Managing Mental Pressures for Working Seniors in UK


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  • Good morning, please allow me to first introduce our team member; I’m Andy, and this is Yun, Zhen, Kyong, Shen, and Hye. Our topic is managing mental pressure for working seniors in UK.
  • From our analysis on various trends, we chose aging society as the subject and look for specific issue to address, followed by research in three areas. Then we suggest future design s olution.
  • But first, why this topic? Let me briefly explain the reasons, the background and emerging needs surrounding this topic.
  • UK will enter the post-aged society in 2025, whereas about 20% of its population will consist of people aged 65 and over, following to the demographic trends. Amongst them, working proportion will be highly increasing. Therefore, we chose UK’s working seniors aged 65+ as our target.
  • We have dived into the future issue surrounding the over 65’s groups in 4 sections in terms of working context. We have confirmed that they will be actually vital and bigger group in 2025 in the working society, SO~
  • We have analysed their needs for deeper understanding using PIES tools. It shows that the target group will strongly face with mental stress due to time, technology, age discrimination and retirement issues in the future. By looking at the future trend analysis, mental pressure of working seniors is chosen for our topic.
  • We set key question as which design help UK seniors to spend leisure time for mental relieving. Thus, we plan to research regarding mental pressure, leisure time, and existing organisations, followed by expert interviews.
  • First, we have looked at their mental trouble currently in context of working by secondary and primary research.
  • Next, moving on to the survey about what they are doing in leisure time for relieving their stress, they prefer to staying at home rather than other outdoor activities.
  • Thridly, we have looked at social support for UK seniors currently. For now, exsisting charity or social organisations are only supporting hobbies for retired people. However, in 2025, they will face with increasing working stress. Lack of certain programs for whom are over 65 and still working will be bigger problem for the future. Therefore, we pinpoint this problem to give solutions, considering ICT advantage learned by an expert interviewee.
  • This is our future design based on virtual system. improving existing community organisations to build organic network on and offline and Door to door services, which is helpful to encourage its usability. This system should be enjoyable place for relieving stress as well as meaningful for them.
  • This network is expected to help them not only relive stress and but also resolve main cause of stress, giving extra information. 4 categorised services enable individuals to communicate with others, giving valuable time. This individual value will be spreaded to social value while actively operated by governmental level.
  • In 2025, Design will be COMMUNICATION KEY for UK seniors to enjoy digital well-being life, having them relive their mental pressures.
  • Let’s move on to the scenario projected our design solution,
  • We start with persona, chosing potential normal character in 2025.
  • Ann had working stress from technological task. Connecting to the system, she can relieve stress very soon while chatting with other friends and playing game. furthermore, she can get some information about the technology learning program from advisors. This will be a good motivation to work better tomorrow.
  • These are our reference
  • And interviewee list. Thank you for your attention.
  • Thank you for your attention.
  • Managing Mental Pressures for Working Seniors in UK

    1. 1. Managing mental pressure for Working Seniors in UK Design Futures EE SHEN 1125916
    2. 2. Outline1. Motivation (Context and Background)2. Subject3. KRQ / Aim / Objective / Methodology4. Research: 4-1. Context/demographic (inline with point 1) 4-2. UK seniors’ mental pressure 4-3. Leisure time, existing organisations & expert interviews5. Key findings & Problems projected future6. Prediction of the future design7. Future Scenario8. Reference/Appendix
    3. 3. Need for researchWhy?
    4. 4. Research 1: Context and Background1. Increase of ageing population in the UK By 2025 1 in 5 People in UK population will be agedover 65. -( -(ONS, 2011) 2. Extended working years for 65+ in the UK In the UK, 77% of 55s + plan to continue working after retirement age A proportion -(Mintel, 2011) of entire labour force -(ONS, 2011)
    5. 5. +65’s Future Working Life Trend Business Political Economical SocialCompetition with DRA (the Default Vital assets group Vital laborsyoung generation Retirement Age, (half rate of the force group 1st October 2011) nations spending) (1,742,000)Digital network/ Increased SPA (theHigh technology State Pension Age 62  66 in 2025)(Nominettrust, 2011) (ESDS Longitudinal, (ONS, 2006) 2012) UK workers working more than 48 hours a week, over half of respondents reported ‘mental exhaustion’ as a health problem, and around 40% reported feeling unable to cope at work. Around 20% said they were anxious, depressed or had ‘bad nerves.’ -(The Chartered Institute of Personnel Development, 2001)
    6. 6. Working +65’s future needs (PIES analysis)Physical needs I ntellectual needs Emotional needs Social needs Learning Be treated as Relaxation same as other Communication desire generation BUT, AgeLess free time Fatigue with discrimination, technology Isolation anxiety of post-retirement Cause Mental stress at work ““The workplace is one of the key environments that affect our mental well being and health -World Health Organization (2000)
    7. 7. KRQ, Aim & Objectives How can design help UK seniors spend their leisure time Key Question effectively to reduce mental pressure from workplaces? To Create a design strategy for UK’s working seniors Aim to reduce mental pressure Objectives1.To investigate current mental pressure of UK seniors2.To describe current leisure types regarding to relieve stress in personal & social levels3.To identify future problem and gap with target needs4.To propose design solution for future working UK seniors Methodology
    8. 8. Research 2: UK senior’s mental pressureThe mental pressures for working Seniors and the reasons…
    9. 9. Research 3: UK senior’s leisure time… How UK seniors spend leisure time for mental relaxation? aged 65 and over spend on average 3h 45min a day watching TV (or DVD/VIDEO) Over 65s are *Later Life in the United Kingdom estimated to spend an average of 73% of 65+ 80% of their time at home 48% of 65+ are were involved in leisure active in social activities and activities in hobbies in the their local area last 2 weeksTourism Relaxation Exercise
    10. 10. … & existing organisations Key findings & Problems Research 1 Research 2 Research 3 In 2025? • Greater proportion of working seniors • Insufficient program to relieve stress in "The ICT will make •leisure time Greater proportion of working seniors things easier for the aging community and motivate them Key finding to do things" -Dr. Hua Dong ”The challenge: Higher Demands & Low Supply how can work be leisure for older people" Design Opportunity! -Ms. Farnaz N.
    11. 11. Future Design Solution Assistive network service system supporting UK 65+ Sustainability Offline Local Community Center Communication Network enjoying leisure time and relieving stress Bridge + Online Door to Door gaining information Devices ServiceUsability Accessibility
    12. 12. Future Design Solution Mentally Relaxing Service Design & ValueStress relieving + extra info. Support Vital groups’ needs> Individual value >Social value
    13. 13. Prediction of design futuresIn the future, Design will be..‘Communication Key’ for working seniors ons make two-way communicati Design helps UK seniors ress rld to relive working st with real and virtual wo
    14. 14. Prediction of design futuresFuture Scenario
    15. 15. Future Scenario ssionals65+ working profein UK longer family working tim e declin responsibil ing ph i ysical ties functi ons‘Per son a’
    16. 16. Persona & Scenario At work: 1 h Technology waiting for & Age grandchildAnn Wong (65) isolation at Café toNorth London Stress pick him upCeramic appraiserWorking 5 days a week,in a trade companyCaring for grandchild (6) Needs: Relieve working stress of technology assigned by young manager Connect to ‘Virtual Communication Center’ Advisor of dealer role Entertainment suggests service, learning card game program with friends
    17. 17. ReferenceHenderson, K. & Bialeschki, M. (2007). Leisure and Active Lifestyle, Leisure Sciences: An interdisciplinary JournalLucy Ward (2005). Later Life in the United Kingdom.Guardian May 10, 2005. Young rely on parents for longer.ESRC (2004). Quality of life in older age: Messages from the Growing Older Programme. UK: Help the AgedPublishing Services. Available at 6/2/12 .Department of Trade and Industry, UK (2000).das Dores Guerreiro, M., Barroso, M. & Rodrigues, E.A. (2008). Foresight Ageing Population Panel: LABOUR,LEISURE AND LEARNING TASKFORCE. Available at Accessed 6/2/12.Sue Yeandle (2009). Future Trends for Quality of Life in Europe: Scenario Analysis. Deliverable of EU-projectQuality, Utrecht: Utrecht University.Sheffield Hallam University. “Older workers and work–life balance”. UK: Joseph Rowntree Foundation. Available Accessed 6/2/12Loretto, W., Vickerstaff, S. & White, P. (2005). Universities of Edinburgh and Kent. “Older workers and options forflexible work”. Equal Opportunities Commission (EOC) Working Paper Series No. 31. UK: EOC
    18. 18. ReferenceGrundy, E. (2007). Population Ageing: Causes and Consequences. London School of Hygiene andTropical Medicine, UK.Cracknell, R. (2010). The ageing population: The UK’s ageing population has considerable consequences for publicservices. Key Issues for the New Parliament 2010, House of Commons Library Research.Available at Accessed 5/2/12 (2011). A leading market research company. Available at Accessed 28/2/12.
    19. 19. AppendixList of Interviewees (Experts) Dr. Hua Dong BEng (Industrial Design), Tongji University, China. MA (Architecture Design and Theory), Tongji University, China. PhD, University of Cambridge, UK. Postgraduate Certificate in Learning and Teaching in Higher Education, Brunel University, UK. Ms. Farnaz Nickpour PhD Design, Brunel University. MA (Distinction) Design Strategy & Innovation, Brunel University. MA (Distinction) Industrial Design, University of Art, Tehran. BA Industrial Design, University of Tehran.
    20. 20. Thank you