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APPS FOR PUBLISHERS
What we’re going to cover
1. Overview of the app landscape
2. Product development for apps
Refreshment break
3. Experience design for apps
4. Data and consumers
5. Getting started: next steps
The Landscape
Tablets and smartphones already selling 4x PCs
Google research
Tablets are eating ereaders
Gartner forecasts (May 2013)
25m
15m
2011 2012 2013 2014 2015 2016
Units sold
New distribution channels and revenue models
Global marketplace
Recurring subscriptionsIn-App Purchase (IAP)
Crowd funding
Tablet &
smartphone
Desktop
web
Peak usage
10pm9am
Fiction
Everything else
Picture books, travel
guides, childrens,
magazines, etc etc
ebooks
Fiction is diverging from other publishing
?
Ubiquitous format
Fixed format - not suitable for
phones
Can’t directly sell in
Appstore
EPUB3 standardised but not widely
adopted
Limited functionality and customisation
Reader apps (eg. iBooks) are a bit
funky
No standardisation – all special snowflakes
Can work on all devices
Must distribute through app stores
More easily monetisable
PDF
EPUB3
APP
Ecosystems
Vibrant, growing ebook ecosystem
(slightly hobbled by DRM)
The app ecosystem is Apple (mostly)
Mobile ecommerce
traffic
iPhone
iPad
Android
phone
74% of download
revenue on iOS
Q1 2013
iOS
Android
App revenue
Playing by the Apple rules
• Apple will take 30% + VAT
• All apps are subject to an approval process
• You can only sell apps through the Appstore
• Consumer data capture is opt-in
Interesting loopholes
You can’t open a rival Appstore.
But you can open your own shopfront app.
You can’t sell PDFs in the Appstore.
But you can sell them through your own app.
You can’t sell content in your app
except through Apple.
But you can give people access to
content they have bought elsewhere.
You can’t insist on getting user details.
But you can offer discounts in exchange for
user data.
Amber Military Books - storefront for PDFs
Advantages of storefront apps
• Direct channel to customer
through push notificationsSingle
focus for marketingInitial technical
investment reused over many
content titlesSimple route to
digitising existing content at low
cost
Flexible pricing
• Vary price over timeSet different
“natural” prices in different
territories, eg. 99c but 99p
• More or less real-time
APP
(Worst case scenario)
In-App Purchase
Sharing
iTunes
Connect
App
Store
Push
notification
Vouchers
Analytics
Data
capture
CMS
Content updates
Your app
Email, Facebook,
Twitter, Pinterest,...
Other
APIs
?
Library
Bookmarks
Search
Sharing
iTunes
Connect
App
Store
Analytics
Your app
Email, Facebook,
Twitter, Pinterest,...
Content
Device features
Geolocatio
n
Motion Camera
Touch
Contacts
Calendar
Audio
A new printing press for every book
The early days of app production
The technology Hype Cycle
From trough to slope
Frameworks Platforms
A tipping point for app publishing
• Reduced costs = lower risk, easier ROI
• Returns creative control to publishers
• Can begin to move beyond
experiments, start thinking about
sustainable workflows
Experience design
User experience
design
Industrial
design
Information
architecture
Communication
design
User interface
engineering
Usability
engineering
Human
factors
Human-computer
interaction (HCI)
Interaction
design
The overlapping
disciplines of
interaction design.
New skills for publishers
Navigation
Position
Progress
Sharing
How do I get to the
next page?
How long will it
take to finish?
Where am I?
Is there a place I can
stop coming up?
How far have I got?
How do I find what I’m
looking for?
How do I know what
there is to look for?
?
Am I missing
something?
Experience design is not
sugar for your medicine.
Experience design is about
user-centric thinking.
“Let’s jazz up our content
with a bit of interaction”
What does the
user want to do?
How can we
make that easy
and delightful?
For some content, the best
interaction is very simple
“Just keep swiping”
Linear narrative
Short, closed journey
A beginning and an end
Never how we read other types of books
Dip in and out.
Look up a
certain thing.
Skip a bit we’re
not that
interested in. Choose our own
path through the
book.
1. Casual
Picture gallery
Favouriting
2. Selection
Filter by:
•ingredients
•group size
•time of day/year
•formality
•etc
3. Pre-cook
Shopping list
Scheduling
4. Cooking
Step by step guide
Instructional videos
Conversions
Timing
5.Afterwards
Share (Pinterest, Instagram)
Notes
Next recipe?
Cookbook
= a better cookbook than print?
PDFs on phones are rubbish
Fixed layouts
iOS screen sizes
Android
You cannot build a
practical workflow
around fixed page
sizes and distribute
to multiple devices.
Scrolling and
responsive design
solve this problem.
1
2
3
1
2
3
Responsive design
Responsive design is a big, hard
change for print designers
Web designers are your friends
WARNING
Device screens are mostly smaller
So keep tap targets large
Fingers are fat
Progressive reveals
Progressive reveals
’
Text
Video
Great content
Commodity
technology
Simple
interaction
The Wasteland app
You may need to re-licence or change fonts
It’s all about the user. What they
want and when.
Work with web designers.
The page is dead. Scrolling is your
friend.
Don’t get too attached to your print
fonts. You probably can’t afford
them.
Don’t overcomplicate. Keep
your app as simple as it can be.
*
*
*
*
*
SUMMARY

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Apps for publishers sept 2013

Editor's Notes

  1. Massive shift in content distribution = rise of mobileRising tide it would be good to have a boat on
  2. Mobile is eating the worldhttp://www.slideshare.net/bge20/2013-05-bea
  3. Proliferation of devices [pic - multiple devices][chart: tablets overtaking ereaders]
  4. [chart: tablets overtaking ereaders]
  5. New distribution channels and revenue models (IAP, subs, crowdfunding)
  6. Modes of usetime of day patterns - sofa vs out and about
  7. Divergence between fiction and other publishing Linear narrative = solved problem = ebook is the universal container but ebooks are very poor for non-text content[percentages by sector]
  8. Everything else: Picture books, childrens, education, etc... PDF = ubiquitous, but not mobile EPUB = “enhanced ebook”, pretender to standard Apps = where the money is, but no standardisation
  9. Ecosystems
  10. Ebook ecosystem - universal, portable format = growing rapidly (tho slowed somewhat by DRM)
  11. App ecosystem... = Apple
  12. Other stores exist - Android leads in device sales; but usage and monetization totally dominated by Apple Self-selecting
  13. Restrictions on the market, eg. Apple will take 30% + VATYou can’t directly sell apps off your own website However - you can’t expect Apple to market your apps for you
  14. storefront selling PDFs advantages with marketing, customer relationship
  15. storefront selling PDFs advantages with marketing, customer relationship
  16. vouchers in magazine world -> bundling, higher ARPU
  17. Anatomy of an app
  18. app storesnewsstand subs + vouchersIAPpush notificationsanalyticsdata capturesharing
  19. app storesnewsstand subs + vouchersIAPpush notificationsanalyticsdata capturesharing
  20. Up till now - biggest curb on small publishers moving into this market - skills gap - cost = building a new printing press for every book
  21. Gartner hype -> tech becomes commodified
  22. Beginning to happen: vendors = Inkling, Padify, Yudu, etc frameworks = Phonegap, Pugpig, etc
  23. INTERACTION DESIGNNew skill for publishers
  24. Books have interaction design dictated mostly by the constraints of printprogressremembersharing etc
  25. Digital = we have to decide these things, they are not built in. Some of them have such obvious answers in print books that we might not think to ask them.
  26. For the beginner, user experience design can look like - how do we decorate our content with a bit of interaction?
  27. What does the user want to do? How can we make that easy and delightful?The answers to those question might be quite varied even for a single app.
  28. For the beginner, user experience design can look like - how do we decorate our content with a bit of interaction?
  29. For narrative - pretty easy. For magazines, often OK too - closed, limited journey. You can “do” a magazine.
  30. Never how we read other types of books. Dip in and out. Look up a certain thing. Skip a topic we’re not that interested in. Choose our own path through the book.
  31. Cookbook - modes of use= a better cookbook than print
  32. Good Food magazine
  33. Good Food magazine
  34. Good Food magazine
  35. Good Food magazine
  36. Death of the pageThere is no fixed page sizeCannot build a practical workflow around fixed page sizes, if want to distribute to multiple devicesBuying once gives you app on all your (Apple) devices
  37. PDF on a phone
  38. Buying once gives you app on all your (Apple) devices
  39. Here’s a really simple example
  40. Rule of thumb - All pages are smaller [use dinos?]=> don’t need to show everything at once
  41. Touch targets need to be large -> limits on what you can fit on a page
  42. Progressive reveals
  43. extra non-book things - use device capabilities
  44. Workflow- are you going to build a new printing press for every book => need to build a scalable and practical workflow => work within constraints of your framework
  45. Many good open source fonts
  46. summary