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Dimension Data Corporate Overview Presentation (US)


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Dimension Data Corporate Overview Presentation (US)

  1. 1. accelerate your ambition Dimension Data corporate overview
  2. 2. We’re a USD 6 billion business with a remarkable 30 year track record
  3. 3. Started 1983 ‘Stop the bleeding’ 2003 ‘Profitable growth’ 2005 People and culture 2009 Brand refresh 2011 Launched cloud services 2012 Managed ICT Cloud services 2010 Global expansion via acquisition 1990s Services ‘world best’ Technology leadership 2008 Aquired NextiraOne 2014
  4. 4. Dimension Data today 2013 global revenues of USD 5.8 billion 73% of Global Fortune 100 and 59%of Global Fortune 500 are Dimension Data clients Client-centric, services-focused business Extensive experience in emerging markets Over 23,000 employees with operations in 58 countries across 5 regions Over 6,000 clients across all industry sectors
  5. 5. Wholly-owned subsidiary of the NTT Group
  6. 6. $128 billion total revenue Network coverage in 160 countries and regions Direct presence in 69 countries and regions 80% of Fortune Global 100 choose NTT Group World #1 Telco in revenue 227,000 employees
  7. 7. Our business breakdown by revenue FY13 Other 4% Cloud 1% Systems Integration 77% Express Data 12% Internet Solutions 6%
  8. 8. Product Service 60 40 57 43 59 41 40 60 4951 ASIA PACIFIC Revenue 3% operating profit (11%) operating margin 6% employees: 3,913 offices: 50 in 13 countries certifications: 2,570 AUSTRALIA revenue (1%) operating profit (39%) operating margin 3% employees: 1,461 offices: 18 in 5 states/territories certifications: 2,012 MIDDLE EAST & AFRICA Revenue 13% operating profit (32%) operating margin 4% employees: 3,325 offices: 44 in 14 countries (additional 8 countries with Plessey presence) certifications: 2,993 AMERICAS Revenue 8% operating profit 79% operating margin 2% employees: 1,258 offices: 23 in 5 countries certifications: 907 EUROPE Revenue 6% operating profit 16% operating margin 5% employees: 2,175 offices: 32 in 10 countries certifications: 2,570 Systems Integration | FY13 regional review
  9. 9. our purpose
  10. 10. Deliver exceptional value to our clients through our great people Deliver We achieve client value through excellent, consistent delivery Our clients Our clients are at the center of everything we do Our people We go the extra mile, we deliver Exceptional value Technology solutions to enable, operate and transform our clients’ businesses
  11. 11. Our services focus is on
  12. 12. accelerate your ambition 15 Click to edit Master title style we operate we transform we enable Delivering client value
  13. 13. accelerate your ambition 16 Click to edit Master title style Delivering client value we operate we transform we enable
  14. 14. accelerate your ambition 17 Click to edit Master title style Delivering client value we operate we transform we enable Technology Infrastructure Technology solutions that deliver value
  15. 15. accelerate your ambition 18 Click to edit Master title style Delivering client value we operate we transform we enable People expertise Leading technology Local and global Geographic footprint Quality execution Cost-competitive Quality operations Optimize technology Transition operations Tower-based IT outsourcing Innovative commercials Finance Innovative technology solutions ITaaS Lower cost Increase revenue Customer experience Improve performance Reduce risk
  16. 16. accelerate your ambition 19 Click to edit Master title style Delivering client value Managed services & IT outsourcing ITaaS System integration
  17. 17. Our technology focus is on
  18. 18. Network as the Platform End-user Computing Next-generation data center Communications
  19. 19. Security Network as the Platform Communications Next-generation data center End-user computing
  20. 20. Click to edit Master title style clients choose us Why
  21. 21. Click to edit Master title style clients choose us Why Systems integration heritage Expertise Depth & breadth of products and services Lifecycle of service approach ‘We deliver’
  22. 22. Click to edit Master title style we deliver value
  23. 23. Our differentiators technology solutions aligned to business challenges services that support clients across all stages of their IT journey deep technical expertise in our areas of focus local in-country support services local language capabilities customized and tailored solutions that meet client needs management of multi-vendor, multi-geography, multi-cultural environments on-time and on-budget delivery
  24. 24. Our credentials over 70% of Dimension Data staff speak more than one language Over 5,800 networking certifications across multiple technologies 4,000 people delivering outsourced contact center solutions around the world Over 100 outsourcing clients around the world direct offering in over 58 countries We have over 7,100 ITIL Foundation certified individuals Over 2,200 data center certifications from multiple vendors
  25. 25. Click to edit Master title style DimensionData Manufacturing Media & communications Pharmaceutical Natural resources Financial services Public sector Sport & hospitality Travel & transport Healthcare Retail Professional services Technology Energy & utilities Education Real estate & construction Verticalmarketfocus
  26. 26. Supporting Electrocomponents’ global expansion goals “One of the things that attracted us to Dimension Data was their global footprint. Because we’re a global organization, we need a vendor who can supply in that way.” A bank-in-a-box for ING Direct “The bank-in-a-box is a major strategic enabler for our business. We’ve reduced the amount of time it takes to provision a full version of the bank from 3 months down to 10 minutes” Kathmandu takes great outdoor adventure products to market faster “Dimension Data’s cloud has provided freedom from constraint in our infrastructure.” Building the world’s most sophisticated port for DP World “Dimension Data delivered an integrated, end-to-end data center and IT infrastructure solution for the entire terminal systems architecture at London Gateway ‘super port’.” accelerating clients’ ambitions
  27. 27. One of only 5 EMC Platinum partners covering SI, SP and reseller Cisco Gold Partner in every region where we operate Global Microsoft Partner of the Year awards – more than any other partner globally More Cisco CCIEs than anyone else in the world, including Cisco Global EMC partner in 40 countries Over 800VMware certifications globally Microsoft certifications and Microsoft Certified Professionals Partnerships, certifications and awards 934 5,100 VMware Global Partner in 40 countries 14
  28. 28. One of 6 global Avaya Platinum Partners Partnerships, certifications and awards McAfee’s only Global Solution Provider partner Blue Coat only global BTSP partner 700 Citrix certifications Check Point Partner in 27 countries Over 150 Genesys certifications 79Polycom certified individuals hold 138 technical accreditations Global Strategic Systems Integration Partner to Citrix Systems 2012, 2013
  29. 29. Preferred Partners Dimension Data Preferred partners across an additional 114 countries Our preferred partners
  30. 30. Independent experts Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. A leader in Gartner’s Magic Quadrant for Communications Outsourcing and Professional Services, Eric Goodness and Christine Tenneson, 21 October 2013 for 3 years running id=1-1M5RW5V&ct=131024&st=sg Leader in Verdantix Green Quadrant for Sustainable Technology Services (Global), 2013 A challenger in Gartner’s Magic Quadrant for Managed Hosting, North America, Douglas Toombs, Lydia Leong, Bob Gill, Tiny Haynes, Gregor Petri, 9 April 2013 d=1-1EZO97N&ct=130410&st=sg Dimension Data’s cloud outperforms leading vendors In third-party evaluation by the Tolly Group, 2013