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Building a digital
     infrastructure
                     Tim Wadey
                      June 2010




Business and Technology Working as One
Business and Technology Working as One
The Drivers


         Health          DAWN2

                         • MPLS Service


         WAG
                         Life Long
Local             HE &   Learning
Govt               FE    Network
                         • Traditional IP
                           Transit
                           Business and Technology Working as One
The Brand




            Business and Technology Working as One
Goal Architecture
  Each sector, sub-sector or recipient organisation has a service
  developed to match its requirements in MPLS or on the underlying
  physical network



Country wide
Networks                                                                   Local
(MPLS                                                                    Networks
Virtual                                                                (MPLS Virtual
Networks)                                                                Networks)




                                              Business and Technology Working as One
Delivering Services over the PSBA

                                         RESTRICTED – IL3
                                         GCSx or DWP data                    GCSx
Corporate
          Single physical link, separate logical networks
   Site

                                          PROTECT – IL2
                                            Corporate

                                                                         Shared Service
                                                                          Schools <11
                                          PROTECT – IL2
  School                                  Schools Admin
                                                                         Shared Service
                                                                         Schools 11-16

                                          PROTECT – IL2                  Shared Service
                                        Schools Curriculum                Schools 16+



                                           PROTECT – IL1
  Library
                                         Firewalled Internet
                                                                                     Internet




                                                               Business and Technology Working as One
Services & Challenges

                    Services                               Challenges
Data Network Services                       Build and evolve
      Layer 3 IP VPNs                       Management systems
      Full QoS model                             Need to be appropriate not exhaustive
IPTV bouquet (INUK)                              Define services to be effectively
                                                 monitored & measured
Secured networks
      Content Filtering
                                            Coping with the unknowns
      Firewalls                                  Risk ownership

      Secure encrypted networks                  Equitable result

Full multi tenancy                          Being production from day one
      Multiple organisations on same site        Change regime

      Differing security requirements            Pre-staging
                                                 Expert installation teams
Carrier interconnects
      Internet
                                            Changing requirements
      IP services                           Limiting “bespoke” work
      ADSL


                                                     Business and Technology Working as One
Partnership
  In a relationship governed by a taught legal contract keeping the
     partnership model working is key to success.

               Partnership
Get the model right
      PSBA - Full Prime Contract
      Can better align contract to value                      Welsh                 Sub-contractors
                                                             Assembly   Logicalis
      Partner or Supplier?                      End users
      Aligned to both partners business needs
Understand the agreement fully
Picking the right sub-contractors
Dealing with the unknown
      Risks sit with true owner
      Known process to apportion cost/risk
Consistent approach – commercial &
technical



                                                            Business and Technology Working as One
Lessons Learned

The Partnership must be underpinned by a strong mutual understanding of
   all parties issues
Get the issues on the table before the contract is signed
Build the commercial model to allow flexibility
      We encountered “known unknowns” from day one
      The users requirements will change
      The available technology will change
      The users data, predictions etc were wrong from the outset
Define the services users really want
Get the model aligned correctly commercially
      Costs in the right place
      Risks assigned to the correct owner
      Profits and risks balance each other
If you want an innovative technical approach prefer a proven commercial model and
    vice versa


                                                        Business and Technology Working as One
Thank you




Business and Technology Working as One

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Logicalis building a digital infrastructure norwich (2)

  • 1. Building a digital infrastructure Tim Wadey June 2010 Business and Technology Working as One
  • 2. Business and Technology Working as One
  • 3. The Drivers Health DAWN2 • MPLS Service WAG Life Long Local HE & Learning Govt FE Network • Traditional IP Transit Business and Technology Working as One
  • 4. The Brand Business and Technology Working as One
  • 5. Goal Architecture Each sector, sub-sector or recipient organisation has a service developed to match its requirements in MPLS or on the underlying physical network Country wide Networks Local (MPLS Networks Virtual (MPLS Virtual Networks) Networks) Business and Technology Working as One
  • 6. Delivering Services over the PSBA RESTRICTED – IL3 GCSx or DWP data GCSx Corporate Single physical link, separate logical networks Site PROTECT – IL2 Corporate Shared Service Schools <11 PROTECT – IL2 School Schools Admin Shared Service Schools 11-16 PROTECT – IL2 Shared Service Schools Curriculum Schools 16+ PROTECT – IL1 Library Firewalled Internet Internet Business and Technology Working as One
  • 7. Services & Challenges Services Challenges Data Network Services Build and evolve Layer 3 IP VPNs Management systems Full QoS model Need to be appropriate not exhaustive IPTV bouquet (INUK) Define services to be effectively monitored & measured Secured networks Content Filtering Coping with the unknowns Firewalls Risk ownership Secure encrypted networks Equitable result Full multi tenancy Being production from day one Multiple organisations on same site Change regime Differing security requirements Pre-staging Expert installation teams Carrier interconnects Internet Changing requirements IP services Limiting “bespoke” work ADSL Business and Technology Working as One
  • 8. Partnership In a relationship governed by a taught legal contract keeping the partnership model working is key to success. Partnership Get the model right PSBA - Full Prime Contract Can better align contract to value Welsh Sub-contractors Assembly Logicalis Partner or Supplier? End users Aligned to both partners business needs Understand the agreement fully Picking the right sub-contractors Dealing with the unknown Risks sit with true owner Known process to apportion cost/risk Consistent approach – commercial & technical Business and Technology Working as One
  • 9. Lessons Learned The Partnership must be underpinned by a strong mutual understanding of all parties issues Get the issues on the table before the contract is signed Build the commercial model to allow flexibility We encountered “known unknowns” from day one The users requirements will change The available technology will change The users data, predictions etc were wrong from the outset Define the services users really want Get the model aligned correctly commercially Costs in the right place Risks assigned to the correct owner Profits and risks balance each other If you want an innovative technical approach prefer a proven commercial model and vice versa Business and Technology Working as One
  • 10. Thank you Business and Technology Working as One