How flinc works - best practices after 5 years of Company Building
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This is the summary of my best practices that I learned in the last years building up flinc. I gave this talk several times at SMEs and startups. If you want me to come to your company, please let me know, I'd love to share my knowledge!
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How flinc works - best practices after 5 years of Company Building
- 1. @flinc, @m_ic How flinc works Best practices after 5 years of Company Building
- 2. @flinc, @m_ic About Michael Entrepreneur // Company Builder // Making people happy // Product Manager // Coder by heart Keynote speaker // TEDx, IAA, MWC, FuckUp Night, Rulebreaker Society, 2bAhead ThinkTank // Named “Top 100 internet personalities in Germany” by Wirtschaftswoche // Mentor Traveller // Social Activist // <3 Africa // My NGO: ImpactWeek.net // Adventurer
- 4. @flinc, @m_ic Why we exist (our vision)
- 5. @flinc, @m_ic – Vision flinc-Team “flinc is established as new means of transportation”
- 6. @flinc, @m_ic – Mission / Core purpose flinc-Team “We create mobility through existing resources”
- 7. @flinc, @m_ic
- 8. @flinc, @m_ic
- 9. When you’re good in communicating your vision, people will follow you with passion. Passionate people are more motivated. More motivation means more happiness. Happy people achieve more!
- 10. @flinc, @m_ic How we hire
- 11. @flinc, @m_ic How we hire - Wrong hiring is the top 1 opportunity to fuck up your company! - A people hire A people, B people hire C people.. - Team hires team, managers only recommend. - Smaller world class teams are better than large teams.
- 12. @flinc, @m_ic How we work (Culture)
- 13. MktgProduct Bizdev Core Purpose Vision Company OKRs Team OKRs Team OKRs Team OKRs Our Core Values & Principles
- 14. @flinc, @m_ic Weekly status meeting
- 15. @flinc, @m_ic How we work - Tue & Fri: Homeoffice - Wed: Alignment meetings / work in 2 week rhythm - Kanban (we let Scrum go after 5 years). - Work where, when, and with what you want (only performance counts)
- 16. @flinc, @m_ic Core metrics are always visible in the office
- 18. Work expo shows the work we’ve done the last quarter to reach our goals
- 19. @flinc, @m_ic After the quarter the results get framed into picture frames.
- 20. @flinc, @m_ic Internal Hackathons and Offsites.
- 21. @flinc, @m_ic Public talks for knowledge sharing.
- 22. @flinc, @m_ic Company Retrospective every 4 weeks.
- 23. @flinc, @m_ic “4 Uhr Bier” :)
- 24. Core value 1: Live family
- 25. Core value 2: Be adventurous
- 26. Core value 3: Be excellent
- 27. Core value 4: Learn from failure
- 28. Core value 5: Make others successful
- 29. @flinc, @m_ic These 5 values are the basis of our company culture. They give us boundaries and make clear which behaviour is appreciated and what gets criticised. They show us what is right and what is wrong.
- 30. @flinc, @m_ic How we set goals
- 31. MktgProduct Bizdev Core Purpose Vision Company OKRs Team OKRs Team OKRs Team OKRs Our Core Values & Principles We had a gap between our 10 year goal (vision) and two week goals. That’s why we needed an additional layer: OKRs (Objective and Key Results)
- 32. @flinc, @m_ic How we set goals - Quarterly! Cascaded: company - team - personal. - 100% transparent. - Inspiring and ambitious objectives - Failure welcome! (as long as we learn from mistakes). - Not coupled to bonuses!! - Part of our weekly meetings. - Quarterly 1on1s.
- 33. @flinc, @m_ic How we make decisions
- 34. @flinc, @m_ic How we make decisions - Everything is urgent. But what is important? - Common truth: Customer happiness is key. - Identify core problems (e.g. through customer experience mapping). - Only work on the biggest problems and the biggest opportunities.
- 35. @flinc, @m_ic Customer experience map
- 37. @flinc, @m_ic Final customer experience map with core problems
- 38. @flinc, @m_ic How we fire
- 39. @flinc, @m_ic How we fire “Which of my people, if they told me they were leaving for a similar job at a peer company, would I fight hard to keep at flinc?” Managers, if an employee is not on your list, give him better feedback (don’t fire him)!
- 41. @flinc, @m_ic How I told you it is How it really is The perfect world is not realistic. Actually we don’t want it, as it means we are standing still. We need conflicts, as long as they make us better and are constructive. This is up to you!
- 42. @flinc, @m_ic Shit Detector Problem Solver “The coffee tastes awful!” “The coffee tastes awful - I already ordered some new beans. Let me know what you think.
- 43. @flinc, @m_ic Key Takeaways - Problems and conflicts are normal, they will never end. - Keep asking “how can we become better?” - Take ownership and solve problems! - —> become a learning organisation
- 44. Questions? Ideas? Need more inspiration? Contact me: Michael Hübl michael.huebl@flincteam.org Twitter: @m_ic, @flinc
- 45. flincCulture Value Workshops Lunch Talks & Hackathons Customer Experience Mapping Emotions Map OKR & KPI Dashboards Kudos Cards & Work Expo Standup Meetings & Retrospectives & regular 1on1’s
- 46. @flinc, @m_ic Six books that inspired me (personal & professional) - The obstacle is the way (Ryan Holiday) - A guide to the good life (William B. Irivine) - How to win friends and influence people (Dale Carnegie) - Making it right: Product Management for a startup world (Rian van der Merwe) - Managing for Happiness (Jurgen Apello) - Badass: Making users awesome (Kathy Sierra)
- 47. @flinc, @m_ic View this presentation online at: http://www.slideshare.net/michaelhuebl/how-flinc-works-best- practices-after-5-years-of-company-building