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Technology Ally
Personalized Experience
Network
Innovation
Cloud

Security

1

2

3

4

5

6

7

8

Quality of Service
Mission to make technology accessible

Cbeyond has always focused on innovation to make
technologies accessible to Small and Mid-sized businesses
Page 2 // April 3, 2013
1

2

3

4

5

6

7

8
60,000 Businesses trust us
Professional Services
5,000+ Retail Customers
4,500+ Business Services
4,000+ Engineering &
Accounting Firms
2,500+ Insurance Providers
2,500+ Realtors

Forbes 2012 Most
Trustworthy Companies
Points of Light 2012
Community Service
Award
Microsoft Worldwide
Cloud Provider of the
Year (2)

Healthcare
6,500+ Healthcare
Customers

U.S. President’s
Volunteer Service
Award (4)
AJC Top 100 Places
to Work in 2012

Technology
4,500+ Technology Firms

Frost and Sullivan
Product Awards (6)
Legal
2,000+ Legal Firms

Georgia Fast 40
Company
Internet Telephony
Product of the Year
Award
And scores of other
accolades

Page 3 // April 3, 2013
1

2

3

4

5

6

7

8

Companies from all industries trust
Cbeyond to be their Technology Ally
Your Technology Ally

Network

Cbeyond

Cloud

End-to-End Control
Unique Quality of Service
Single Support Contact
Security Advantage

Security

Cbeyond leverages innovations in cloud technology, networking, and
security so Small and Mid-Sized Businesses truly benefit from the cloud.

Page 4 // April 3, 2013
1

2

3

4

5

6

7

8
We help businesses benefit from cloud
Research by Cbeyond, Cisco, and Microsoft indicates:

Cbeyond’s customers have been using our cloud for 10+ years

• 80% of SMBs have not adopted the cloud
	
o Concerned about security
	
o Need assistance migrating
• Providers with network and cloud best positioned
	
o Reliability
	
o Quality of service
	
o Integration of services
	
o Technical expertise

•
•
•
•
•

Your Office

Private, Cloud-Ready
Bandwidth

Wi-Fi
router
Desktops
Laptops
Tablets

1 million SMB employees leveraging
65,000 routers passing traffic
25 million daily transactions generated
Billions of local, LD, and mobile minutes hosted
SOC2/SOC3 cloud data center certification

Internet

Printer
Server
Email

Page 5 // April 3, 2013
1

2

3

4

5

6

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8

Fax/Print Server

PBX

Remote Worker

File Server

Firewall

Cbeyond Cloud Data Center
Expect a personalized experience
Cbeyond is dedicated to
providing a personalized
experience from installation
and setup to the ongoing
support and management
of your service.

Installation & Setup
•  edicated Service Coordinator (SC) assists installation
D
•  vailable Smart Start service for onsite setup  training
A
•  vailable cloud solution design  deployment
A
•  elcome Call to ensure successful installation
W

Customer Service
• Proactive monitoring to prevent problems
•  4x7x365 experts resolve issues
2
•  beyondOnline to manage account  services
C

Account Support
•  nline payment management
O
•  eriodic updates on new products
P
•  nowledge bases and product guides
K

Page 6 // April 3, 2013
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2

3

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How do you use technology?

Serve
Customers

Save Resources

Secure Information

Sustain Systems

Page 7 // April 3, 2013
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4

5

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7

8
io

n

etup
 S

•

C
st

Inst
al
la

u

om
er Ser

•

• Enterprise Connectivity
• MPLS VPN
• Business ContinuityWireless Backup

t

Complete offerings  Cbeyond experience

6

7

8

o

rt

p

ount

5

Acc

4

p

3

Su

2

•

1

e

Page 8 // April 3, 2013

vi
c

• Cloud Migration
Services
• Complex Design
Services
• IT Support Services
• IT Project Management
• Smart Start On-boarding

•
•
•
•
•
•

Cloud Data Center
Managed Hosting
Microsoft Exchange
Microsoft SQL Server
Certified Applications
Compliance Solutions
for HIPAA  PCI

•
•
•
•
•
•

Voice Essentials
Cloud Phone System
Mobile
Unified Communications
Virtual Receptionist
Voice-only PRI

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Cbeyond company story

  • 2. Mission to make technology accessible Cbeyond has always focused on innovation to make technologies accessible to Small and Mid-sized businesses Page 2 // April 3, 2013 1 2 3 4 5 6 7 8
  • 3. 60,000 Businesses trust us Professional Services 5,000+ Retail Customers 4,500+ Business Services 4,000+ Engineering & Accounting Firms 2,500+ Insurance Providers 2,500+ Realtors Forbes 2012 Most Trustworthy Companies Points of Light 2012 Community Service Award Microsoft Worldwide Cloud Provider of the Year (2) Healthcare 6,500+ Healthcare Customers U.S. President’s Volunteer Service Award (4) AJC Top 100 Places to Work in 2012 Technology 4,500+ Technology Firms Frost and Sullivan Product Awards (6) Legal 2,000+ Legal Firms Georgia Fast 40 Company Internet Telephony Product of the Year Award And scores of other accolades Page 3 // April 3, 2013 1 2 3 4 5 6 7 8 Companies from all industries trust Cbeyond to be their Technology Ally
  • 4. Your Technology Ally Network Cbeyond Cloud End-to-End Control Unique Quality of Service Single Support Contact Security Advantage Security Cbeyond leverages innovations in cloud technology, networking, and security so Small and Mid-Sized Businesses truly benefit from the cloud. Page 4 // April 3, 2013 1 2 3 4 5 6 7 8
  • 5. We help businesses benefit from cloud Research by Cbeyond, Cisco, and Microsoft indicates: Cbeyond’s customers have been using our cloud for 10+ years • 80% of SMBs have not adopted the cloud o Concerned about security o Need assistance migrating • Providers with network and cloud best positioned o Reliability o Quality of service o Integration of services o Technical expertise • • • • • Your Office Private, Cloud-Ready Bandwidth Wi-Fi router Desktops Laptops Tablets 1 million SMB employees leveraging 65,000 routers passing traffic 25 million daily transactions generated Billions of local, LD, and mobile minutes hosted SOC2/SOC3 cloud data center certification Internet Printer Server Email Page 5 // April 3, 2013 1 2 3 4 5 6 7 8 Fax/Print Server PBX Remote Worker File Server Firewall Cbeyond Cloud Data Center
  • 6. Expect a personalized experience Cbeyond is dedicated to providing a personalized experience from installation and setup to the ongoing support and management of your service. Installation & Setup • edicated Service Coordinator (SC) assists installation D • vailable Smart Start service for onsite setup training A • vailable cloud solution design deployment A • elcome Call to ensure successful installation W Customer Service • Proactive monitoring to prevent problems • 4x7x365 experts resolve issues 2 • beyondOnline to manage account services C Account Support • nline payment management O • eriodic updates on new products P • nowledge bases and product guides K Page 6 // April 3, 2013 1 2 3 4 5 6 7 8
  • 7. How do you use technology? Serve Customers Save Resources Secure Information Sustain Systems Page 7 // April 3, 2013 1 2 3 4 5 6 7 8
  • 8. io n etup S • C st Inst al la u om er Ser • • Enterprise Connectivity • MPLS VPN • Business ContinuityWireless Backup t Complete offerings Cbeyond experience 6 7 8 o rt p ount 5 Acc 4 p 3 Su 2 • 1 e Page 8 // April 3, 2013 vi c • Cloud Migration Services • Complex Design Services • IT Support Services • IT Project Management • Smart Start On-boarding • • • • • • Cloud Data Center Managed Hosting Microsoft Exchange Microsoft SQL Server Certified Applications Compliance Solutions for HIPAA PCI • • • • • • Voice Essentials Cloud Phone System Mobile Unified Communications Virtual Receptionist Voice-only PRI