This slide are very much effective for business student to easily understand about the Organizational change & development.

1. Definition of organizational change
Change refers to any alternative that occurs in total work
environment.0rganizational change occurs when business strategies or
major sections of an organization are altered. Also known as
reorganization, restructuring and turn around.
“Work change is any alternation that occurs in the work environment
change is a human as well as a technical problem.” _ Keith Davis
“Change is any modification or alternation of the status quo.”
_ R. M. Hodgetts
So, we conclude that, change is the process of moving from one condition
to another.

2. Resistance to Change
Sources of Resistance to Change:
1. Individual sources
2. Organizational sources

3. Individual Sources

4. Organizational sources

5. Tactics for Overcoming Resistance to
Change
 Education and Communication
◦ Show those effected the logic behind the change
 Participation
◦ Participation in the decision process lessens resistance
 Building Support and Commitment
◦ Counseling, therapy, or new-skills training
 Implementing Change Fairly
◦ Be consistent and procedurally fair
 Manipulation and Cooptation
◦ “Spinning” the message to gain cooperation
 Selecting people who accept change
◦ Hire people who enjoy change in the first place
 Coercion
◦ Direct threats and force

6. Lewin’s Three-Step Change Model
Fig: Lewin’s Three-Step Change Model
Kurt Lewin argued that successful change in organizations should follow
three steps: unfreezing the status quo, movement to a desired end state,
and refreezing the new change to make it permanent.

7. 1) Unfreezing: Change efforts to overcome the pressures of both
individual resistance and group conformity
2) Movement : A change process that transforms the organization
from the status quo to a desired end state.
3) Refreezing: Stabilizing a change intervention by balancing driving
and restraining forces

8. Kotter’s Eight-Step Plan: Builds from
Lewin’s Model

9. Organizational Development (OD)
Organizational Development is a systematic and
long-term efforts process to improve culture.

10. Underlying Assumptions of Organizational
Development Effort
 Respect for people
 Trust and support
 Trust and support
 Confrontation
 Participation

11. Take action for implementation
1. Who will implement the solution and how will it be measured?
Action planning
Review Performance
Luton Chandra Datta
ID: 11132546
What is problem?
Find out problems from different angles:
1. Organizational Level Diagnosis
2. Group Level Diagnosis
3. Individual Level Diagnosis
Final implementation
1. Does the solution fit the sponsor's needs and
objectives?
2. Is the sponsor ready to implement the solution?
3. Does the culture have the day to day practices to
sustain the solution?
4. If not, what needs to be done to ensure that the
solution will be implemented?
Collect necessary data
1. What data will you have to collect?
2. Is data available?
3. What will you do if information is not
available?
Collect necessary data
1. What does the data or the information tell you about the cause of the problem?
2. Have you ensured that you look at the problem from different viewpoints?
3. Before you reach a conclusion, test for understanding with others to ensure you
have a firm grip of the key issues.
Implementation
Data Collection
Determining the
results
Organizational Development Process
Diagonosis

12.  Change throughout the organization
 Greater motivation
 Increased productivity
 Better quality of work
 Higher job satisfaction
 Improved team work

13.  Better resolution of conflict
 Commitment to the objectives
 Increased willingness to change
 Reduces absences
 Lower turnover
 Creating of learning individuals and group

14.  Major time requirements
 Substantial expense
 Delayed payoff period
 Possible Failure
 Possible invasion of privacy

15.  Possible psychological harm
 Potential conformity
 Emphasis of group process
 Possible conceptual ambiguity
 Difficulty of evaluation
 Cultural incompatibility

16. Thanks to all