Nick Finck will explore the characteristics of a great user experience. He'll go over techniques, tips, and tricks for Website design, information architecture, Website interactions, and markup sure ...
Nick Finck will explore the characteristics of a great user experience. He'll go over techniques, tips, and tricks for Website design, information architecture, Website interactions, and markup sure to make your users happy. He'll also explain how following the seven commandments can boost your site's ease of use, appeal, conversion rates, and more.
Nick Finck, Director of UX at projekt202gueste4ced41: Thanks! This is actually an older preso. Today's preso can be found here: http://www.slideshare.net/nickf/user-experience-utopia
guestcb624a: I would recommend you check out the slides from today's presentation as it may give you more insights into what could be improved. There are just too many things here that I am seeing as issues.4 years ago
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Nick Finck, Director of UX at projekt202In case you missed it, Raina Van Cleave of 352media has posted a derivative article on the same topic called Ten Commandments of User Experience here: http://www.352media.com/rantingandraving/rave.aspx?raveid=511&id=198&PostTitle=Ten-Commandments-of-User-Experience&CategoryName=Usability
Personally I will stick to seven as we already have a religious 10 out there ;) Never the less the post is a very good read.4 years ago
The Seven Commandments Of User ExperiencePresentation Transcript
e Seven Commandments
of User Experience.
Nick Finck, October 4, 2008
Webmaster Jam Session 2008 - Atlanta
?
Who the f#@k is this dude?
Webmaster Jam Session 2008 - Atlanta
Nick Finck
• Principle & Director of User Experience for Blue Flavor
• Publisher of Digital Web Magazine
• Based in Seattle, Washington
• Over 13 years working in the web field
• Projects: Adobe, Cisco, CitiBank, Converse, FDIC,
HP, IBM, Intel, Microsoft, Oprah, PBS, Peet’s Coffee
Webmaster Jam Session 2008 - Atlanta
?
What is User Experience?
Webmaster Jam Session 2008 - Atlanta
UX is the umbrella that covers:
• Accessibility (GAWDs)
• Information Architecture (IAI)
• Information Design (IDA)
• Interaction Design (IxDA)
• Technical Writing (STC)
• Usability Engineering (UPA)
• User Research (HFES)
• Visual Design (AIGA)
• Web Analytics (WAA)
Webmaster Jam Session 2008 - Atlanta
The First Commandment
It’s All About
e Users
Webmaster Jam Session 2008 - Atlanta
Photo by Andrea Wiggins
http://www.flickr.com/photos/anikarenina/550438755/
Webmaster Jam Session 2008 - Atlanta
Who Really Is the User?
Webmaster Jam Session 2008 - Atlanta
“You are not the user. Neither is your boss.”
- Jessyca Frederick
Director of Product Management,ThisNext
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
?
But if I don’t listen to
the client or boss,
won’t they will fire me?
Webmaster Jam Session 2008 - Atlanta
Finding the Sweet Spot
Tec
als
Go
hn
ica
ess
lG
sin
Sweet
oa l
Spot
Bu
s
Customer (or User) Goals
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
The Second Commandment
Avoid Solutioneering
Webmaster Jam Session 2008 - Atlanta
Identify Problems Before
Finding Solutions
Webmaster Jam Session 2008 - Atlanta
“Design, by very definition, is the act of solving
problems. In order for anything to be designed well, we
must first identify the problems we are trying to solve
and the goals we are trying to reach.”
- Jeff Croft
Web Designer, Blue Flavor
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
The Third Commandment
Form Always
Follows Function
Webmaster Jam Session 2008 - Atlanta
“[Design is] adding experience but taking away the
hard edges, and allow people to embrace the tool or
service in a closer interaction.”
- Thomas Vander Wal
Principal, InfoCloud Solutions
Webmaster Jam Session 2008 - Atlanta
Photo by Tex Texin
http://www.flickr.com/photos/textexin/401742074/
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
The Fourth Commandment
Allow for Failure
Webmaster Jam Session 2008 - Atlanta
“Failure is not falling down. Failure is not getting up.”
- Nick Finck
Principal, Blue Flavor
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
!
Michael Jordan failed to make his varsity
basketball team
Albert Einstein's teacher described him as
quot;mentally slowquot;
Walt Disney went bankrupt several times
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
The Fifth Commandment
Do Not Imitate,
Innovate
Webmaster Jam Session 2008 - Atlanta
Pedometer Nike+
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
The Sixth Commandment
Do Not Get in the
User’s Way
Webmaster Jam Session 2008 - Atlanta
ink about the Context
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
Photo by ATIS547
http://www.flickr.com/photos/albaum/1564680070/
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
Content is Critical
Webmaster Jam Session 2008 - Atlanta
“On any page with text, make sure most of your best
design efforts account for making that text scanable,
clickable, readable and understandable.”
- Jay Fienberg
Principal, Juxtaprose
Webmaster Jam Session 2008 - Atlanta
!
95% of web users do not read
80% of your content!
Webmaster Jam Session 2008 - Atlanta
This doesn’t mean that your
content isn’t important, it
means it’s more important.
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
The Seventh Commandment
Use Your Network
Webmaster Jam Session 2008 - Atlanta
Always Have A Mentor
Webmaster Jam Session 2008 - Atlanta
Photo by K.G. Schneider
http://www.flickr.com/photos/kgs/2415050174/
Webmaster Jam Session 2008 - Atlanta
Be a Connector
Webmaster Jam Session 2008 - Atlanta
Webmaster Jam Session 2008 - Atlanta
Don’t be Afraid to Reach
Out for Help
Webmaster Jam Session 2008 - Atlanta
Forget reference books,
you are here and I have
business cards!
Webmaster Jam Session 2008 - Atlanta
Thank you!
Come to our party tonight, we’ll get you drunk
Webmaster Jam Session 2008 - Atlanta
Seven Commandments of
User Experience.
Nick Finck, October 4, 2008
http://www.blueflavor.com/
http://www.blueflavor.com/blog/
nick@blueflavor.com
Webmaster Jam Session 2008 - Atlanta
Catherine Hicks
guestcb624a: I would recommend you check out the slides from today's presentation as it may give you more insights into what could be improved. There are just too many things here that I am seeing as issues. 4 years ago
http://www.352media.com/rantingandraving/rave.aspx?raveid=511&id=198&PostTitle=Ten-Commandments-of-User-Experience&CategoryName=Usability
Personally I will stick to seven as we already have a religious 10 out there ;) Never the less the post is a very good read. 4 years ago