3. Improved Service
Better performance
Reduced cost
Stronger controls
More information
4. MAIN REASONS FOR SYSTEMS
REQUEST
1. Improved Service to customers
2. Better Performance,
3. More Information
4. Stronger Control And
5. Reduced Cost
5.
6.
7.
8.
9.
10. Every business decisions, the
company makes is affected by
internal and external factors
and IT systems project are no
exceptions.
11.
12. Top management executives Software and hardware vendors
Users request technology
suppliers
customers
Information
Technology
Department
Existing system competitors
government The economy
13. 3.EXISTING SYSTEMS
ERRORS OR PROBLEMS IN EXISTING
SYSTEMS CAN TRIGGER REQUESTS FOR SYSTEMS
PROJECTS. SYSTEM ERRORS MUST BE
CORRECTED, BUT ANALYSTS OFTEN SPEND TOO
MUCH TIME REACTING TO DAY-TO-DAY
PROBLEMS WITHOUT LOOKING AT UNDERLYING
CAUSES.
14. 4. INFORMATION TECHNOLOGY DEPARTMENT
MANY SYSTEMS PROJECT REQUESTS
COME FROM THE IT DEPARTMENT. IT STAFF
MEMBERS OFTEN MAKE RECOMMENDATIONS
BASED ON THEIR KNOWLEDGE OF BUSINESS
OPERATIONS AND TECHNOLOGY TRENDS.
15. 5.THE ECONOMY
ECONOMIC ACTIVITY HAS A POWEFUL
INFLUENCE ON CORPORATE INFORMATION
MANAGEMENT. IN THE PERIOD OF ECONOMIC
EXPANSION, FIRMS NEED TO BE READY WITH
SCALABLE SYSTEMS THAT CAN HANDLE
ADDITIONAL VOLUME AND GROWTH.
16. 6.TECHNOLOGY
CHANGING TECHNLOGY IS A BASIC
FORCE IN BUSINESS AND SOCIETY IN
GENERAL.
17. 7.GOVERNMENT
FEDERAL, STATE AND LOCAL
GOVERNMENT REGULATIONS
AFFECT THE DESIGN OF CORPORATE
INFO. SYSTEMS.
18. 8.SOFTWARE AND HARDWARE VENDORS
MOST COMPANIES HAVE A MIX OF
SOFTWARE AND HARDWARE THAT MUST
WORK TOGETHER TO SUPPORT
INFORMATION SYSTEMS REQUIREMENTS.
19. 9.COMPETITORS
COMPETITION DRIVES MANY
INFORMATION SYSTEMS DECISIONS.
20. 10.CUSTOMERS
CUSTOMERS SERVICE IS VITALLY
IMPORTANT, AND INFORMATION SYSTEMS
THAT INTERACTS WITH CUSTOMERS
RECEIVE TOP PRIORITY WITH MOST FIRMS.
21. 11.SUPPLIERS
WITH THE GROWTH OF
ELECTRONIC DATA INTERCHANGE ( EDI ),
RLATIONSHIP WITH SUPPLIERS ARE
IMPORTANT.
22. SYSTEMS REQUEST FORMS
MANY ORGANIZATIONS USE A SPECIAL
FORMS FOR SYSTEMS REQUESTS, A PROPERLY
DESIGNED FORM STREAMLINES THE PROCESS
AND ENSURES CONSISTENCY .THE FORM MUST
BE EASY TO UNDERSTAND AND INCLUDE CLEAR
INSTRUCTIONS.IT SHOULD INCLUDE ENOUGH
SPACE FOR ALL REQUIRED INFORMATIONAND
SHOULD INDICATE WHAT SUPPORTING
DOCUMENTS ARE NEEDED.
23.
24. EVALUATION OF SYSTEMS
REQUEST
THE OBJECTIVE IS TO USE THE
COMBINED JUDGEMENT AND
EXPERIENCE OF SEVERAL MANAGERS
TO EVALUATE SYSTEMS PROJECTS
