What if you could aggregate all your order information--across all channels--into a single source that was accessible anywhere? What if you could give customers a choice of how to interact with your business? With an omni-channel management foundation, you now can deliver a truly superior customer experience while improving efficiency. This presentation shows the role of the omnichannel order management system in making this happen. To learn more and discover how to leverage order management for superior customer experience, check out our report "Surviving Omnichannel Order Complexities" at http://resources.lightwellinc.com/surviving-omnichannel