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Where talent meets opportunity.


Conquering the resume tsunami
Three views of the recruitment journey
• SME Hiring Manager
• Job Seeker
• Corporate Hiring Manager
WARNING!
The following journeys are long, frustrating, extremely time
consuming and may lead to nausea if precautions not taken…




         To bypass please go to: www.talentbox.me
#1 - SME Hiring Manager Journey
                                           I create a brief, I need to
                                                notify HR (more                                                         We advertise the
                                               meetings & email!)                                                       job (I prefer seek
         I need to fill this                                                         Finally we agree on                and our website)                         I check on a weekly basis
           job/ role soon                                                             the brief and the                                                              if applications have
                                                                                        ad is created                                                               come in (inbox, seek)
                                                        2
                                                                                                                                     4
                     1
                                    Someone will                                              3                                                                                 5
                                    schedule the                    If I have time I send                                                        I print CVs and pile
                                 interviews – but it                the no an email, the             I go through them – I use a                them on my desk. I’ll
I interview the first                                                                                   Yes, No, Maybe filter -                 review them one day
                                never works out first                Yes and Maybe I’ll
candidate (round 1)                                                                                  someone else will also look
                                        time                       organise an interview


                                             9                                                                                                             6
          10                                                                   8                                 7
                                           I go through my notes and
                                                                                            I will ring the                        I organise the next
                                           decide who to bring in for                                                                                                   I interview final 2
    I do the same thing for                                                                 unsuccessful                                interview
                                          the next round - Often with                                                                                                       candidates
      4 people (interview)                                                                    candidates                           (more scheduling)
                                              someone else’s view
        with a colleague

                         11                      12                                                                                        14
                                                                                            13                                                                                        15

         I breathe a sigh of                                                                                               I call the
         relief... Until next                    We organise a start                                                                                        I make a decision
                                                                                                                          unsuccessful
                time!                                  date                             I ring the successful                                                on who to select
                                                                                                                           candidate
                                                                                              candidate

            20                                                                                                             17
                                                      19
                                                                                                                                                                           16
                                                                                              18
#2 - Job Seeker Journey
                                                 I take a look on “seek” and “my
                                               career” and the other usual places                            I see jobs and apply
       I need a new job or                     including target company websites                                – it’s so easy to                                 Sometimes I hear back,
              role.
                                                                                                                 submit my CV                                       sometimes I don’t

                                                                   2
                   1                                                                                                3                                                            4
                                        I get a call that I am
I am organised to go in                   successful for an                                I try to stand out by                            I see a job I really like
for an interview to the                       interview                                    making my CV a little
       company                                                                                    different


                                                      7                                                                                                   5
                                                                                                       6
         8

                                                            I walk away not sure how I                              I get a call saying I                               I have to go in for
       I go for the first
                                                              went. It appeared a little                                 am or not                                      another interview
    interview – its with 2
                                                                       informal                                          successful
            people

                       9                                            10                                                      11                                                         12

                                                                 I get a call saying I                                                                I get interviewed by 2
                 I get told I got the                                                                         I walk away feeling
                                                                      am or not                                                                      people (1 new person).
                         job!!                                                                                quite good. How
                                                                      successful                                                                      They ask some of the
                                                                                                              will they rate me?                          same questions

                       16                                              15                                          14                                                       13
#3 - Corporate Hiring Manager Journey
                                           I create a brief, I need to
                                                notify HR (more                                                           We advertise the
                                               meetings & email!)                                                        job (I prefer “seek”
         I need to fill this                                                                                              and our website)                        I check on a weekly basis
           job/ role soon                                                      Finally we agree on the brief
                                                                                and the ad is created – it is                                                          in Taleo for the
                                                                                so easy from Taleo & Page                                                                applications
                                                         2                       Up to create a “seek” ad
                                                                                                                                     4
                     1
                                                                                              3                                                                                  5
                                  I work with HR to
I interview the first                                                                                                                             I print CVs and pile
                                     schedule the                 I use Taleo to track the           I go through them – I use a
candidate (round 1)                                                                                                                              them on my desk. I’ll
                                interviews & record it            applicants and manage                 Yes, No, Maybe filter -
& use the company                                                                                                                                review them one day
                                    in the system                 each step for each job             someone else will also look
objective questions)


                                             9                                                                                                              6
          10                                                                   8                                   7
                                            I go through my notes and
                                                                                                                                   I organise the next
                                            decide who to bring in for                                                                                                   I interview final 2
    I do the same thing for                                                             I will ring the unsuccessful                    interview
                                           the next round - Often with                                                                                                       candidates
      4 people (interview)                                                                candidates - This will be                (more scheduling)
                                               someone else’s view
        with a colleague                                                                   tracked in our system

                         11                      12                                                                                        14
                                                                                             13                                                                                        15

         I breathe a sigh of                                                                                           I call the unsuccessful
         relief... Until next                    We organise a start                                                                                         I make a decision
                                                                                     I ring the successful              candidate – HR often
                time!                                  date                                                                                                   on who to select
                                                                                    candidate – again it is                      helps
                                                                                   recorded in our system

            20                                                                                                               17
                                                      19
                                                                                                                                                                            16
                                                                                              18
The resume tension point …
            “We get blanket CV’s
          coming in from overseas
           – its so hard to tell on a
                   CV alone”




                                                 I check on a weekly basis if                  I print CVs and pile them on
We advertise the job (I prefer
                                                  applications have come in                      my desk. I will go through
 “seek” and our website)
                                                         (inbox, seek)                                 them one day




                                        “The point when I know I have to go and review
                                                        applications.

                                   I dread the number of applications, the time it takes and
                                         how hard it is to review based on CV’s alone.”
An administrative nightmare!




              58%
   HR professionals spend 58 percent of their time on administration




                                          After the Transformation: Achieving Strategic
                                                   HR, ADP Research Institute
Swamped by the resume tsunami




“If a business doesn’t have tools to filter the incoming
applicants, they are going to find themselves short changed,
drowning in an endless volume of resumes. Quality candidates
will get overlooked in the resume tide, or get snatched up by
competitors equipped with tools to quickly find, interview and
hire the people they need.”
                                                  Shafiq Lokhandwala, CEO of NuView Systems,
                                                  “Preparing for a Resume Tsunami”
Finding in 2001 vs Filtering in 2013
“It used to be that finding the right talent was the biggest challenge a
recruiter had, and in a way it still is. The difference is that 10 years ago the
problem was marketing a position to get the attention of potential candidates
— now it’s filtering the flood of resumes. One position posted on a website or
job board can bring in thousands of applicants, and most of these candidates
aren’t qualified or aren’t a fit for the culture of the hiring organization.”


Robert Mattson, Director of Talent Management Marketing, ADP, June 15, 2012
E-Recruitment creates order out of chaos
E-Recruitment is the process of using electronic resources, in particular the
internet, to facilitate the recruitment process. E-Recruitment has
demonstrated the potential to radically improve and transform the
recruitment process to make it more effective and efficient for both the
employer and the candidate. Results such as those outlined below are
typical:

“… savings of around 44 percent on recruitment costs have been identified.
There is now less reliance on recruitment consultants and search agents. The
average time to fill vacancies has fallen from 70 to 37 days. The cost per hire
has dropped.”
Sharon Pande, (2011) "E-recruitment creates order out of chaos at SAT Telecom: System cuts costs and improves
efficiency", Human Resource Management International Digest, Vol. 19 Iss: 3, pp.21 - 23
Video emerging as a “must have” tool in
the E-Recruitment process
Video interview platforms are transforming the recruitment process and
delivering:

          1.                         2.                          3.
   Shortened time to         Better matching of         Access to a bigger
         hire                 candidates to job         pool of candidates
                             requirements and          (fewer geographical
                              employer culture             constraints)


            4.                        5.                        6.
   Reduced travel and             Improved             A great experience
   administrative costs       transparency and            for both the
                                  regulatory           candidate and the
                                 compliance                 recruiter
Video is defining “Best-in-Class”


        “Companies utilizing video enabled talent
      acquisition practices are nearly twice as likely
                 to become Best-in-Class.”



                  “52% of Best-in-Class performers are now
                   conducting interviews via video-enabled
                                applications.”




                        Mollie Lombardi, Ted Bodenrader, (2011) “Straight to Video – Talent Acquisition
                        Strategies Innovate the Casting Call”, Aberdeen Group
Video delivers on key performance metrics

                                      60%
                                                   54%
  Percentage of respondents – n=506




                                      50%                                        46%
                                                            43%                                                   44%
                                      40%                                                  35%
                                                                                                                           30%
                                      30%

                                      20%

                                      10%

                                      0%
                                            Organizational KPI's or MBO's New hires meeting time to        New hires highly engaged
                                                      achieved               productivity goals
                                                                     Using Video       Not Using Video

                                                                  Mollie Lombardi, Ted Bodenrader, (2011) “Straight to Video – Talent Acquisition
                                                                  Strategies Innovate the Casting Call”, Aberdeen Group
And delivers real cost savings




                42%
 reduction in travel time within a year of implementing video collaboration




                                           Russ Banham, “Smile you’re on camera – Assessing
                                           candidates by video”, HRO Today, March 2011
Learn more about how video-based E-Recruitment
   can transform your recruitment process and
   become a source of competitive advantage.

        www.talentbox.me

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TalentBox - Conquering the Resume Tsunami

  • 1. Where talent meets opportunity. Conquering the resume tsunami
  • 2. Three views of the recruitment journey • SME Hiring Manager • Job Seeker • Corporate Hiring Manager
  • 3. WARNING! The following journeys are long, frustrating, extremely time consuming and may lead to nausea if precautions not taken… To bypass please go to: www.talentbox.me
  • 4. #1 - SME Hiring Manager Journey I create a brief, I need to notify HR (more We advertise the meetings & email!) job (I prefer seek I need to fill this Finally we agree on and our website) I check on a weekly basis job/ role soon the brief and the if applications have ad is created come in (inbox, seek) 2 4 1 Someone will 3 5 schedule the If I have time I send I print CVs and pile interviews – but it the no an email, the I go through them – I use a them on my desk. I’ll I interview the first Yes, No, Maybe filter - review them one day never works out first Yes and Maybe I’ll candidate (round 1) someone else will also look time organise an interview 9 6 10 8 7 I go through my notes and I will ring the I organise the next decide who to bring in for I interview final 2 I do the same thing for unsuccessful interview the next round - Often with candidates 4 people (interview) candidates (more scheduling) someone else’s view with a colleague 11 12 14 13 15 I breathe a sigh of I call the relief... Until next We organise a start I make a decision unsuccessful time! date I ring the successful on who to select candidate candidate 20 17 19 16 18
  • 5. #2 - Job Seeker Journey I take a look on “seek” and “my career” and the other usual places I see jobs and apply I need a new job or including target company websites – it’s so easy to Sometimes I hear back, role. submit my CV sometimes I don’t 2 1 3 4 I get a call that I am I am organised to go in successful for an I try to stand out by I see a job I really like for an interview to the interview making my CV a little company different 7 5 6 8 I walk away not sure how I I get a call saying I I have to go in for I go for the first went. It appeared a little am or not another interview interview – its with 2 informal successful people 9 10 11 12 I get a call saying I I get interviewed by 2 I get told I got the I walk away feeling am or not people (1 new person). job!! quite good. How successful They ask some of the will they rate me? same questions 16 15 14 13
  • 6. #3 - Corporate Hiring Manager Journey I create a brief, I need to notify HR (more We advertise the meetings & email!) job (I prefer “seek” I need to fill this and our website) I check on a weekly basis job/ role soon Finally we agree on the brief and the ad is created – it is in Taleo for the so easy from Taleo & Page applications 2 Up to create a “seek” ad 4 1 3 5 I work with HR to I interview the first I print CVs and pile schedule the I use Taleo to track the I go through them – I use a candidate (round 1) them on my desk. I’ll interviews & record it applicants and manage Yes, No, Maybe filter - & use the company review them one day in the system each step for each job someone else will also look objective questions) 9 6 10 8 7 I go through my notes and I organise the next decide who to bring in for I interview final 2 I do the same thing for I will ring the unsuccessful interview the next round - Often with candidates 4 people (interview) candidates - This will be (more scheduling) someone else’s view with a colleague tracked in our system 11 12 14 13 15 I breathe a sigh of I call the unsuccessful relief... Until next We organise a start I make a decision I ring the successful candidate – HR often time! date on who to select candidate – again it is helps recorded in our system 20 17 19 16 18
  • 7. The resume tension point … “We get blanket CV’s coming in from overseas – its so hard to tell on a CV alone” I check on a weekly basis if I print CVs and pile them on We advertise the job (I prefer applications have come in my desk. I will go through “seek” and our website) (inbox, seek) them one day “The point when I know I have to go and review applications. I dread the number of applications, the time it takes and how hard it is to review based on CV’s alone.”
  • 8. An administrative nightmare! 58% HR professionals spend 58 percent of their time on administration After the Transformation: Achieving Strategic HR, ADP Research Institute
  • 9. Swamped by the resume tsunami “If a business doesn’t have tools to filter the incoming applicants, they are going to find themselves short changed, drowning in an endless volume of resumes. Quality candidates will get overlooked in the resume tide, or get snatched up by competitors equipped with tools to quickly find, interview and hire the people they need.” Shafiq Lokhandwala, CEO of NuView Systems, “Preparing for a Resume Tsunami”
  • 10. Finding in 2001 vs Filtering in 2013 “It used to be that finding the right talent was the biggest challenge a recruiter had, and in a way it still is. The difference is that 10 years ago the problem was marketing a position to get the attention of potential candidates — now it’s filtering the flood of resumes. One position posted on a website or job board can bring in thousands of applicants, and most of these candidates aren’t qualified or aren’t a fit for the culture of the hiring organization.” Robert Mattson, Director of Talent Management Marketing, ADP, June 15, 2012
  • 11. E-Recruitment creates order out of chaos E-Recruitment is the process of using electronic resources, in particular the internet, to facilitate the recruitment process. E-Recruitment has demonstrated the potential to radically improve and transform the recruitment process to make it more effective and efficient for both the employer and the candidate. Results such as those outlined below are typical: “… savings of around 44 percent on recruitment costs have been identified. There is now less reliance on recruitment consultants and search agents. The average time to fill vacancies has fallen from 70 to 37 days. The cost per hire has dropped.” Sharon Pande, (2011) "E-recruitment creates order out of chaos at SAT Telecom: System cuts costs and improves efficiency", Human Resource Management International Digest, Vol. 19 Iss: 3, pp.21 - 23
  • 12. Video emerging as a “must have” tool in the E-Recruitment process Video interview platforms are transforming the recruitment process and delivering: 1. 2. 3. Shortened time to Better matching of Access to a bigger hire candidates to job pool of candidates requirements and (fewer geographical employer culture constraints) 4. 5. 6. Reduced travel and Improved A great experience administrative costs transparency and for both the regulatory candidate and the compliance recruiter
  • 13. Video is defining “Best-in-Class” “Companies utilizing video enabled talent acquisition practices are nearly twice as likely to become Best-in-Class.” “52% of Best-in-Class performers are now conducting interviews via video-enabled applications.” Mollie Lombardi, Ted Bodenrader, (2011) “Straight to Video – Talent Acquisition Strategies Innovate the Casting Call”, Aberdeen Group
  • 14. Video delivers on key performance metrics 60% 54% Percentage of respondents – n=506 50% 46% 43% 44% 40% 35% 30% 30% 20% 10% 0% Organizational KPI's or MBO's New hires meeting time to New hires highly engaged achieved productivity goals Using Video Not Using Video Mollie Lombardi, Ted Bodenrader, (2011) “Straight to Video – Talent Acquisition Strategies Innovate the Casting Call”, Aberdeen Group
  • 15. And delivers real cost savings 42% reduction in travel time within a year of implementing video collaboration Russ Banham, “Smile you’re on camera – Assessing candidates by video”, HRO Today, March 2011
  • 16. Learn more about how video-based E-Recruitment can transform your recruitment process and become a source of competitive advantage. www.talentbox.me