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Orientation to Ontario:
An Introduction for
Newcomers Settling in
Ontario
Elizabeth Kaminsky, Citizenship and Immigration
Canada
Alise Rimniceanu, Ontario Ministry of Citizenship and
Immigration
Overview
•   Definition
•   Background
•   Program Features
•   Content
•   Benefits
•   Next Steps
•   Discussion
Definition


 O2O is a joint federal / provincial initiative
 designed to ease the transition of
 newcomers by providing access to
 standardized information about settling in
 Ontario and connecting newcomers to
 community services shortly after arrival.
O2O aims to:
• Provide newcomers with information and
  resources they need shortly after arrival in
  Ontario to ease and expedite their transition.
• Link newcomers to language, employment
  training, and other supports in their
  community.
• Enhance pre-arrival services and information
  for individuals before they arrive in Ontario.
Background
• COIA consultations in 2006
• CIC/MCI joint call for proposals in 2009
• Phase 1: curriculum development




• Phase 2: in progress
• Phase 3: pending evaluation results
Program Features
•   Consistent, accurate information
•   Various delivery modes
•   All materials in English and French
•   Local customization
•   Creation of a personalized settlement plan
•   Springboard to a wider network of programs
    and services
How it is delivered
• In-person workshops
• Printed materials
• Online
Content of the Workbook
•   Getting to Know Ontario
•   Finding Newcomer Support and Services
•   Settling in Your New Region
•   Education and Training
•   Working and Business
•   Banking and Personal Finances
Content of the Workshop
• First day: Introduction, ice breaker, needs
  assessment
• Second day: Information topics and
  Interactive topics
Customization
• Needs assessment
• Local information
• Duration of workshop
Benefits
• Materials that are:
     •   Well researched
     •   Professionally designed
     •   Ready to use
     •   Pilot tested
• Facilitators receive training, on-going support,
  and prep time
• More effective referrals between programs and
  between agencies
• Catalyst for stronger partnerships and
  collaboration within the sector
What O2O is Not
•   Not intended to replace all group sessions
•   Not mandatory for newcomers
•   Not intended to work in isolation
•   Not intended to be a “cookie cutter”
    approach to orientation information
Next Steps
• Lead agency to coordinate pilot
  implementation in three formats
• Opportunity for agencies in Ontario to
  participate in pilot workshop delivery
• Formal evaluation throughout pilot phase
• Evaluation results will inform next phase
Discussion
•   Questions?
•   First impressions?
•   How will this change the work you do?
•   Considerations?
Thank you!

Elizabeth.Kaminsky@cic.gc.ca
        416-954-4023

Alise.Rimniceanu@ontario.ca
        416-326-9712

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A2 orientation to ontario elizabeth kaminsky_2011 ocasi ed_en

  • 1. Orientation to Ontario: An Introduction for Newcomers Settling in Ontario Elizabeth Kaminsky, Citizenship and Immigration Canada Alise Rimniceanu, Ontario Ministry of Citizenship and Immigration
  • 2. Overview • Definition • Background • Program Features • Content • Benefits • Next Steps • Discussion
  • 3. Definition O2O is a joint federal / provincial initiative designed to ease the transition of newcomers by providing access to standardized information about settling in Ontario and connecting newcomers to community services shortly after arrival.
  • 4. O2O aims to: • Provide newcomers with information and resources they need shortly after arrival in Ontario to ease and expedite their transition. • Link newcomers to language, employment training, and other supports in their community. • Enhance pre-arrival services and information for individuals before they arrive in Ontario.
  • 5. Background • COIA consultations in 2006 • CIC/MCI joint call for proposals in 2009 • Phase 1: curriculum development • Phase 2: in progress • Phase 3: pending evaluation results
  • 6. Program Features • Consistent, accurate information • Various delivery modes • All materials in English and French • Local customization • Creation of a personalized settlement plan • Springboard to a wider network of programs and services
  • 7. How it is delivered • In-person workshops • Printed materials • Online
  • 8. Content of the Workbook • Getting to Know Ontario • Finding Newcomer Support and Services • Settling in Your New Region • Education and Training • Working and Business • Banking and Personal Finances
  • 9. Content of the Workshop • First day: Introduction, ice breaker, needs assessment • Second day: Information topics and Interactive topics
  • 10. Customization • Needs assessment • Local information • Duration of workshop
  • 11. Benefits • Materials that are: • Well researched • Professionally designed • Ready to use • Pilot tested • Facilitators receive training, on-going support, and prep time • More effective referrals between programs and between agencies • Catalyst for stronger partnerships and collaboration within the sector
  • 12. What O2O is Not • Not intended to replace all group sessions • Not mandatory for newcomers • Not intended to work in isolation • Not intended to be a “cookie cutter” approach to orientation information
  • 13. Next Steps • Lead agency to coordinate pilot implementation in three formats • Opportunity for agencies in Ontario to participate in pilot workshop delivery • Formal evaluation throughout pilot phase • Evaluation results will inform next phase
  • 14. Discussion • Questions? • First impressions? • How will this change the work you do? • Considerations?
  • 15. Thank you! Elizabeth.Kaminsky@cic.gc.ca 416-954-4023 Alise.Rimniceanu@ontario.ca 416-326-9712

Editor's Notes

  1. No matter where a newcomer arrives in Ontario, everyone will receive the same “orientation” package and have the opportunity to attend a workshop to make sure they know of tools and supports to navigate resources and information and plan their own settlement activities in a way that makes sense for themselves and their families.
  2. Consultations held in 2006 with newcomers and sector stakeholders as part of the development of the Strategic Plan for Settlement and Language Training Services under the Canada Ontario Immigration Agreement, identified access to comprehensive and timely information as key to effective and early settlement of newcomers.  In 2009, Citizenship and Immigration Canada (CIC) and the Ontario Ministry of Citizenship and Immigration (MCI) initiated the development of an orientation program for newcomers to Ontario to address this need.The first phase of the project was led by George Brown College in partnership with COSTI, JVS Toronto, Skills International, World Education Services, and the Association of Canadian Community Colleges who brought their experience of the CIIP project (overseas orientation) to the group.They worked very closely with a working group which consisted of OCASI, some community colleges, Multicultural Council of Windsor and Essex County, the the Kitchener and Toronto Y’s, 211, Catholic Immigration Centre and CIITE. These organizations were involved in hosting focus groups, reviewing workbook material, hosting pilot workshops and providing invaluable input through all of Phase 1.Now we have selected an organization to act as coordinator for Phase 2 of the project and we are in negotiations.
  3. In the future, translated into more languages
  4. Online is for pre-arrival as well as clients who don’t go to settlement agencies.Printed materials are distributed in workshops but clients keep them and can lend them to friends and family. Also all on white background so can easily be photocopied and distributed.
  5. Settlement preparation and orientation before and after arrival Language training, employment, and skills upgrading servicesHealthcare, education, and housing in OntarioWorkplace integration in Canada The justice system, rights and responsibilitiesFinances, banking services, and establishing a credit record.
  6. Interactive topics: health care, education, looking for work-What was health care like in your home country?-Who did you go to when you were ill, having a baby, etc.-Break into groups, use the internet, look up the roles of hospitals, walk-in clinics, family doctors-learn about OHIPInformation topics: housing, shopping, labour market, banking, health care, child careHOUSING:Renting: apartments, houses, condos, subsidized housingWhere to find listingsLeasesCost of local housing
  7. Adult learning principles. This was key finding of focus groups. Clients and agency staff want to tailor it for specific needs.Workshop can be delivered intensive for 1.5 days, or can be spread out over many days.Agencies are required to fill in the PPT and the workbook with local information.
  8. Expectation that agencies participating in pilotwill provide feedback