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An Introduction to ACM Ambassador International Australia.

An Introduction to ACM Ambassador International Australia.


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Transcript

  • 1. Global Transport Solutions ACM Ambassador International
  • 2. Contents 5 Service Capabilities Based on Service Commitment 1 Current Working Structure to include Services 2 Service Solutions & Benefits Extended 3 Cost Saving Initiatives 4 Better Service Initiatives 6 Company Structure
  • 3. Current Working Structure 1686 member offices in 157 countries Customs Cartage Warehouse Our Customer Ambassador International AFL International ACM Agents Customers Supplier Shipping Services
  • 4. Services Provided Tracking
    • Purchase order tracking through agents.
    • Provide order status report to Customers.
    • Live tracking and Costing.
    Origin
    • Forecast space requirement and liaise with lines.
    • Origin inland and customs services for exports.
    • Ocean FCL,LCL and air freight services .
    Shipping
    • Consolidations of orders for cost efficiency.
    • Direct and indirect import and exports services.
  • 5. Track & Trace
  • 6. On Line Accounts reports
  • 7. Origin Services
    • Suppliers purchase-order management with on-line report facilities.
    • Complete logistical support for inventory control, consolidation and shipment to end-user.
    • Providing origin services via respected suppliers and shipping lines.
  • 8. Consolidation Standard Operation Procedure ---- Cargo Flow Chart SHIPPER 1 SEND CARGOS TO AGENTS WAREHOUSE OR AGENT TO PICK UP CARGO SHIPPER 2 SEND CARGOS TO AGENTS WAREHOUSE OR AGENT TO PICK UP CARGO SHIPPER 3 SEND CARGOS TO AGENTS WAREHOUSE OR AGENT TO PICK UP CARGOS CARGOS ARE STORED IN AGENTS CFS TO BE SHIPPED OUT TO CNEE BY FCL AGENT TO PICK CARGOS PER P/O NO. AND LOAD CONTAINER CONTAINER TRANSFERRED TO CY BY AGENT IN SHA AFTER CUSTOMS CLEARANCE CONTAINER ON BOARD AND SHIPPED TO DEST. CONTAINER DELIVERED TO CNEE OR TO DISTRIBUTION CENTRE BY AGENT OVERSEAS ACM ACM ACM ACM
  • 9. Mediator
    • Liaising with lines and suppliers to provide adequate space and equipment.
    • Keep our customers informed on any changes to schedules.
    • Generate the necessary customs/shipping documents.
    • Pre-advise shipping details.
    • Liaise with customs broker and facilitate pre-alerts and shipping Documents.
    • Languages spoken in our offices are, Spanish, Greek, Mandarin, Italian, Portuguese, Cantonese and French.
  • 10. Destination
    • Customs reporting prior to vessel arrival.
    • Shipping line clearance and payment of freight and local charges prior to vessel arrival.
    • Customs and Quarantine clearances prior to cargo availability.
    • Local transport services for FCL, LCL, and air freight consignments.
    • Dedicated members of staff at Ambassador.
  • 11. Strengths
    • The foundation of our company is International Freight Forwarding.
    • Worldwide transportation specialists through WCA covering 986 member offices in 157 countries.
    • Established identity with ocean and air freight carriers.
    • Stability in service and staff levels.
    • Industry accreditations to IATA, FIATA & AFIF.
    • Independently 100% Australian owned.
    • Excellent service performance levels that can be verified.
    • Flexibility in IT systems to allow direct customer access.
    • Commitment to be cost efficient without compromising service standards.
    • On-line cargo management at www.acm.com.au
  • 12. World Wide Coverage
  • 13. Ambassador has created savings for Customers Results Deliver Relationship Expertise
  • 14. On 100% Service Commitment to Ambassador We project savings in the following areas Freight Charges (payable in US$) National Support from sister company AFL International General rate increase at reduced rate Consolidation services on LCL orders Handling Fee B E C D A
  • 15. Reasons for Ambassador International
    • Dedicated staff with working knowledge on our customers requirements.
    • On-line purchase order tracking/management.
    • Privately owned and completely flexible.
    • Immediate response and solutions.
    • Clean service history.
    • Worldwide coverage delivering great service every time.
    • Able to deliver services at times where competitors can NOT.
    • Complete logistics service capability to suit specific need.
  • 16. Reasons
    • The people that own the business service your business.
    • Space protection for Peak Season.
    • No compromise on service levels.
    • Local container storage and transportation facility.
    • Customs brokerage.
    • Australia Wide coverage through our sister company AFL International in Sydney, Melbourne, Adelaide, Brisbane and Perth.
    • We care and therefore listen and react.
    “ We ARE able to think and operate outside the square”
  • 17. Global Transport Solutions Thank You ! Visit us online at www.acm.com.au