Quality 101: Introduction to Continuous Improvement

Get in the Game!: A Comprehensive Overview
of Continuous Improvement in Education

Dr. Jay Marino & Mrs. Mandy Ellis

Find another person with the
same number on their card.
Answer the following questions.
• Why did you attend this session?
• What do you hope to get out of the
session?

Presentation Objectives
•Provide an overview of systemic continuous
improvement and its processes and tools
•Provide a foundation and examples to instill a
positive and collaborative educational
environment in your system
•Learn how teamwork, collaboration and shared
leadership serve as the pillars of successful
continuous improvement systems

4

http://www.dunlapcusd.net/CI/Pages/default.aspx

Dunlap District 323
• K-12 Large Unit District

• Total Enrollment: 4,080
•527 Employees
•18 Administrators
• Serving an estimated 12,500 residents
• 62 Square Miles

• 8 Schools

Teamwork, Collaboration &
Shared Leadership; the pillars of
successful organizations
Point B- “The
Desired State”

Point A- “The
Current State”

„Plan on a
Page!
The Road- A Continuous

Improvement Journey

District

Strategic
Plan

“The focus is
on achieve a

shared vision,
and all understand
their role in
achieving the
vision”

Banner’s Pledge for Excellence
M ISSION

DUNLAP GRADE SCHOOL ELEMENTARY SCHOOL STRATEGIC PLAN
RIDGEVIEW
DUNLAP VALLEY MIDDLE SCHOOL STRATEGIC PLAN

MISSION
The D.M.S. community will create an atmosphere of academic and social growth through

2010-2015
2011-2012
2010-2015
DUNLAP HIGH SCHOOL STRATEGIC PLAN
Mission
collaboration, support and communication while promoting responsible citizenship, intellectual
“Excellence for All”

BuildMISSION
a foundation that empowers diverse learners in their journey to
2010-2015
development and individual success.
st

MISSION

become successful 21 Century citizens.
Engaging all learners to prepare them for the 21st Century.

MISSION
The Dunlap Valley Middle School community will continue the process of educating and
MISSION
developing diverse 21st century learners.

The Ridgeview community develops lifelong learners through dedication, hard work and

Vision

The Dunlap High School Community will VISION the progress of all learners to meet the
enrich
perseverance.
Dunlap students will continuously excel
The of the Grade School communityin a global society by being:
challengesDunlap21st Century. V ISIONwill promote active engagement of all
VISION
Self-motivated
members to ensureDunlap learners will continuously excel in a global the 21st century.
that students have the
students
VISIONa global societyglobal society by skills to succeed in society by being:
VISION
Dunlap students will continuously excel in a by being:
being:
Dunlap students will continuously excel in Critical thinkersSelf-motivated learners
Effective communicators
Self-motivated
Dunlap students Self-motivated learners in learners society by being: thinkers students will continuously excel in a global society by being:
will continuously excel a global
Critical Dunlap
VISION
Skilled collaborators
Critical thinkers thinkers
Critical
Self-motivated learners
Self-motivated learners
Effective aware citizens
Responsible and culturallycommunicators
Dunlap students will continuously excel in a global society by being:
Effective Effective communicators
Critical thinkers communicators
Technologically Skilled collaborators
capable creators Critical thinkers
Skilled collaborators Self-motivated learners
Skilled
Effective communicators collaborators
Responsible and Effective communicators
culturally aware citizens
Critical thinkers
Responsible and culturally aware citizens
and culturally BELIEFS Technologically capable creators
VALUES & aware
Skilled collaboratorsResponsibleEffective communicatorscitizens
Responsible and culturally aware citizens
Technologically capable citizens
We
Technologically capable creators
Responsible and culturally aware creatorsbelieve that:
While all children can learn, they Technologically capable creators
Technologically capable creatorsResponsible and culturally aware citizens learn at different rates and in different ways.
High expectations
VALUES & BELIEFS and an engaging, innovative, technological learning environment are critical to the
Technologically capable creators students.
learning success of all
VALUES & BELIEFS
We believe that:
Students
VALUES & BELIEFS must take responsibility for their own learning and achievement.
We believe that:
V ALUES VALUES & BELIEFS respect, open, and honestrates and in different ways.
& children can learn,S learn at different communication.
BELIEF they
While
Effective collaborationall We different ways.
While all children can learn, they learn at different ratesrequires believe that:
and in trust, mutual
District policies High expectations andequitable and consistent implementation oflearning environment are
are necessary to ensure an engaging, innovative, technological expectations.
We believe that: High expectations and an engaging, innovative, technological learning environment can learn, they learn at different rates and in different ways.
While all children are
We believe that:
We believe that:
attainable,
While all childrento the learning successcanall Goals they be specific, to the learning success different ways. time-bound.
can learn, they learn of different rates criticaldifferent rates expectationsstudents.engaging, innovative, technological learning environment
at learn, must learn at measurable,ways. in of all and an and
and in differentHigh and results-oriented,
critical
students.
While all childrenall children can learn,Students must take responsibilityin different ways.
While
they feedback guides improvement.
Continual stakeholderlearn at different rates and for their own learning and achievement.
are critical the
of
students.
High expectations and an expectations and antheir own engaging,and achievement. learning in a safe and positiveallcriticalenvironment.
Students must take responsibility for engaging, innovative, technological toare learning successare learning
High expectationstechnological learning environment trust, environment open, and honest communication.
High engaging, innovative,believe thatEffectiveinnovative,taught self-disciplinemutual respect, for their own learning and achievement.
We and an learning should be technological learning environment are
students collaboration requires
Students must take responsibility
critical to the learning success theall students. success of all students. and honest
the learning
Effective collaboration requires trust, mutual respect, open,
critical to ofto learning success of all students.
Effective collaboration requires trust, mutual implementation of
District policies are necessary to ensure equitable and consistentrespect, open, and honest
Students must take responsibility for their own learning and achievement.learningachievement.
Students responsibility for their own learning and and achievement.
communication.
GOALS AND INDICATORS
Students must take must take responsibility for their own
expectations. communication.
Effective ensure equitable
requires and mutual respect, open, and
Effective collaboration requires trust, mutual respect, open, trust,honestDistrict policies are necessary to ensure equitable and consistent implementation of
District policies are necessary tocollaboration trust,and consistent implementation ofhonest communication.
Goals
Effective collaboration requires
mutual respect, open, and honest communication.
Goals must be specific, measurable, attainable, results-oriented, and time-bound.
District policies are necessary to ensure equitable and consistent implementation of
expectations.
communication.
expectations. implementation of
District policies are necessary to ensure equitable and consistent guides improvement.
Continual stakeholder feedback
Goals must be
Goals must be specific, measurable, attainable,consistent Wilder-Waite students will achieve an 80% or higher on the
District policies are necessary toexpectations. By May 2012, 100% ofimplementation of specific, measurable, attainable, results-oriented, and time-bound.
ensure equitable and results-oriented, and time-bound.
Math:
expectations.
Goals must be specific, measurable,
Continual stakeholder feedback guides improvement. attainable, results-oriented, and time-bound.
expectations.
end-of-the-year math assessment. Continual stakeholder feedback guides improvement.
Continual stakeholder feedback guides improvement.
Continual stakeholder feedback guides improvement. the 2011-2012 school year, 90% of Banner students will
GOAL 1: By the end of
GOALS
GOALS
Continual stakeholder feedback guides improvement.
meet/exceed targets on the grade level reading comprehension assessments as
GOALS

Values and Beliefs

School Goals

Goal 1: Students at Dunlap Valley Middle School will compile a writing portfolio
Reading: 100% of Wilder-Waite students will achieve grade level target scores on each
measured by CARS.

will improve written
exhibiting improvement DGS GOALS theme test. sample from skillsclass by Maystudents meetingschool year, the number of students performing
toward a proficient writing language each to 1:
1 .
Goal 80% of Bystthe end of each or
reading
Proficiency will be determined by a content appropriate rubric.end of the 2011-2012measured by the AIMS
exceeding the national benchmark by spring 2012, average or above on AIMSweb fluency with increase.
as school year, 100% of Banner students will
GOAL 2: By the

GOALS

Goal 1:
Goal 2:
Goal 3:

Web Correct Writing Sequence will participate in a service end of each school
Goal 2:
By the learning assessment.
achieve DMS assessment.
100% of the middle school students atat least 85% on the end-of-the-year math activity byyear, all students will improve writing skills as
the conclusion of the 2010-2011 school year.
goal-directed reading/math interventions during 2012, 100%Dunlap High School year. will implement the district writing
Writing: By May SLC By the of Wilder-Waite teachers end year, 95% of year,
To maintain a professional,will develop GOAL 3:within the 2010-2011 environment byof each school our students will of students who have
Goal 3: schoolBy the
DGS productive environment for end of the 2011-2012 school implementing a the number remain on
a satisfying school learning
curriculum as measured by classroom walkthroughs and self-assessment.
maintained all building/classroom expectations as measured by the
To ensure 100% of the ISAT assessed students in theirthe communityone formal written assessmentas
a productive partnershipbehavior managementcompletedecrease disruptive behavior,
families DMS will plan classrooms.
school-wide withgreen at and respectiveto
classroom behavior system will increase.
measured by a reduced number of reported incidences.
with a success rate of 85% by the conclusion of the third term of the 2010-2011 school year.
Goal 2: Using benchmark data, all Dunlap Valley Middle School students will receive
To continuously improve student growth and achievement
measured by our school wide writing rubric.

I cannot possibly
do one more thing!

Topics for Discussion
• In your system, how do you set
and communicate direction?
• Do you have a clear mission and
vision?
• Can you recite your mission?
• What does it look like?

1
District

8
Schools

200
Classrooms

Dunlap School District
District Leadership Team

School Building
Building Leadership Team
Professional Learning Community

Classroom
Classroom Learning Community

4,000
Students

Student
Individual Data Folder and Smart Goals
15

District Leadership Team
The purpose of the District
Leadership Team is to provide
oversight and the “voice of
the customer” during the
implementation of the 3-5 year
District Strategic Plan.
18

Key Tasks
• Monitor the District Strategic Plan
– SMART goals & Action Plans
– Balanced Score Card

• Provide Input on District Initiatives
– Serve as the “Voice of the Customer”
– Provide insight/perspective into:
• Stakeholder Satisfaction Surveys
• Other key decisions and initiatives

• Participate as a “Key Communicator”

Random Acts of Improvement
Aim of the
Organization

Aim of the
Organization
Goals & Measures

Goals & Measures

Aligned Acts of Improvement

Building Leadership Team
Representative
s from each
Representatives

BLT
Grade
Level
Teams
PLC Content
Area
Specialists

Determines
communicates, and
monitors Classroom or
Grade Level goals and
Plan on a Page

from each
PLC
including
grade level
and
specialized
teachers
Determines
communicates, and
monitors Building
goals and Plan on a
Page

DLT

building BLT,
administration
, and parent
/teacher
organizations

Determines,
communicates, and
monitors district
goals and Plan on a
Page

What is a Professional Learning Community?

A team with an
intentional focus on
learning which results in

continuous school
improvement

The 4 Key PLC Questions
1. What do we want each students to

or be able to do?

know

learned?
How do we respond when students don’t
learn or struggle?

2. How will we know they have
3.

4. How do we respond to those who have

already learned?

Professional Learning Communities
• Shared values
and vision
• Collaborative
Culture
• Focus on
outcomes
• Supportive
and Shared
Leadership
• Professional
Practice

What do we want students to know?
Plan
Continuous
Improvement

Standardize
Improvement

Define the
System

HOW do we know
if they have learned it?

ACT

PLAN
STUDY
Study the
Results

What evidence do we have
of the learning?

DO

Try Out
Improvement
Theory

Assess
Current
Situation

Analyze
Causes

How do we respond if they don’t?

Professional Learning Communities in Action

Topics for Discussion
• How is shared leadership fostered
in your system?
• What organizational leadership structures
exist in your system?
• How is the work of your mission/plan
driven?

“No one escapes
continuous
improvement!”

31

Quality Tools and
PDSA To
Obtain SMART
Goals

Data Display
To Track
Progress

Department Plan
on a Page

SMART
Goals
For Each
Workgroup

Systematic Alignment
School
mission

Class
mission

Student

mission
36

Systematic Alignment
School
Goals

Class
Goals

Student

Goals

I will get better at reading by October 2012. I
will know this because I will score a 90% or
higher on each of my reading theme tests.
37

Ground Rules
created by
Students

Classroom
Mission
Statement

Classroom &
Student SMART
Goals

Dunlap Grade School

Quality Tools &
PDSA used
regularly

Classroom
Meetings
Facilitated by
Students

Classroom
Learning
Communities

Classroom Data
Center

Student-led
Conferences

Student Data
Folders

SMART Goals
• SMART is an acronym for:
Specific
Measurable
Attainable
Realistic
Time-Bound
• SMART goals define the „desired‟ state
and a provide basis for how the
measurement of success will occur.
48

Classroom Data Center

District
Plan-on-a
Page

School
Plan-on-a
Page

Classroom
Plan-on-a
Page

Classroom
SMART Goals
monitored on
a frequent and
ongoing basis
aligned to
building goals

Classroom
Ground
Rules
52

Student Data Folders
• Utilized by students to organize their
continuous improvement tools
• Allows students and teachers an avenue to
track student progress.
• Students set individual goals that often
correspond to the classroom SMART goal.
• Data Folders will also include „I Can‟
Statements for Standards Based Report
Cards
54

Student Led Conferences
•
•
•
•
•
•
•
•

Introductions
Review of Data Binder
Review of Class Goals/Data Center
Review of Behavior Reflection
Goal Setting
Parent Input
Teacher Input
Conference Reflection
58

Class Meetings
• Students realize the
classroom is as much
theirs as it is the
teachers
• Empowers students to
become collaborative
and problem solvers
• Promote personal
growth and leadership
skills

Class Meeting Agenda Flow Chart
Meeting Leader: ___________________ Date: ____________

Destination (Mission Statement)
“I am going to review our mission statement.”

Rules of the Road (Ground Rules)

“I am going to review our classroom ground rules.”

Are We There Yet? (Data Board)

“Let‟s visit the progress we have made on our journey
to continuous improvement.”

Pit Stop (Plus/Delta Chart)

“It is time to check in and see what systems are working well
and where we might need a tune up.”

On the Road Again (Close Meeting)
“Travelers, it‟s time to get back on the road again!”

Force Field Analysis
Goal: To implement a continuous improvement approach in my
system (classroom, school, district,)
Driving Forces

Restraining Forces

(What will help drive this change)

(What will hinder or obstruct progress?)

Systems Alignment
District Plan on Page Goals
School Improvement Plan
Goals
PLC SMART Goal
(aligned to SIP goals)

PDSA to Drive
Improvements
Classroom Data Center SMART
Goals and Student SMART goals
in data folders

Contact Us:
• Jay Marino
– jmarino@dunlapcusd.net
– http://www.jaymarino.me

• Mandy Ellis
– mellis@dunlapcusd.net
– On twitter @mandyeellis

• District Web Site:
http://www.dunalpcusd.net

Quality 101: Introduction to Continuous Improvement

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