12. What is the Role of Mobile BI? Front-Office Example
Type of Information Worker?
• Information producer? No
• Information collaborator? Maybe
– collaborative feedback
– collaborative decision making
• Information consumer? Yes (e.g., salesperson)
Information retrieval?
• Information about a customer
• Customer order history and status
• Product information and inventory levels
Mobile dashboards?
• Sales analysis (slide/dice, drill up/down/across)
Alerting?
• Urgent customer or sales situation
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