Stefanini Corporate Presentation

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Stefanini Corporate Presentation

  1. 1. Stefanini Corporate Presentation© 2011 Stefanini/TechTeam Proprietary and Confidential 1
  2. 2. Overview GLOBAL PRESENCE • Over 60 offices in 28 countries (Americas, Europe, Africa, Asia and Australia) • Global Headquarters in Sao Paulo, Brazil; U.S. Headquarters in Detroit, Michigan; EMEA Headquarters in Brussels, Belgium • Founded in 1987 CORE SERVICES • Onshore, nearshore, and offshore outsourcing, IT consulting, systems integration, and strategic staffing WORKFORCE • 13,600+ employees globally FINANCIALS • 2011 global expected revenues: USD $750M • CAGR of 31% over the last 10 years QUALITY • SEI – CMMI Development Centers • Cobit, ITIL, Lean Six Sigma, Project Management Institute • ISO 9001:2008 • “Leaders Quadrant” – Gartner Magic Quadrant, Help Desk/Desktop Outsourcing EXPERIENCE • Over 450 active clients globally across several industries • Large international customer portfolio – more than 200 multinational clients© 2011 Stefanini/TechTeam Proprietary and Confidential 2
  3. 3. Global Presence Denmark Germany Italy Romania Belgium U.K. Poland Sweden Switzerland Canada Portugal France U.S. Spain Mexico China Philippines Brazil Argentina India Chile Angola Colombia Thailand Panama Australia Peru Venezuela© 2011 Stefanini/TechTeam Proprietary and Confidential 3
  4. 4. Annual Revenues • Strong financial stability USD 764 • Sustainable growth Million • Zero net debt USD 600 Million • 90% growth rate accumulated in 2008 and 2009 • Revenue tripled in size the past 3 years (almost 200% growth) USD 380 Million USD 265 Million USD 201 USD 163 Million USD 128 Million USD 105 Million USD 93 USD 76 Million USD 60 Million USD 40 Million Million USD 10 Million Million 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 (E)© 2011 Stefanini/TechTeam Proprietary and Confidential 4
  5. 5. Service Offerings SYSTEMS INTEGRATION MANAGED SERVICES CONSULTING AND DEVELOPMENT IT Infrastructure Outsourcing Custom Software Development SAP Consulting Services • Service Desk • Mainframes – IBM • Implementation • Desktop Management • Web Environment • Roll-Out/Upgrade Projects • Data Center Management • Client Server • Mobile Device Applications Oracle ERP Consulting Services Application Lifecycle Management • Implementation • Support Systems Integration Projects (SOA) • Roll-Out/Upgrade Projects • Maintenance • Development Content Management Portals Spot Consulting • Vignette BPO • Sharepoint Architecture Consulting Services • Finance and Accounting • SAP (SOA) • Human Resources • Websphere • Document Processing Business Intelligence • Customer/Product Support Infrastructure Projects • eClinical Support CA Technologies ITSM Tools Strategic Staffing – Applications, Infrastructure, ERPs SAP – Oracle – JD Edwards – Dot Net – ASP – Cobol – Java/J2EE – SQL Server – LAN/WAN/NW Adm – NT Support – UNIX – Web Methods – Weblogic – Service Desk Support Tier I, II and III – C, C#, C++, PL/SQL – VB – Visual C++ – PMP – Cognos – TM1 – Oracle – Sharepoint – BizTalk – Xgen – Forms – SAS – PL/SQL – Documentum – CICS – DB2 – MVS – Natural – Rational – QA – Testers/Test Analysts – BASEL I and II – and more© 2011 Stefanini/TechTeam Proprietary and Confidential 5
  6. 6. Human Resources Profiles Platform Trainee more than 13,600 Employees 15% Mainframe 9,200 South America – 2,400 North America – 1,400 EMEA – 600 APAC 30% 45 % Experience 10 % 40 % 60 % Expert Client Server Web/Mobility Planning and Monitoring High Rate of Retention of Talent Customer Services Career • Onsite HR functions • Periodic reviews • Selection (query, logistics of hiring, training) • Technical training and behavior 89% • Monitoring Reports • Support and coaching • Training (peer, shadowing) • Job Rotation© 2011 Stefanini/TechTeam Proprietary and Confidential 6
  7. 7. Stefanini’s Industry Recognition • 2010 The Global Outsourcing 100 – Among the World’s 100 Leading Outsourcing companies by the IAOP as published on Fortune Magazine – Top 20 provider for the Discrete Manufacturing Vertical – Top 5 – Leaders in South America • Datamonitor’s Black Book of Outsourcing – #1 Latin American ITO Service Provider in 2009 – Ranked 1st place in 9 out of 18 categories • Datamonitor’s Black Book of Outsourcing – 1st Place – Best Latin American ITO service provider in 2009 • Frost and Sullivan – Excellence in Globalization 2010 2010 – In recognition of Stefanini’s international expansion and the company’s best practices • Nearshore Americas – Marco Stefanini (President and Founder) and Antonio Moreira (Stefanini TechTeam Subsidiary CEO) ranked among the 50 most influential executives in the Nearshore Outsourcing Industry • South Florida Business Journal 2010 and 2011 – Top 3 Largest International IT Consulting Firm© 2011 Stefanini/TechTeam Proprietary and Confidential 7
  8. 8. Stefanini’s Industry Recognition • Gartner – “Leaders Quadrant”: Help Desk Outsourcing, North America – “Leaders Quadrant”: Desktop Outsourcing Services, North America – “Visionaries Quadrant”: Help Desk Outsourcing, Europe Help Desk Outsourcing – N. America Desktop Outsourcing – N. America Help Desk Outsourcing – Europe The Magic Quadrant graphics were published by Gartner, Inc. as part of larger research notes and should be evaluated in the context of the entire report. © 2009/10 Gartner, Inc. • Datamonitor’s Black Book of Outsourcing – Global Top 50 Outsourcing Provider for three consecutive years – #1 Globally in Help Desk Outsourcing for Tier 1 and Mid Tier customers – #1 Globally in IT Infrastructure Outsourcing for Mid Tier customers© 2011 Stefanini/TechTeam Proprietary and Confidential 8
  9. 9. Stefanini Values & Why Stefanini Value What it Means How the Client Benefits Client Focus Adopt flexibility, personalization, global Implement a global relationship scalability and availability model built for customization and tailored to unique customer needs Transparency Follow the foundation of the Establish enduring relationships and Ethics organization based on trust and performance Results Orientation Measure mutually defined business Deliver to our commitments objectives and performance to desired results Efficiency and Define the right actions with a lean Provide consistently high quality Effectiveness organization and reduced costs support on time with lower cost People Orientation Place people before technology Leverage high-performance teams Sustainability Generate value in a sustainable Create a business climate for manner for stakeholders, society and long-term success our employees© 2011 Stefanini/TechTeam Proprietary and Confidential 9
  10. 10. Thank you for your consideration! Fabio Back Marcelle Laranjeira Director, Business Development Account Manager fback@stefanini-usa.com mlaranjeira@stefanini-usa.com Office: (954) 556-6444 Office: (954) 832-3660© 2011 Stefanini/TechTeam Proprietary and Confidential 10
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