of Self-Coaching (Public Course), Class 8: SUCCESS
Ed Batista, The Art of Self-Coaching (Public Course), Class 8: SUCCESSEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESS
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESS Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESSEd Batista
 
Ed Batista, The Art of Self-Coaching (Public Course), Class 7: UNHAPPINESS
Ed Batista, The Art of Self-Coaching (Public Course), Class 7: UNHAPPINESSEd Batista, The Art of Self-Coaching (Public Course), Class 7: UNHAPPINESS
Ed Batista, The Art of Self-Coaching (Public Course), Class 7: UNHAPPINESSEd Batista
 
Ed Batista, The Art of Self-Coaching (Public Course), Class 6: RESILIENCE & ...
 Ed Batista, The Art of Self-Coaching (Public Course), Class 6: RESILIENCE & ... Ed Batista, The Art of Self-Coaching (Public Course), Class 6: RESILIENCE & ...
Ed Batista, The Art of Self-Coaching (Public Course), Class 6: RESILIENCE & ...Ed Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL...
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL... Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL...
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL...Ed Batista
 
Ed Batista, The Art of Self-Coaching (Public Course), Class 5: ATTENTION
 Ed Batista, The Art of Self-Coaching (Public Course), Class 5: ATTENTION Ed Batista, The Art of Self-Coaching (Public Course), Class 5: ATTENTION
Ed Batista, The Art of Self-Coaching (Public Course), Class 5: ATTENTIONEd Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: ATTENTION
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: ATTENTION Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: ATTENTION
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: ATTENTIONEd Batista
 

More from Ed Batista (20)

Group Dynamics: Norms and Emotion
Group Dynamics: Norms and EmotionGroup Dynamics: Norms and Emotion
Group Dynamics: Norms and Emotion
 
Getting to Know You - Preset Partners - Icebreaker by Ed Batista
Getting to Know You - Preset Partners - Icebreaker by Ed BatistaGetting to Know You - Preset Partners - Icebreaker by Ed Batista
Getting to Know You - Preset Partners - Icebreaker by Ed Batista
 
Getting to Know You - Choose Partners - Icebreaker by Ed Batista
Getting to Know You - Choose Partners - Icebreaker by Ed BatistaGetting to Know You - Choose Partners - Icebreaker by Ed Batista
Getting to Know You - Choose Partners - Icebreaker by Ed Batista
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 9: ENDINGS
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 9: ENDINGS Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 9: ENDINGS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 9: ENDINGS
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESSEd Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESS
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 7: UNHAPPINESS
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 7: UNHAPPINESS Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 7: UNHAPPINESS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 7: UNHAPPINESS
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL...
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL... Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL...
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL...
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: HAPPINESS
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: HAPPINESS Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: HAPPINESS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: HAPPINESS
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 4: EMOTION
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 4: EMOTIONEd Batista, The Art of Self-Coaching @StanfordGSB, Class 4: EMOTION
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 4: EMOTION
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 3: ATTENTION
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 3: ATTENTIONEd Batista, The Art of Self-Coaching @StanfordGSB, Class 3: ATTENTION
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 3: ATTENTION
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGEEd Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGE
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 2: CHANGE
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 1: BEGINNINGS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 1: BEGINNINGS Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 1: BEGINNINGS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 1: BEGINNINGS
 
Ed Batista, The Art of Self-Coaching (Public Course), Class 9: ENDINGS
 Ed Batista, The Art of Self-Coaching (Public Course), Class 9: ENDINGS Ed Batista, The Art of Self-Coaching (Public Course), Class 9: ENDINGS
Ed Batista, The Art of Self-Coaching (Public Course), Class 9: ENDINGS
 
Ed Batista, The Art of Self-Coaching (Public Course), Class 8: SUCCESS
 Ed Batista, The Art of Self-Coaching (Public Course), Class 8: SUCCESS Ed Batista, The Art of Self-Coaching (Public Course), Class 8: SUCCESS
Ed Batista, The Art of Self-Coaching (Public Course), Class 8: SUCCESS
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESS
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESS Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESS
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 8: SUCCESS
 
Ed Batista, The Art of Self-Coaching (Public Course), Class 7: UNHAPPINESS
Ed Batista, The Art of Self-Coaching (Public Course), Class 7: UNHAPPINESSEd Batista, The Art of Self-Coaching (Public Course), Class 7: UNHAPPINESS
Ed Batista, The Art of Self-Coaching (Public Course), Class 7: UNHAPPINESS
 
Ed Batista, The Art of Self-Coaching (Public Course), Class 6: RESILIENCE & ...
 Ed Batista, The Art of Self-Coaching (Public Course), Class 6: RESILIENCE & ... Ed Batista, The Art of Self-Coaching (Public Course), Class 6: RESILIENCE & ...
Ed Batista, The Art of Self-Coaching (Public Course), Class 6: RESILIENCE & ...
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL...
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL... Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL...
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 6: RESILIENCE & VUL...
 
Ed Batista, The Art of Self-Coaching (Public Course), Class 5: ATTENTION
 Ed Batista, The Art of Self-Coaching (Public Course), Class 5: ATTENTION Ed Batista, The Art of Self-Coaching (Public Course), Class 5: ATTENTION
Ed Batista, The Art of Self-Coaching (Public Course), Class 5: ATTENTION
 
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: ATTENTION
 Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: ATTENTION Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: ATTENTION
Ed Batista, The Art of Self-Coaching @StanfordGSB, Class 5: ATTENTION
 

Recently uploaded

8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCRashishs7044
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...ssuserf63bd7
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaoncallgirls2057
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCRashishs7044
 
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy Verified Accounts
 
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMVoces Mineras
 
Innovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfInnovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfrichard876048
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
Chapter 9 PPT 4th edition.pdf internal audit
Chapter 9 PPT 4th edition.pdf internal auditChapter 9 PPT 4th edition.pdf internal audit
Chapter 9 PPT 4th edition.pdf internal auditNhtLNguyn9
 
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOnemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOne Monitar
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024Adnet Communications
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckHajeJanKamps
 
Send Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.comSend Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.comSendBig4
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Servicecallgirls2057
 
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...ssuserf63bd7
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxShruti Mittal
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessSeta Wicaksana
 

Recently uploaded (20)

8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
 
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail Accounts
 
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQM
 
Innovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfInnovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdf
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
Chapter 9 PPT 4th edition.pdf internal audit
Chapter 9 PPT 4th edition.pdf internal auditChapter 9 PPT 4th edition.pdf internal audit
Chapter 9 PPT 4th edition.pdf internal audit
 
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOnemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
 
Send Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.comSend Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.com
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
 
Call Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North GoaCall Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North Goa
 
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptx
 
WAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdfWAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdf
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful Business
 

Making Feedback Less Stressful (HBR Webinar, February 2015)