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MANAGING CHANGE
Vision enhancement series
By LSL Consultancy
Foreword
}  Change is the single most important element of successful
business management today.
}  To remain competitive in increasingly aggressive markets,
organizations and individuals in them have to adopt a
positive attitude to change.
}  Ignoring or trivializing a changing trend can be costly.
4 steps of managing change
Understanding
change
Planning
change
Implementing
change
Consolidating
Change
Step 1 Understanding change
}  Why change
}  Being open to change
}  Seeing the effects
}  Changing naturally
}  Understand causes of change
}  Social / economic / technologic causes
}  Recognizing sources of change
}  Changing form within
}  Responding to rivals & context
}  Categorizing types of change
}  Gradual / radical
}  Crisis management
}  Changing to win
Step 2 Planning change
}  Focusing on goals
}  Assessing objectives
}  Expressing principles
}  Identifying gaps
}  Assessing culture
}  Identify the demand for change
}  Using dissatisfaction / asking customers / assessing quality / asking
employees
}  Choosing key areas
}  Avoiding overload
}  Maintain continuity
}  Evaluate complexity
}  Involving people / consulting & communicating
}  Choosing a timescale + Action plan
Step 3 Implementing change
}  Communicating change
}  Telling people soon . Giving the full picture. Drawing people in
}  Choosing methods .Avoiding pitfalls .
}  Assigning responsibility
}  Defining change agents. Using change agents.
}  Delegating
}  Developing commitment. Building Dialogue
}  Changing culture
}  Limiting resistence
Step 4 Consolidating change
}  Monitoring progress
}  Maintain balance
}  Measure performance
}  Reviewing assumptions
}  Reassess objectives
}  Realigning priorities
}  Review attitudes
}  Maintain momentum
}  Developing people
}  Providing training
}  Embrace change
About LSL Consultancy
LSL is a boutique management consulting company providing
personalized consulting, training and coaching related to management,
sales, soft skills, luxury and hospitality.
Offices in Shanghai – Hong Kong - Istanbul
Our website:
www.lslconsultancy.com
Contact us:
lucile@lslconsultancy.com

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Managing change

  • 1. MANAGING CHANGE Vision enhancement series By LSL Consultancy
  • 2. Foreword }  Change is the single most important element of successful business management today. }  To remain competitive in increasingly aggressive markets, organizations and individuals in them have to adopt a positive attitude to change. }  Ignoring or trivializing a changing trend can be costly.
  • 3. 4 steps of managing change Understanding change Planning change Implementing change Consolidating Change
  • 4. Step 1 Understanding change }  Why change }  Being open to change }  Seeing the effects }  Changing naturally }  Understand causes of change }  Social / economic / technologic causes }  Recognizing sources of change }  Changing form within }  Responding to rivals & context }  Categorizing types of change }  Gradual / radical }  Crisis management }  Changing to win
  • 5. Step 2 Planning change }  Focusing on goals }  Assessing objectives }  Expressing principles }  Identifying gaps }  Assessing culture }  Identify the demand for change }  Using dissatisfaction / asking customers / assessing quality / asking employees }  Choosing key areas }  Avoiding overload }  Maintain continuity }  Evaluate complexity }  Involving people / consulting & communicating }  Choosing a timescale + Action plan
  • 6. Step 3 Implementing change }  Communicating change }  Telling people soon . Giving the full picture. Drawing people in }  Choosing methods .Avoiding pitfalls . }  Assigning responsibility }  Defining change agents. Using change agents. }  Delegating }  Developing commitment. Building Dialogue }  Changing culture }  Limiting resistence
  • 7. Step 4 Consolidating change }  Monitoring progress }  Maintain balance }  Measure performance }  Reviewing assumptions }  Reassess objectives }  Realigning priorities }  Review attitudes }  Maintain momentum }  Developing people }  Providing training }  Embrace change
  • 8. About LSL Consultancy LSL is a boutique management consulting company providing personalized consulting, training and coaching related to management, sales, soft skills, luxury and hospitality. Offices in Shanghai – Hong Kong - Istanbul Our website: www.lslconsultancy.com Contact us: lucile@lslconsultancy.com