The fear caused by global terrorism has made many organisations more closely examine their Disaster Recovery and Business Continuity plans. Of course factors far more ordinary than terrorism can cause major disruption to an organisations’ ability to operate (e.g. theft, fire, flood, fraud, etc.). Although many organisations have contingency plans in place, many more have given little consideration to this possibility. Those that have made some provision may have done so without undertaking a full risk assessment and this could result in their plans being ineffective in the case they need to implement them. A key function within any business these days is the IT systems and it is important that any continuity plan considers this area of activity. To assist organisations to better understand what steps they can take to plan for, and mitigate the impact of, issues which may effect their organisation’s IT and eBusiness systems we have invited a number of expert speakers to present at this event. The seminar will include: • An introduction to Disaster Recovery and Continuity Planning. An overview of what is meant by the terminology as it applies to business in general before focusing on IT and eBusiness related issues. • Identifying the risk and developing a plan Practical guidance and examples on how you can identify the potential risk to the IT systems within your businesses. This review will also explain what steps you can take to minimise this risk potential impact caused by any failure or disruption to the systems. • Server Clustering, Consolidation and Mirroring A brief introduction to this technology which can be implemented as part of a plan to prevent disruption of service. • Exhibition To supplement the speakers at this event we have also invited a number of exhibitors who have product offering which could form part of a continuity plan. These include, amongst others: offsite storage & data backup providers, consultancy services, technical solution providers and anti-virus software specialist.

1. Business Continuity Management Peter Case-Upton School of Business Information [email_address]

2. Background to BCM Risk Analysis The BCM Process Business Continuity Management The Plan

7. The Manchester Bomb 1000 kg Lorry bomb 200 people injured

9. Disaster Recovery Supply Chain Management Quality Management Heath and Safety Knowledge Management IT & Security Emergency Management Business Continuity Management A Wide Ranging Subject Area Risk Management Crisis Management and PR Facilities Management

10. Business Continuity Life Cycle Understand the Business Develop and Implement a BCM Response Develop Business Continuity Strategies Build and Embed a BCM Culture Exercise, Maintenance and Audit Programme Management 1 5 2 3 4 6 BCM

11. The Major Events in BCM Risk Analysis Review and Business Impact Analysis Disaster Management Fallback Provision Recovery Management Salvage Provision Test the plan

13. Typical Company Structure

14. Typical Company Structure Steering Group

15. Typical Company Structure Working Group 2

17. Risk The Zaphod Beeblebrox Approach “ Zaphod put on the glasses. They were a double pair of Joo Janta 200 Superchromatic Peril-Sensitive Sunglasses , which had been specifically designed to help people develop a relaxed attitude to danger. At the first hint of trouble they turn totally black and thus prevent you from seeing anything that might harm you” From Adams ‘The Restaurant at the end of the universe’

19. High, Medium and Low Risk Items Consequence Likelihood

25. Background to BCM Risk Analysis The BCM Process Business Continuity Management Summary