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Get your head out of your inbox

by Louis Richardson

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using social to alleviate business pains previous attempted by email

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Get your head out of your inbox Webinar Transcript

See what’s really going on… get your head out of your inbox

Don’t panic Email isn’t bad

Don’t get comfortable Email isn’t all good

What do you feel when you think about “email”?

What business problems have we used email to address?

How’s that going for you?

So what about this “social” stuff?

Don’t panic Social isn’t bad

Don’t get comfortable Social isn’t all good

CEOs what “creative” leaders

Go make that happen

Say what?

To spark creativity we need to “open the conversation”

“Where Good Ideas Come From”

A Natural History of Innovation by Steven Johnson

Credit graphics to RSA Animate http:// www.youtube.com/watch?v = NugRZGDbPFU

So how might social help us address the business problems for which we have used email?

Open the conversation. Ask questions out in the open.

Leverage the audience. Use networks to target.

Share the wealth. I can be as smart as you… just 5 minutes later

Frame to save. Conversations in context.

Capture the bright moments. Short bursts of insight.

Innovation and good ideas often doesn’t call attention to itself

It’s easy. Low impact, High value.

It keeps on giving. Good stuff sticks.

So go from transactions to interactions

Organization to Organism

It took us a while to get here. It may take some time to get out.

It’s not technology, it’s culture

Look up. Look around. Get out. It’s amazing what you’ll discover.

thank you

it’s been my pleasure

Louis Richardson Social Business Evangelist IBM [email_address] www.twitter.com/inter_vivos www.linkedin.com/in/louisrichardson www.slideshare.net/louisrichardson www.youtube.com/louisrichardsonjr about.me/louisrichardson Thank you. It’s been my pleasure. www.ibm.com/social

Bill Chamberlin, Principal Client Analyst at HorizonWatching and IBM Great deck Louis! 1 year ago

Are you sure you want to

Myra_Snyder Thanks for opening the conversation! 1 year ago

Laura Ketner at IBM Louis, I really like the context of the examples discussing example problems/needs and how one might approach them using social capabilities. I would like to see more of this since this is really the barrier I see/feel in this space. If I have a question, what community do I go to to search or post a question? When do I post the question to a profile board vs. a community forum? What works best for what type of need? 1 year ago

Mark Rakowski, IT Project Manager at BASF Hi Louis - Great job. Thanks! I'm planning to kick off a 'No Email Day' on 11/11/11, here at BASF. Thereafter encourage one day a month. I think lots of people agree with this theoretically but it's something you have to do before it becomes tangible. We'll be blogging about people's experiences and lessons learned. Posting a link to this on our internal Connect site. 1 year ago

Laurent Boes, Social Business & Collaboration Leader Benelux at IBM Great slide deck, as usual! 1 year ago