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Meir Gold - Fiverr (All Things Data 2015)
1.
www.fiverr.comwww.fiverr.comwww.fiverr.com BOOST YOUR BUISNESS WITH
GOOGLE ANALYTICS ADVANCED SEGMENTS
2.
www.fiverr.comwww.fiverr.com Fiverr and the
buyer behavior model Implement in Google Analytics Optimizing using GA advanced segments Automation with GA API (and how to avoid advanced segments sampled data) Today’s Agenda
3.
www.fiverr.comwww.fiverr.com World’s largest marketplace for
creative services. THE WORLD’S LARGEST MARKETPLACE FOR CREATIVE AND PROFFESIONAL SERVICES.
4.
www.fiverr.comwww.fiverr.com Buyers behavior model FTB Channels Brand SEO SEM Facebook Viral KPI’s Usage Registration First
Order Revenue LTV Returning Class Regular Silver Gold Diamond Platinum Campaigns Triggered Emails Marketing Emails Retargeting KPI’s Revenue AOV Frequency
5.
www.fiverr.comwww.fiverr.com Implementing Fiverr revenue model
in Google Analytics
6.
www.fiverr.comwww.fiverr.com Channels and KPI’s
(metrics)
7.
www.fiverr.comwww.fiverr.com Tag Channels with
5 UTM’s Stands forUTM Website originSource Group websites originsMedium Marketing activityCampaign Differentiate adsContent Search engineKeyword
8.
www.fiverr.comwww.fiverr.com UTM’s best practice CampaignMediumSource LogoDisplayFacebook LogoDisplayWalla LogoDisplayFacebook LogoSocialFacebook LogoDisplayFacebook illustrationDisplayFacebook
9.
www.fiverr.comwww.fiverr.com Google Analytics KPI’s USAGE GOALS ECOMMERCE
10.
www.fiverr.comwww.fiverr.com Registration as Goal
KPI’s
11.
www.fiverr.comwww.fiverr.com If relevant add
Funnel
12.
www.fiverr.comwww.fiverr.com Now that we
have Channels and KPI’s defined… We can start optimizing
13.
www.fiverr.comwww.fiverr.com Optimizing logo landing
page Noisy background Logo position Fuzzy title Random Gigs Hidden signup Signup redirects to HP Links to sub-categories
14.
www.fiverr.comwww.fiverr.com Logo landing page 170%
Increase in Registrations
15.
www.fiverr.comwww.fiverr.com Analyzing technique Always a/b
tests Optimize all KPI’s Find correlation Weighted KPI’s
16.
www.fiverr.comwww.fiverr.com Why we choose
Vintage ?
17.
www.fiverr.comwww.fiverr.com 3 Questions about
logo campaigns users What Gigs they: 1. Browse 2. Search 3. Purchase first time
18.
www.fiverr.comwww.fiverr.com Answer with Advanced Segments Isolate
subset of your data Easy to create, edit and share Apply to past data Caveats Sampled data when < 500k sessions Calculation at property level
19.
www.fiverr.comwww.fiverr.com How to add
segment
20.
www.fiverr.comwww.fiverr.com Choose built in
system segment
21.
www.fiverr.comwww.fiverr.com Create custom segment
22.
www.fiverr.comwww.fiverr.com Analyze segmented data
23.
www.fiverr.comwww.fiverr.com 3 Questions about
logo campaigns users What Gigs they: 1. Browse 2. Search 3. Purchase first time
24.
www.fiverr.comwww.fiverr.com Logo segment
25.
www.fiverr.comwww.fiverr.com Gigs they browse
26.
www.fiverr.comwww.fiverr.com Gigs they search
27.
www.fiverr.comwww.fiverr.com In order to
see first purchase we need FTB condition
28.
www.fiverr.comwww.fiverr.com Gigs they purchase
29.
www.fiverr.comwww.fiverr.com Vintage Gigs in
logo landing page!
30.
www.fiverr.comwww.fiverr.com Moving forward… New landing
page and another interesting question…
31.
www.fiverr.comwww.fiverr.com Do we want
users to click on the Gigs? Group A Group B
32.
www.fiverr.comwww.fiverr.com Creating new segment
33.
www.fiverr.comwww.fiverr.com Clicking Gigs is
less effective Group A Group B Group A Registration FTB Pages/Session AVG Session X6 X4 X1.4 X1.6
34.
www.fiverr.comwww.fiverr.com A/B Test to
verify 17% Increase in Registrations
35.
www.fiverr.comwww.fiverr.com Logo summary 300+ a/b
test Registrations Orders Revenues Google quality score increased significant +275% +100% +82%
36.
www.fiverr.comwww.fiverr.com Automation using Google analytics
API
37.
www.fiverr.comwww.fiverr.com Google analytics spreadsheet add-on Data
from multiple views Compute custom calculations Create visualizations Schedule reports
38.
www.fiverr.comwww.fiverr.com Create your first
API request Install the GA add-on In menu click “Create report” Select account information Choose Metrics and Dimensions
39.
www.fiverr.comwww.fiverr.com Add other configurations
40.
www.fiverr.comwww.fiverr.com Running the API
request
41.
www.fiverr.comwww.fiverr.com Advanced segments and Sampled
data Caveats Sessions > 500K Calculation at property level
42.
www.fiverr.comwww.fiverr.com Task from the
boss Users and AOV from USA and Purchase “logo design” website traffic is 500K/month sessions.
43.
www.fiverr.comwww.fiverr.com Add segment
44.
www.fiverr.comwww.fiverr.com Creating custom segment
45.
www.fiverr.comwww.fiverr.com Using GA reporting 500K
sessions/month 12 Reports
46.
www.fiverr.comwww.fiverr.com But… if we
want to save time
47.
www.fiverr.comwww.fiverr.com Duplicate it X12
48.
www.fiverr.comwww.fiverr.com Hit the run
button and sit back
49.
www.fiverr.comwww.fiverr.com Data integrity Define goals Tag
campaigns Analyze with segments Leverage API Work hard! Final thoughts
50.
www.fiverr.comwww.fiverr.com Thank you
Download now