Brookfield airport presentation
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Brookfield airport presentation

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It shows a case study about Brookfield Airport and solutions for tackling them.

It shows a case study about Brookfield Airport and solutions for tackling them.

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Brookfield airport presentation Brookfield airport presentation Presentation Transcript

  • Background
  • Problems
  • Problems
  • Solutions CAR PARK Too small Register time for parking
  • Solutions CHECK-IN DESKS Disorganised From 7 – 11a.m - Encourage to work more shifts - Strict rules for checking time (Within 12 hours before flight)
  • Signs including TV screens & public announcementsVague information Engine trouble Put airport staffs to deal with emergencies
  • Solutions BAGGAGE Thieves steal customer’s belongings Arrange guardians: Protect customer’s luggage
  • TERMINAL FACILITIES Save a small place for smoking -Move staffs to serve in bars - Strict requirements for boss Decrease to acceptable price