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SP Network Automation: Automated Operations Overview

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Crosswork BDM: Automation Journeys aka Automation Overview

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SP Network Automation: Automated Operations Overview

  1. 1. 2018 SP Network Automation: Automated Operations Overview
  2. 2. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Automation Delivers Tangible Outcomes Revenue uplift from faster time to value 30% Cost reductions from operational efficiencies 70% Better customer satisfaction from faster remediations 40% Up to… Specific improvements vary and depend on many factors Source: * Based on Cisco Operations Automation Benchmarking Study of 30+ Service Providers (August 2017)
  3. 3. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Trends Driving the Need to Automate Source: Cisco VNI Global IP Traffic Forecast, 2016–2021 ** 2017 Network Virtualization Report, SDXCentral.com Traffic growth 278 Exabytes per month 3x increase in IP traffic 37% of respondents deployed network virtualization (NV) technologies** 27+ Billion connections 10% CAGR Explosion of Devices and Users Device growth: 9.6% CAGR Global, 11.4% NA User growth: from 44% of population to 58% by 2021 Growth in connections and operations at the edge Complexity from physical, virtual and multi-vendor environment
  4. 4. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Zone of Risk Zone of Complacence Zone of Concern Which Results in an Unstainable Economic Model 0 20 40 60 80 100 120 $B $200B $400B $600B $800B $1000B $1200B 2011 2012 2013 2014 2015 2016 2017 Total Revenue Total OpEx Source: IHS SP CapEx, OpEx, Revenue Q1 2017, extract of top 12 global SPs Total Revenue, OpEx Exabytes per Month
  5. 5. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Creating Business Impacting Outages Nationwide Comcast Outage: Nov. 6, 2017 A configuration error led to a nationwide service disruption—90 minutes to restore.* Amazon Web Services Outage: Feb. 28, 2017 An incorrect command input removed a large set of servers.* Operations staff will not be able to keep up with adding approximately 10% more devices every year Source: * CNN, * Amazon.com Business Insider • S&P and FSI companies lost $310M Top websites’ load times increased by triple digits • Disney Store took 1, 165% as long • Target: 991% as long • Nike: 642% as long • Nordstrom: 592% as long • The massive outage hurt 54 of the top 100 internet retailers
  6. 6. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential After Network AutomationBefore Network Automation Enabling networks to self-heal and self-optimize As Is and Future State Macro Issues • Single vendor islands of control • Multiple separate operations • Scale Challenged Limiting Capabilities • Disjoint data sources and formats • Limited complete network knowledge • Event Correlation Challenged • Custom scripts for large changes Macro Solutions • Multi-vendor supported • Closed-loop operations • Mass scale Break-away Capabilities • Advanced data consolidation • Machine learning and analytics • Clear event correlation • Change automation
  7. 7. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential How We’re Defining SP Network Automation We take isolated, repetitive human actions, previously in different functional groups That span the breadth of the full lifecycle of operational disciplines Closed-loop Automation And embed this intelligence into software, using machine learning to improve human-to-machine and machine-to-machine control
  8. 8. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Automation: Not to Replace, but Enhance Value Closed-Loop Automation Network Ops Network Automation Network Autopilot
  9. 9. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Built from Global Success Cisco NSO as a foundation With more than 100 customers world wide
  10. 10. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential The first closed-loop, mass scale automation solution that embraces multi-vendor networks Introducing the Cisco Crosswork Solution Mass Awareness Collect massive amounts of data in a standardized format Run analytics, apply machine learning Augmented Intelligence Proactive Control Take action with an organized approach Closed-loop Automation
  11. 11. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Cisco SP Network Automation For individual use or amplify the benefits with a closed-loop solution Change Automation Network Insights SaaS Situation Manager Health Insights Data Platform Cisco NSO Cisco WAE Current Products New Additions Foundational, the basis of multi-vendor and physical/virtual network configs Existing solution for multi-layer network efficiency improvements Application that creates extensible device workflows to reduce human error Uses smart monitors to capture device health and change network behavior Cloud based analytics platform focused on network insights Event correlation tool that leverages social troubleshooting to reduce MTTR Unified data collection tool that brings data lake capabilities to automation Enabling multi-vendor, physical and virtual, and highly scalable network automation
  12. 12. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Addressing the Most Common Business Objectives Intent Based Networking Data Centralization and Infrastructure Visualization Data Centralization with Improved QoE Accelerate Time to Identify Accelerate Time to Remediation Optimization and Remediation
  13. 13. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Intent Based Networking Network migrations are error prone and take too long Network Automation 1 2 3 4 Change Automation Health Insights “Automate the Repetitive” “Don’t Log into Systems” “Visualize your real-time data and create closed loop” Goal “Optimize Your Infrastructure” Self-Healing Deploy the Change Automation app to create device workflows that drive intent consistently Intent driven configuration for the network Event Driven routing— Use Zero-touch telemetry and other KPI’s to monitor device health and change network behavior Use WAE to improve network efficiency and gain bandwidth awareness WAE 7.1 (+XTC) NSO
  14. 14. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential WAE 7.1 (+XTC) “Optimize Your Infrastructure” Use WAE to improve network efficiency and gain bandwidth awareness NSO “Don’t Log into Systems” Intent driven configuration for the network Data Platform “Start with Data Collection” Unify collection from the network and eliminate data silos, build a data lake Data Centralization and Infrastructure Visualization Data overload/no ability to correlate data to extract useful information Network Automation Change Automation “Automate the Repetitive” Deploy the Change Automation app to create device workflows that reduce human error Goal Self-Healing1 2 3 4
  15. 15. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential WAE 7.1 (+XTC) “Optimize Your Infrastructure” Use WAE to improve network efficiency and gain bandwidth awareness NSO “Don’t Log into Systems” Intent driven configuration for the network Data Platform “Start with Data Collection” Unify collection from the network and eliminate data silos, build a data lake Data Centralization with Improved QoE Poor customer quality of experience caused by unexpected behavior, variation in service Network Automation 1 2 3 4 Change Automation Health Insights “Automate the Repetitive” “Visualize your real-time data and create closed loop” Goal Self-Healing Deploy the Change Automation app to create device workflows that reduce human error Event Driven routing— Use Zero-touch telemetry and other KPI’s to monitor device health and change network behavior
  16. 16. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Accelerate Time to Identify Takes too long to identify and solve problems causing larger business impact from outages Situation Manager 1 2 3 “Organize the Chaos” “Don’t Log into Systems” “Collect Everything” NSO Self-Healing Correlate events in the network to reduce the “MTTK” Mean-Time-to- Know and “MTTR” Mean- time-to-repair with social troubleshooting Intent driven configuration for the network Unify collection from the network and eliminate data silos Data Platform Network Automation Change Automation Health Insights “Automate the Repetitive” “Visualize your real-time data and create closed loop” Deploy the Change Automation app to create device workflows that reduce human error Event Driven routing— Use Zero-touch telemetry and other KPI’s to monitor device health and change network behavior 4 Goal
  17. 17. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Network Automation Accelerate Time to Remediation Time to remediate a problem takes too long Situation Manager 1 2 3 4 Change Automation Health Insights “Automate the Repetitive” “Organize the Chaos” “Visualize your real-time data and create closed loop” “Don’t Log into Systems” “Start with Data Collection” NSO Deploy the Change Automation app to create device workflows that reduce human error Correlate events in the network to reduce the “MTTK” Mean-Time-to- Know and “MTTR” Mean- time-to-repair with social troubleshooting Event Driven routing— Use Zero-touch telemetry and other KPI’s to monitor device health and change network behavior Intent driven configuration for the network Unify collection from the network and eliminate data silos Data Platform Self-Healing Goal
  18. 18. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential WAE 7.1 (+XTC) “Optimize Your Infrastructure” Use WAE to improve network efficiency and gain bandwidth awareness “Don’t Log into Systems” Intent driven configuration for the network Optimization and Remediation Lack of ongoing network optimization; network undersized for service needs, impacting customers NSO Network Automation 1 2 3 4 Change Automation Health Insights “Automate the Repetitive” “Visualize your real-time data and create closed loop” Goal Self-Healing Deploy the Change Automation app to create device workflows that reduce human error Event Driven routing— Use Zero-touch telemetry and other KPI’s to monitor device health and change network behavior
  19. 19. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Improved Customer Outcomes with Automation Faster Customer Service On-boarding 78% Faster Execution of Change Requests 81% Faster Execution of Maintenance Procedures 84% Improvement in Mean Time to Repair 70% Time to Value Configuration & Change Automation Time to Remediation Automated Fault Remediation Source: Cisco Automation Benchmark of 5 SP Customers Specific improvements vary and depend on many factors
  20. 20. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Why Cisco Networking market leadership Global multivendor network deployments - NSO Commitment to open standards The most comprehensive network automation portfolio 1 2 3 4
  21. 21. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Which Journey is Most Meaningful to You? Intent Based Networking Data Centralization and Infrastructure Visualization Data Centralization with Improved QoE Accelerate Time to Identify Accelerate Time to Remediation Optimization and Remediation Schedule a demo and engage our professional services team
  22. 22. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential www.cisco.com/go/crosswork More Information

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