Merit Event - Closing the Back Door in Your Systems


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Loss of critical documents and data, via the back-door, is the the biggest threat to many organisations today, big and small, yet has been almost entirley neglected until now".

Barry James, the UK’s leading expert in the emerging field of mobile applications and endpoint security, will explore the emerging threat and explain the remedies available.

Published in: Economy & Finance, Technology
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Merit Event - Closing the Back Door in Your Systems

  1. 1.
  2. 2. MERIT Congratulations!
  3. 3. Closing the back door Quote "The History of every major Galactic Civilization tends to pass through three distinct and recognizable phases, those of Survival , Inquiry and Sophistication , otherwise known as the How , Why and Where phases. "For instance, the first phase is characterized by the question How can we eat? the second by the question Why do we eat? and the third by the question Where shall we have lunch? .” Douglas Adams
  4. 4. Closing the back door Introduction <ul><li>What door? Why we need to act? </li></ul><ul><li>The nature of the threat - How bad is it? </li></ul><ul><li>Who’s vulnerable? </li></ul><ul><li>When will it become a practical problem? </li></ul><ul><li>How can it be addressed? </li></ul><ul><li>The five point action plan </li></ul><ul><li>Where can we get help? </li></ul><ul><li>Where can we have lunch? </li></ul>
  5. 5. The Threat! <ul><li>Tiny outside… </li></ul><ul><li>Massive capacity inside. </li></ul><ul><li>Very Fast </li></ul><ul><li>Easy to conceal, Unobtrusive… </li></ul><ul><li>A watch or mobile phone </li></ul><ul><li>Practically impossible to exclude </li></ul><ul><li>Can you frisk staff and visitors? </li></ul>Samsung SGH-i310 8 Gigabyte phone featuring an 8 gigabyte hard disc.
  6. 6. The Threat!
  7. 7. The Threat! Price £69.99 incVAT
  8. 8. The nature of the threat – Who says…
  9. 9. The nature of the threat The DTI Security Breaches Report 2006 <ul><li>Published 24 th April 2006 </li></ul><ul><li>Tracks the use and abuse of data </li></ul><ul><li>Identifies current and growing trends & threats </li></ul><ul><li>Firewalls and anti-virus </li></ul><ul><li>Large enterprises better protected than smaller firms </li></ul><ul><li>Impact of incidents much larger on smaller firms </li></ul>
  10. 10. The nature of the threat The DTI Security Breaches Report 2006 <ul><li>Removable memory devices - Identified as the top emerging threat </li></ul><ul><li>iPods, MP3 Players, Memory sticks, Watches and even mobile phones – up to 60Gb. </li></ul><ul><li>Fast </li></ul><ul><li>Massive capacity - Gigabytes </li></ul>
  11. 11. The Threat!
  12. 12. The nature of the threat The DTI Security Breaches Report 2006 Found that… “such devices are being used in 84 per cent of companies and, on average, a third of employees are using them in the office”. 90% of those surveyed said they were aware of the potential danger that removable media presents, and a third of organisations admitted that removable media is being used without authorisation.
  13. 13. The nature of the threat The DTI Security Breaches Report 2006 &quot;With removable media plummeting in price, soaring memory capacity and more people using them at work, companies need to be aware of how easy it is for staff to use them, lose them or take competitive information away on them, all in the palm of their hands,&quot; &quot;If lost or stolen, vast amounts of valuable information could seriously expose a company to extortion, digital identity fraud, or damage to their reputation, integrity and brand.&quot;
  14. 14. The nature of the threat The DTI Security Breaches Report 2006 <ul><li>Mass data theft </li></ul><ul><li>Malware and hacker tools </li></ul><ul><li>Loss of the devices </li></ul><ul><li>Insiders as well as outsiders </li></ul><ul><li>Departing and disgruntled employees </li></ul><ul><li>Coercion – some ‘mafia style’ activity </li></ul>
  15. 15. The nature of the threat Quotes ‘ Opportunity makes the thief. If you give them the opportunity to access systems that they shouldn’t, then things can go wrong ’ ‘ There seems to be a fixation on threats from the internet and external hackers but for the criminals, going the insider route is easier and there can be much more financial benefit for them’ ‘ In addition, organised crime gangs have been blackmailing people inside companies to obtain information ‘
  16. 16. The nature of the threat Gartner Research &quot;Organisations are increasingly putting themselves at risk by allowing the unauthorized and uncontrolled use of portable storage devices&quot;. “These are ideal for anyone intending to steal sensitive and valuable data… The impact of this goes beyond the commercial value of the data.”
  17. 17. How Bad Is the Threat? A demonstration
  18. 18. How Bad Is the Threat?
  19. 19. Who’s Vulnerable <ul><li>If you have an unprotected PC – you are! </li></ul><ul><li>If it’s happening why don’t I hear about it? </li></ul><ul><li>Why wants to admit that their security was breached? </li></ul>
  20. 20. Who’s Vulnerable “ In a recent survey 70% of employees admitted taking information from work to which they were not entitled. As Computer Weekly has commented “ anyone planning to leave will remove most of the information they want well in advance .”
  21. 21. What’s at risk The Crown Jewels… <ul><li>Customer Lists (and CRM) </li></ul><ul><li>Contracts and Proposals </li></ul><ul><li>Correspondence </li></ul><ul><li>Prospects </li></ul><ul><li>Address books </li></ul><ul><li>Price Lists </li></ul><ul><li>Sales Invoices </li></ul><ul><li>Staff Records. </li></ul>
  22. 22. What’s at risk <ul><li>Organisations that suffer massive data loss. </li></ul><ul><li>80% are out of business within 3 Years </li></ul><ul><li>30% are out of business within the year. </li></ul>
  23. 23. What’s at risk Portable Hacking Tools <ul><li>Powerful hacking tools are starting to appear on the Internet which work from a small flashdrive, freely available: </li></ul><ul><li>Showtraf - a tool that monitors network traffic on a network and displays. </li></ul><ul><li>'John-the-Ripper' (a password cracker) </li></ul><ul><li>Netpass - a utility used to ‘recover’ network passwords </li></ul><ul><li>Nemesis (Network intrusion tool). </li></ul><ul><li>… </li></ul>
  24. 24. When will it become a practical problem? <ul><li>Now. </li></ul><ul><li>If your data had left the building would you even know ? </li></ul><ul><li>Has it already happened? </li></ul><ul><li>After the event is too late. </li></ul><ul><li>The DTI have raised the flag. </li></ul><ul><li>The possibility is ‘out there’. </li></ul><ul><li>Employee’s leaving – it happens before you know it. </li></ul>
  25. 25. Closing the back door Quote “ A learning experience is one of those things that says, 'You know that thing you just did? Don't do that.' ” Douglas Adams “ Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so.” Douglas Adams
  26. 26. Who’s Vulnerable In the press… BBC 29April Digital cameras, MP3 players and handheld computers could be the tools that disgruntled UK employees use to sabotage computer systems or steal vital data, warn security experts. The removable memory cards inside the devices could be used to bring in software that looks for vulnerabilities on a company's internal network. The innocent-looking devices could also be used to smuggle out confidential or sensitive information. The dangers disgruntled employees posed was highlighted by a survey showing that almost half of the most serious security incidents businesses suffered last year were caused by company workers.
  27. 27. In the press… Inside job Computing Magazine 14 April While companies guard against external hacks, it is easy to overlook threats closer to home Last year, more than a dozen employees who had worked for Citibank’s Indian call centre partner Mphasis were arrested for allegedly stealing $350,000 (£199,842) from the bank’s American customers . … Similar threats can occur inside many organisations, warns Floris Van Den Dool, head of consultant Accenture’s European security practice. ‘ There seems to be a fixation on threats from the internet and external hackers but for the criminals , going the insider route is easier and there can be much more financial benefit for them,’ he says… The UK’s former National Hi-Tech Crime Unit produced similar research that suggests 38% of financial fraud results from internal security breaches and collusion . ‘Accessing unsecure business applications from within the organisation is much easier than hacking through the corporate firewall and the potential for fraud is far greater, according to Van Den Dool. But according to a recent survey by the Department of Trade and Industry (DTI), 99%of UK companies are failing to implement all the safeguards available to them to help prevent internal security breaches.
  28. 28. Who’s Vulnerable In the press…   insiders infiltrating firms, U.K. cops warn April 25, 2006, / CNET Employees are still one of the greatest threats to corporate security, as &quot;new-age&quot; mafia gangs infiltrate companies, the U.K.'s crime-fighting agency has said. Speaking on Tuesday Tony Neate, e-crime liaison for the Serious Organised Crime Agency (SOCA), said insider &quot;plants&quot; are causing significant damage to companies. &quot; We have fraud and ID theft, but one of the big threats still comes from the trusted insiders . That is, people inside the company who are attacking the systems,&quot; he said. &quot;(Organized crime) has changed. You still have traditional organized crime, but now they have learned to compromise employees and contractors. (They are) new-age, maybe have computer degrees and are enterprising themselves. They have a wide circle of associates and new structures,&quot; he added.  
  29. 29. Who’s Vulnerable In the press… Beware the enemy within News, Data Theft Almost half the security experts who attended the recent E-Crime Congress in London agreed that internal users were the greatest risk to their IT security. Only 11% of respondents thought that external hackers were more dangerous, while 44% rated external and internal threats equally. The survey also established that only eight percent of respondents felt the “average” company takes a proactive approach to security - with over half (59%) reporting that companies were only reactive.
  30. 30. In the press… A Spy Downloads on China … He claims to have downloaded some of these documents from his police computer into his MP3 player and given a sample of them to Australian immigration officials as proof of his claims. The Sydney Mercury Herald .
  31. 31. In the press… <ul><li>Some other stories related to data theft in the news </li></ul><ul><li>Workplace data theft runs rampant - BBC On-Line </li></ul><ul><li>Suspect in SJ Medical Data Theft to be in Court - CBS </li></ul><ul><li>Laptop Security - Full Disclosure </li></ul><ul><li>iPods Open Backdoor for Data Theft - VUnet </li></ul><ul><li>Healthcare Security Incidents: Summary Incidents list on - SecurityFocus </li></ul><ul><li>50 million identities stolen in US - Washington Post </li></ul><ul><li>Ford discloses employee data theft - UPI </li></ul><ul><li>Data breaches worst ever last year - Seattle Times </li></ul><ul><li>Portable storage devices: the curse of convenience - InfoWorld </li></ul><ul><li>Data Theft grew 650% over past three years - US Department of the Interior </li></ul><ul><li>Wave of Data Theft Causes Corporations to Consider Network Risks - Aon Focus </li></ul><ul><li>Time to Get Physical (Physical Security and Data Theft) - Redmond Magazine </li></ul><ul><li>Sacked Staff Turn to Sabotage - InfoSec News </li></ul><ul><li>… </li></ul>
  32. 32. How Can it Be Addressed? The easy way and the hard way <ul><li>Public hangings and floggings? </li></ul><ul><li>Close the ports? </li></ul><ul><li>Physical security? </li></ul><ul><li>Frisk the staff? </li></ul><ul><li>Rely on the tekkies? </li></ul><ul><li>Sysadmin solutions? </li></ul><ul><li>Prevention is better than cure! </li></ul>
  33. 33. How Can it Be Addressed? The easy way and the hard way <ul><li>Consult, train, confer, support your staff… </li></ul><ul><li>Inform staff – develop your AUP collaboratively. </li></ul><ul><li>Supportive technology: prevent abuse – not merely report it. </li></ul><ul><li>Police the use of devices. </li></ul><ul><li>Police the use of content. </li></ul><ul><li>Audit trail. </li></ul><ul><li>Fit and Forget – on a day to day basis </li></ul><ul><li>Prevention is better than cure! </li></ul>
  34. 34. Five Point Action Plan 1. Be aware of the threats & plan an appropriate and proportionate response. 2. Consider threats from insider as well as outside. 3. Ensure you have an appropriate AUP (acceptable use policy) in place and that all staff are aware of it and agree it. 4. Adopt supportive technology to monitor and control use of devices and data… 5. Conduct a security risk assessment - Ensure that this, and your AUP, also covers the use of removable devices - as well as Internet and Email use etc. … (and don’t panic!)
  35. 35. Where can we get help? Links and Resources <ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul>
  36. 36. An Announcement Gatekeeper AntiTheft for Small businesses .
  37. 37. Closing the back door Quote &quot; There is a feeling which persists in England that making a sandwich interesting, attractive, or in any way pleasant to eat is something sinful that only foreigners do.” Douglas Adams
  38. 38. Closing the back door Thank you Please visit the demo during lunch…