Requirements Enterprise 20 Manager

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The purpose of this paper is to define the role of an Enterprise 2.0 manager and the related requirement. It is important to understand how the adoption of an Enterprise 2.0 project works. Therefore …

The purpose of this paper is to define the role of an Enterprise 2.0 manager and the related requirement. It is important to understand how the adoption of an Enterprise 2.0 project works. Therefore we described an idealized project process. A description of an Enterprise 2,0 adoption team is also part of this paper.

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  • 1. Requirements Enterprise 2.0 Manager Topic Study Joachim Lindner May 2011 Sponsored by:
  • 2. Purpose of the research paper
    • Define the role of an Enterprise 2.0 manager
    • Content of the study
    • Enterprise 2.0 definition
    • Enterprise 2.0 adoption plan
    • Adoption Team
    • Duties and responsibilities during introduction
    • Duties and responsibilities after successful adoption
  • 3. E2.0 Definition “ Enterprise 2.0 is the use of emergent social software platforms within companies, or between companies and their partners or customers.” Andrew McAfee
  • 4. Requirements Enterprise 2.0
  • 5. Entrprise 2.0 Adoption
    • Determine the current status of corporate culture
    • Evaluate Information architecture
    • Target definition
    • Define Enterprise 2.0 Applications
    • Select Enterprise 2.0 Solution provider
    • Initial content
    • Open Communication
    • Involve first mover and Evangelists
    • Launch (Pilot group or the whole company)
    • Training
    • Support
    • Controlling
  • 6. Enterprise 2.0 Team Communication IT HR Business Other Board/Top Management Enterprise 2.0 Adoption Team Strategy project communication internal communication monitoring Tools Support Change Management First mover Data protection Information security Work council © N:Sight Research GmbH
  • 7. Enterprise 2.0 Manager
    • Two different roles
    • Duties and responsibilities during introduction
    • Duties and responsibilities after successful adoption
    Planning Initial activities Pilot project Enterprise role out Operating state E2.0 timeline
  • 8. Roles Enterprise 2.0 Manager
    • Project leader
    • Cultural change manager
    • Communicator
    • Knowledge manager
    • Tool designer
    • Problem solver
    • Business advocate
    • Innovator
    • Community manager
    • Motivator
    • Analyzer
    • Moderator
  • 9. Skills Enterprise 2.0 Manager Demands Enterprise 2.0 Manager Competences During E20 introduction E20 Operating Genuine high high Trustworthy high high Good Networker high high Diplomatic high high Deal justly and consistent high high Understanding human behavior high high Project management high no Change management high no Communication high low Knowledge Management high low Tools, IT high low Service oriented thinking high high Business processes high high Web Analytics high low
  • 10. Spondsored by moxie Software