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Overview of Lead to Order Process
 Describe E-Business suite
 Associate job roles with the basic sales flow
 Describe customer types
 Describe the lead to order processv

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Overview of Sales Products
 Describe Oracle sales products like Sales, Telesales, Quoting,
Proposals, Territory Manager, iStore, Incentive Compensation, and
Sales Offline
 Describe setups to make Oracle Telesales and Oracle Sales
interoperable
 Explain the differences between Oracle Telesales and Oracle Sales

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Dependencies
 List mandatory dependencies for a sales implementation
 List some optional dependencies
 List Accounting sales-related setups
 Define the Advanced Product Catalog
 Describe integration between Oracle Sales applications and Oracle
Marketing

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mumbai
Oracle Common Application Components: Notes,
Tasks and Calendar
 Describe Oracle Notes
 Set up Oracle HTML Notes
 Describe Oracle Task Manager
 Set up Oracle HTML Task Manager
 Describe Oracle Calendar
 Set up Oracle HTML Calendar

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Resource Manager
 Identify the setups for Resource Manager
 Describe implementation consideration for Resource Manager
 Describe how to implement Resource Manager in Forms
 Explain how implement Resource Manager in HTML

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Customers
 Explain the Oracle Trading Community Architecture (TCA) model
 Define the features that enable you to enter and maintain customer
and contact information
 Set up party classification
 Understand global address formatting and validation
 Merge parties or customer accounts

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CRM Application Foundation: Territory Manager
 Describe Territory Manager
 Create geographic territories
 Create named account territories
 Set up Territory Assignment Program

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Sales Campaigns
 Define campaign terminology
 Describe the sales campaign flow
 Create a sales campaign schedule
 Create a target group

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Lead Management
 Define Lead Management
 Explain lead related setups
 Create a lead
 Discuss how leads are qualified, ranked, and assigned
 Convert a lead to an opportunity
 Identify how to accept, decline, or reassign a lead

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singapore
Opportunity Management in Oracle Sales
 Define opportunity management and its functions
 Explain opportunity related setups
 Create an opportunity from a sales lead
 Create an opportunity without a sales lead

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OA Framework Personalization in Oracle Sales
 Personalize the Oracle Sales user interface, search region, sales
funnel, and home page
 Publish saved searches
 Manage saved searches and reports
 Describe report personalization features

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hyderabad
Forecasting in Oracle Sales
 Describe the forecasting process
 Define forecasting terminology
 Explain forecast related setups
 Create Product Category worksheet
 Generate forecasts
 Review forecast history
 Set forecasting profile options

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certification
Oracle Proposals
 Describe Oracle Proposal application
 Describe some key features
 Define key elements of a proposal
 Identify applications that integrate with Oracle Proposals
 List high-level implementation steps
 Create a proposal from a lead, an opportunity, a customer, a
quote, or as a standalone document
 Describe how to generate a proposal version

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placements
Sales Contracts in Quoting
 Describe the benefits of Sales Contracts in Oracle Quoting
 Print a quote with contract terms
 Enable Oracle Sales Contracts functionality for Oracle Quoting
 Negotiate contract terms for a quote

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experts
Quoting
 Describe the Oracle Quoting application
 Describe some key features
 List Oracle Quoting user interfaces (UIs)
 Describe mandatory dependencies
 List common Oracle Quoting integrations with other Oracle
applications
 List high-level implementation steps
 Create a quote

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Oracle iStore
 Describe the Oracle iStore application and list some key features
and benefits
 List common iStore integrations with other Oracle applications
 List high-level setup steps
 Explain basic shopping cart and ordering functionality
 Describe how to register iStore users
 Define DBI for iStore

21. Oracle apps crm online training modules
Sales Offline
 Discuss key benefits of Oracle Sales Offline
 Set Sales Offline profile options
 Customize menus and descriptive flex fields
 Understand the Sales Offline architecture
 Explain synchronization types and preferences
 Discuss versioning and template identification
 Describe product dependencies and major integration points

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Daily Business Intelligence: Oracle Sales and
Oracle Quoting
 List Oracle Daily Business Intelligence (DBI) key features
 Describe DBI for Sales and DBI for Quoting
 Explain DBI for Sales and DBI for Quoting key performance indicators
 List setup steps for Sales and Quoting DBI applications


23. Question & Answers

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