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  • Passion For Possible Introduction Six Sigma Alchemy (Pvt.) Ltd.
  • About Us

    1. 1. About Us Presentation
    2. 2. Agenda <ul><li>Corporate Introduction </li></ul><ul><li>SSA’s credential & experience </li></ul><ul><li>Financial Institution Exposure </li></ul><ul><li>Case Studies </li></ul><ul><li>Deliverables </li></ul><ul><li>Methodology </li></ul><ul><li>Resources </li></ul><ul><li>Risk Mitigation Plan </li></ul><ul><li>Project Plan </li></ul><ul><li>SSA’s USP </li></ul>
    3. 3. PURPOSE <ul><li>Committed to achieve competitive advantage to our clients through Business Excellence and continual improvements leading to prosperity </li></ul>
    4. 4. VISION <ul><li>To become the preferred business excellence partner for strategy and operational excellence that creates lasting value and be the most preferred employer by 2012 </li></ul>
    5. 5. Expanding Scope of consulting in the last decade 1999 2001 2005 2006 2007 2008 2009 Business of Quality (Product Quality) Quality of Business Founded with missionary zeal to make “Made in India” synonymous to Quality Management system certification Six Sigma, HRM, BPR Process Management System Business Excellence & Strategy Consulting Lean & Change Management Integrated strategy and performance management system
    6. 6. Scope of SSA Techknowlogies (P) Ltd <ul><li>Design & Implementation of IT Solutions for: </li></ul><ul><ul><li>Process Management Systems (Document Management) </li></ul></ul><ul><ul><li>Process Simulation – Training & Coaching </li></ul></ul><ul><ul><li>Performance Management systems (KPI Monitoring) </li></ul></ul><ul><ul><li>Problem Management systems (DWM & Six Sigma projects) </li></ul></ul><ul><ul><li>Project Management Systems </li></ul></ul><ul><ul><li>Six Sigma Program Management systems (Six Sigma) </li></ul></ul>
    7. 7. SSA’s Competency <ul><li>Creating Quality Culture through: </li></ul><ul><ul><li>Top Management enrolment – Visioning & Strategizing </li></ul></ul><ul><ul><li>Aligning Senior management team as Champions </li></ul></ul><ul><ul><li>Creating Business Excellence structure </li></ul></ul><ul><ul><li>Change Leadership / Management Training </li></ul></ul><ul><ul><li>Design & Implementation of Process & Performance Management systems </li></ul></ul><ul><ul><li>Internalizing Skills in Lean and Six sigma </li></ul></ul><ul><ul><li>IT Support for application selection & Implementation </li></ul></ul><ul><ul><li>Proven track record in Mfg & Service process excellence </li></ul></ul>
    8. 8. SSA’s Core Strengths <ul><li>Quality Culture Building </li></ul><ul><li>Result Focused (Value for Money) </li></ul><ul><li> – 3 to 48 ROI </li></ul><ul><li>Working along with the Teams </li></ul><ul><li>One stop shop partnering till the Deming Award </li></ul>
    9. 9. Growth in Order Value with the same Client 20,000 USD 660,000 USD 30Xs
    10. 10. SSA Philosophy of Excellence E = f (Cf x E x M x Ci) Excellence (Journey towards perfection) E - Customer Focus E - Enrolment Cf - M - Measurement Ci- Continuous Improvement
    11. 11. Where do we Focus? Long Term Pay-off Customer Loyalty Short term Pay-off Cost Reduction
    12. 12. SSA Transformation Strategy Cost Reduction Increase in throughput (productivity) Continual improvement culture to improve products and services Competitiveness of your Business for higher ROI $ Customer & People Loyalty ROI Waste elimination Improve speed Enrolement of people
    13. 13. Integrated Strategy Management System (ISM) <ul><li>Develop Business Plans & Strategic Directions </li></ul><ul><li>Facilitation & Design of change Management framework </li></ul><ul><li>Leadership Development programs </li></ul>Project repository <ul><li>Training & Project coaching </li></ul><ul><li>Customer perception & touch point issues </li></ul>Competency building <ul><li>Optimize manufacturing, transactional and service processes </li></ul><ul><li>Performance improvement </li></ul>New process <ul><li>Process repository & Automation </li></ul><ul><li>Design and implementation of Quality Management Systems </li></ul>Standardized processes Dashboards for KPI monitoring & MIS Gaps in strategic outcome
    14. 14. SSA Stages of Change Management Experimentation Phase Scaling up Phase Internalization Phase Customized roadmap Enrolement of people Large scale company-wide improvements Internalization Scoping (3 days) Proof testing (6 months) Scale up continual improvement (1 year) Integrate with Management System (1.5 years) 3 years roadmap
    15. 15. <ul><li>olicy/ Strategy </li></ul>How We Deliver Healthy policy Attract & retain talented people Involvement creates robust processes Excellent organization which re-invents itself P eople competency P rocess Excellence P SSA Unique 4-P Approach to Excellence roactive organization P
    16. 16. Global Tie-ups Rath & Strong (USA): Specialized in Six Sigma and Lean Deployments Nutek (Detroit, USA): Specialized in Design For Six Sigma & Design of Experiments (DOE) using Taguchi Approach <ul><li>iGrafx (Corel Corporation, USA) software: </li></ul><ul><ul><ul><li>Process Simulation </li></ul></ul></ul><ul><ul><ul><li>Process Management Solutions </li></ul></ul></ul><ul><ul><ul><li>Document Management Solutions </li></ul></ul></ul><ul><ul><ul><li>Software for Lean Six Sigma Implementation </li></ul></ul></ul><ul><ul><ul><li>Enterprise Wide Strategy Implementation Solutions </li></ul></ul></ul>i-Solutions Global Solutions: Software for company Wide Six Sigma program management & linking strategy implementation through Performance management system
    17. 17. Our Experience 10+ years of rich experience in consulting No. of Six Sigma Projects Done: 500+ No. of White Belts trained: 10,000+ No. of Yellow Belts trained: 8000+ No. of Green Belts trained: 5000+ No. of Black Belts trained: 5000+ No. of Master Black Belts trained: 100+ OUR FAMILY
    18. 18. Coverage BUSINESS PROCESSES CONSULTED Human resource Service Finance Information technology Marketing Research and development Manufacturing
    19. 19. Consulting Coverage Worked from 1cr company to 5000cr Small-Medium Scale Large Scale MNC <ul><li>To name a few are: </li></ul><ul><li>Janata Sahakari Bank </li></ul><ul><li>Sunrise Process Equipments </li></ul><ul><li>To name a few are: </li></ul><ul><li>ICICI Group </li></ul><ul><li>IDBI Bank </li></ul><ul><li>HDFC Bank </li></ul><ul><li>National Stock Exchange of India Limited </li></ul><ul><li>NSDL </li></ul><ul><li>To name a few are: </li></ul><ul><li>ABN Amro </li></ul><ul><li>JP Morgan </li></ul><ul><li>Pfizer Pharmaceuticals </li></ul><ul><li>DHL Express </li></ul>
    20. 20. Our Tool Kit Project Management IT & IT Enabled support System Certification i-nexus iGrafx® Process Simulation BPMS Balanced Scorecard Design for Six Sigma Six Sigma Lean Tool Kit
    21. 21. Global coverage Thailand Sri Lanka Pakistan China Bangladesh Philippines United Kingdom Hong Kong Singapore Maldives
    22. 22. Customers Speak
    23. 23. <ul><li>“ Excellent organization with focused and dedicated team of professionals. High level of commitment and professionalism is being experienced by us at every stage of interaction” </li></ul><ul><li>-Ravi K, Chief Manager-Estates, Bharat Petroleum Corporation Ltd. </li></ul><ul><li>“ I believe we have started an excellent journey between our organizations with mutual understanding and co-operation. The support we received from your team was excellent and we hope to build on this during the coaching and training sessions. We look forward to work with your team in the days to come and look at possible relationships beyond the 1st wave of First Choice training. </li></ul><ul><li>  Thanks once again to Naveen and Vijay for the good work. </li></ul><ul><li>-Antony Bennan, Strategy Director-South Asia, DHL Global Forwarding Ltd. </li></ul><ul><li>“ It has been a great learning, no reward or recognition can indicate the tremendous contribution made by SSA, but as a token please accept the FIRST CHOICE STAR TROPHY” </li></ul><ul><ul><ul><li>-Anil Gambhir - Internal Audit, Ketan Kulkarni – head Marketing Corporate Communication And stainability </li></ul></ul></ul>Customers Speak “ An organization with a thorough professional approach in all dealings. Delivers to the best of its potential” -Sandeep Kulkarni, DGM, Planning & Coordination, Deployment Lead-Six Sigma, Blue Star Ltd.
    24. 24. “ A Glimpse of Lean Six Sigma deployment”
    25. 25. Our Credentials <ul><li>Total savings achieved 125 million USD </li></ul><ul><li>Ratio of Savings to consulting fees (ROI): 3 to 48 times </li></ul>
    26. 26. Financial Institution Exposure 10 YEARS PARTNERING Mumbai <ul><li>Areas covered </li></ul><ul><ul><ul><li>Cash Management </li></ul></ul></ul><ul><ul><ul><li>Retail Asset Operations </li></ul></ul></ul><ul><ul><ul><li>Capital Market Services </li></ul></ul></ul><ul><ul><ul><li>Credit/ Debit card operations </li></ul></ul></ul><ul><ul><ul><li>Call center process </li></ul></ul></ul>IMPLEMENTATION BRIEF <ul><ul><ul><li>Lean Six Sigma implementation for process improvement </li></ul></ul></ul><ul><ul><ul><li>Business Process re-engineering </li></ul></ul></ul><ul><ul><ul><li>Implementation of Quality Management Systems ISO 9001:2000 </li></ul></ul></ul><ul><ul><ul><li>Process Mapping & Repository. </li></ul></ul></ul><ul><ul><ul><li>Training on Process Mapping techniques </li></ul></ul></ul>
    27. 27. Financial Institution Exposure 3 YEARS PARTNERING Mumbai <ul><li>Areas covered </li></ul><ul><ul><ul><li>Cash Management </li></ul></ul></ul><ul><ul><ul><li>Retail Asset Operations </li></ul></ul></ul><ul><ul><ul><li>Capital Market Services </li></ul></ul></ul><ul><ul><ul><li>Regional Processing Unit </li></ul></ul></ul><ul><ul><ul><li>Debit card operations </li></ul></ul></ul>IMPLEMENTATION BRIEF <ul><ul><ul><li>Lean Six Sigma implementation for process improvement </li></ul></ul></ul><ul><ul><ul><li>Business Process re-engineering </li></ul></ul></ul><ul><ul><ul><li>Implementation of Quality Management Systems ISO 9001:2000 </li></ul></ul></ul><ul><ul><ul><li>Process Mapping & Repository. </li></ul></ul></ul><ul><ul><ul><li>Training on Process Mapping techniques </li></ul></ul></ul>
    28. 28. Financial Institution Exposure 2 YEARS PARTNERING Mumbai <ul><li>Areas covered </li></ul><ul><ul><ul><li>Investor Services </li></ul></ul></ul><ul><ul><ul><li>Domestic Resource Department </li></ul></ul></ul>Domestic Resource Department IMPLEMENTATION BRIEF <ul><ul><ul><li>Implementation of Quality Management Systems ISO 9001:2000. </li></ul></ul></ul><ul><ul><ul><li>Process Mapping & Repository. </li></ul></ul></ul><ul><ul><ul><li>Training on Process Mapping techniques </li></ul></ul></ul><ul><ul><ul><li>Review of Process Documentation for improvements. </li></ul></ul></ul>
    29. 29. Financial Institution Exposure 2 YEARS PARTNERING Mumbai <ul><li>Areas covered </li></ul><ul><ul><ul><li>Retail Banking </li></ul></ul></ul>IMPLEMENTATION BRIEF <ul><ul><ul><li>Implementation of Quality Management Systems ISO 9001:2000 (over 100 branches) </li></ul></ul></ul><ul><ul><ul><li>Process Mapping & Repository </li></ul></ul></ul><ul><ul><ul><li>Training on Process Mapping techniques </li></ul></ul></ul>
    30. 30. Financial Institution Exposure 1 YEAR PARTNERING Mumbai <ul><li>Areas covered </li></ul><ul><ul><ul><li>Central Processing unit </li></ul></ul></ul><ul><ul><ul><li>Internal Audit Group </li></ul></ul></ul>IMPLEMENTATION BRIEF <ul><ul><ul><li>Implementation of Quality Management Systems ISO 9001:2000. </li></ul></ul></ul><ul><ul><ul><li>Process Mapping & Repository. </li></ul></ul></ul><ul><ul><ul><li>Training on Process Mapping techniques </li></ul></ul></ul>
    31. 31. Financial Institution Exposure 4 YEARS PARTNERING Mumbai <ul><li>IMPLEMENTATION BRIEF </li></ul><ul><li>Achievement so far </li></ul><ul><li>115 Yellow Belts, 130 Green Belts, 15 Black Belts & 20 Champions trained in Lean Six Sigma </li></ul><ul><li>122 Projects completed successfully (65 yellow belt and 57 green belt) </li></ul><ul><li>4 projects using Design for Six Sigma (DFSS) </li></ul>+ 2 YEARS EXTENDED <ul><li>IMPLEMENTATION BRIEF </li></ul><ul><li>Phase 2 achievements </li></ul><ul><li>4 projects using RapiDMAIC ® methodology </li></ul><ul><li>Savings of average 60 lakhs per annum from on time monthly billing and on time collection of listing fees </li></ul><ul><li>520 processes mapped and approved across all functional areas </li></ul><ul><li>IMPLEMENTATION BRIEF </li></ul><ul><li>Phase 3 </li></ul><ul><li>Internalization in progress </li></ul><ul><li>Implementation of Integrated Management System </li></ul><ul><li>Deming Award planned for 2012 </li></ul>
    32. 32. Financial Institution Exposure 2 YEARS PARTNERING Mumbai <ul><li>Areas covered </li></ul><ul><ul><ul><li>PAN Card processing </li></ul></ul></ul><ul><ul><ul><li>Depository </li></ul></ul></ul>IMPLEMENTATION BRIEF <ul><ul><ul><li>Lean Six Sigma implemented- Wave 1 completed </li></ul></ul></ul><ul><ul><ul><li>Wave 2 in Progress </li></ul></ul></ul>
    33. 33. Awards <ul><li>CLIENT NAME : Bharat Petroleum Corporation LTD </li></ul><ul><li>PROJECT TITLE : Reduction in Bitumen Lorry turn around time </li></ul><ul><li>AWARDS : </li></ul><ul><ul><ul><li>Qimpro Convention 2008 – National Competition held at Mumbai : Merit Award </li></ul></ul></ul><ul><ul><ul><li>BPCL IDEAS 2008 –Organization wide competition held at Mumbai : Recognition Award. </li></ul></ul></ul><ul><ul><ul><li>19TH INSSAN 2009 – National Suggestion Competition held Jamshedpur - First Prize in the best Suggestion Category </li></ul></ul></ul><ul><li>SAVINGS: 124 crores </li></ul>
    34. 34. THANK YOU!