Brookfield airport presentation

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It shows a case study about Brookfield Airport and solutions for tackling them.

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Brookfield airport presentation

  1. 1. Background
  2. 2. Problems
  3. 3. Problems
  4. 4. Solutions CAR PARK Too small Register time for parking
  5. 5. Solutions CHECK-IN DESKS Disorganised From 7 – 11a.m - Encourage to work more shifts - Strict rules for checking time (Within 12 hours before flight)
  6. 6. Signs including TV screens & public announcementsVague information Engine trouble Put airport staffs to deal with emergencies
  7. 7. Solutions BAGGAGE Thieves steal customer’s belongings Arrange guardians: Protect customer’s luggage
  8. 8. TERMINAL FACILITIES Save a small place for smoking -Move staffs to serve in bars - Strict requirements for boss Decrease to acceptable price

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