1. Increasing the Flock - Growing the Rent Roll
By Malcom Riley -2012 -www.malcomriley.com.au

2. The vital steps to GROW

3. Ticked all
The Boxes

4. Where are you NOW!
Growing your Rent Roll
Presented by Malcom Riley

5. Take Stock of where
you are NOW !!!
AUDIT TIME

6. SYSTEMS
 Arrears Systems
Repairs and Maintenance
invoicing
Routine Inspections
Bond inspections
Tribunal Process
Mid and EOM Process
New Business
Leasing Officer
Fees Increase

7. Computer HELP

8. BDO

9. Key Step
 Grade all your Clients - AB CD
Who wont do repairs etc
Grade all your Properties AB CD
Look at all the rents per property i.e. what is
you cheapest rent
Where are all your properties located from the
office

10. Client & Property Selection Criteria

11. • How willing are
they to do repairs
& maintenance –

12. Increase fees
Sack them Sales team

13. PROFIT
LOSS

14. Numbers Vs Profit

17. Tradies

18. Landlord Hand Book
Tenant Hand Book
Trades Hand Book

19. Asset
Managers

21. SMASHED
THE NEXT

23. Routine
Inspections

25. Mobile Devices

26. PROPERTY PROTECTION

27. Where to Now
How many properties is coming in now ?
What can it be increased by
How many Appraisals are you doing ?
How many are you winning ?
How Many are you losing
Why did you lose them
Speak with the owners

28. Extras
Advertising
Internet – Window Cards
Processing Insurance Claims
Insurance Assessors
Renovated and Refurbish
Aon Insurance
Direct Connect

29. Spread Sheets
Time = $$$$

30. 3 THINGS
INCOME
PRODUCTIVITY EXPENSES

32. Productivity is the key forward

33. Target - KPIs
• How Many do you want to grow by
• How Many staff will you need to put on
• What computers will you need - ipad
• What office space will you need
• How much furniture will you need

35. Structures
Portfolio
Pod
Tasking
Hybrid

36. Buying a
Promoted Rent Roll
Growth
Natural
Growth

37. Natural Growth
From a Sales Department
Alliance with a Sales Department
From your current Landlords and Tenants

39. Natural Growth
Personal Referrals
Developers - Private Landlords

40. Promoted Growth
Television
Radio
Newspapers and Magazines
 Landlord and Tenant Nights
Points of Difference
Gifts
Client and Customer Service

41. New Listings
• Private Owners • Advertise for Listings
• Letter Box Drops • Being Observant –
• Door Knocking Properties being
• Buildings Under Painted
Construction • Cold Calling
• Local Government • Relatives and Friends
• Social Media
• BNI

42. New Listings
• Neighbors • Referrals
• Clubs • Repeat Business
• Church • Website
• Walk ins • Internet
• Sporting Clubs • Chamber of Commence
• Open For Inspections • Lions
• Rotary

43. Buying a Rent Roll

44. Buying a Rent Roll
Transfer of Records
Transfer of Keys – Remote Controls
Seek Experts Advice
File Notes
How Old are the properties
How Far Away are they
Condition reports

45. Learn how to obtain NEW
Business
Getting a point of
difference
Over coming Fees
Objections !!!!
Property Management Power - You
can have it !!!!!
REIWA Conference Specials
$50.00 -2 CD
$75.00 – 3 CDs
Receive Perfecting Property Management
for FREE !!!! 2 audio cds

46. To View the Slides
• www.slideshare.com.au
www.malcomriley.com.au
• mr.riley@bigpond.com
• 0438406932