0
Challenges

                 Panel discussions
                     Session 1
             Moderator: Eneas Hunguana

2008...
Panel
   •    P. Krishna Reddy, Economic Development
   •    Hugh McGuire, Culture
   •    Sven Mauléon, Environment
   • ...
Economic Development

                   P. Krishna Reddy
                     eSagu Project
               IIIT, Hyderaba...
Challenges (1)
   •  Power
       –  Availability and Quality
   •  Connectivity
       –  Internet Service Providers
    ...
Challenges (2)
   •  Software licenses /IPRs
        –  Software licenses are expensive for small
           scale project...
Culture

             Hugh McGuire
              LibriVox.org
                Canada

2008-05-21   Panel discussions: Chal...
Challenges
   •  Creating with technology.
   •  Building community through creation.
   •  Successfully building communit...
Environment

               Sven Mauléon
             OpenmindProjects



2008-05-21    Panel discussions: Challenges   8
Challenges
   •  Integrated approaches: environment, health, social,
      economic, education
   •  Integrated partnershi...
Challenges
   •  Communicating with local communities across
      language, cultural, and literacy barriers
   •  Establi...
Health

                   Dr. Joel Selanikio
                  EpiSurveyor Project
             Washington, D.C. United S...
Identification of a problem
   •  Not enough public health information in
      developing countries
   •  Most data comes...
First Iteration: use computers
   •  Handheld computers (PDAs) best suited to
      environment
   •  Commercial software ...
Challenges of 1st Iteration
   •  Scalability
        –  Cost of hardware (PDAs)
        –  Cost of commercial software
  ...
Second and Third Iteration
   •  2nd: EpiSurveyor on PDAs
        –  Free, open-source instead of commercial
           so...
Current challenges
   •  Long-term sustainability
        –  Currently grant-supported
        –  Developing fee- and subs...
Public Administration

                   Andres Casco
                SAE On Line Auctions
                      Mexico

...
Challenges
   •    Social Engagement
         –    Digital Inclusion for Everyone (economic, social, gender).
         –  ...
Education

                       Frank Starmer
             Multilingual Systems for Literacy
                      and E...
Project Reach
   •  Mass
        –  Opportunity for large impact
        –  Likelihood of igniting curiosity among many le...
ICT: Education or Learning?
   •  Traditional education focuses on content mastery: a just-in-
      case paradigm.
      ...
ICT Arenas
   •  Cognitive: shifting learning paradigm
       –  ICT complements formal instruction
       –  ICT potentia...
A delicate balance
   •  Establish an engaging environment
   •  Balancing learning / social gals vs sustainaibility
     ...
Impact

                 Panel discussions
                     Session 2
             Moderator: Jeanna Högberg

2008-05-...
Panel
   •    Daniel Rickard, Education
   •    Alan Young, Health
   •    James Mudie, Environment
   •    Mayra Juca, Cu...
Education

                   Daniel Rickard
             Fire and Ice, Elluminate.
             Calgary, Alberta. Canada....
How to Measure Success in Education?




             Qualita've
vs.
Quan'ta've

2008-05-21          Panel discussions: Im...
There Must be a Balance of the Two

   •  Qualitative: Capture the Emotional Measurements
       –  Participants Diaries
 ...
Be able to defend the impact of your
                   program
   •  Appeal to both the emotional impact and
      the pr...
Is the project sustainable?
   •  Example from Rafi.ki
        –  The online community project started to
          take o...
Measure Success Based on a Single Simple
                    Question


     If you left, would the project continue witho...
2008-05-21   32
Health

                    Alan Young
     e-Care Elderly Home Management System
                    Hong Kong


2008-05-...
Three cases
   •  EduCare – Providing mobile learning content to
      train and help patients in using their medical
    ...
Impact on the patients
   •    Improve patients’ accessibility
   •    Satisfaction
   •    Safety
   •    Information acc...
Impact on Healthcare provider
   •    Improve decision making
   •    Continue professional development
   •    Improve me...
Impact on the society
   •    Transparency
   •    Control diseases
   •    Paradigm Shift
   •    Promote healthy lifesty...
Environment

                        James Mudie
             Indigenous Peoples Mapping Project
                         ...
Impact
   •  Awareness
   •  Replication of successful initiatives
       - for protection and conservation of the
      e...
Impact
   •  To see parents wanting their children to be
      educated
   •  Too see children motivated to learn
   •  Se...
Culture

                Mayra Juca
  Websites Communidad Segura & Vivba Favela
                   Brazil

2008-05-21     ...
Examples
   •  Kokbok à la Blakulla
        –  (cookbook)
        –  making a cookbook builds neighbours &
           conn...
2008-05-21   Panel discussions: Impact   43
2008-05-21   Panel discussions: Impact   44
2008-05-21   Panel discussions: Impact   45
Public Administration

                      Ian Retson
              Leicestershire CareOnLine
                 Leicester...
Public Administration: Impact
   Impact to Citizens/Businesses
            Reduced transaction cost
            Citizens...
A
Touch
Screen
helps
Billy
to
use
the

             computer
on
his
own

2008-05-21               Panel discussions: Impac...
Mukta
is
learning
English
with

 the
help
of
the
computer





2008-05-21         Panel discussions: Impact   49
Patricia
improves
her
dexterity
and
              language
skills
on
the
computer





2008-05-21   Panel discussions: Imp...
George
was
lonely
and
isolated





2008-05-21           Panel discussions: Impact   51
Peter
operates
his
computer

                         with
just
his
voice


2008-05-21   Panel discussions: Impact        52
Economic Development

                   Edwin Zulu
                COMESA SME Toolkit
                     Zambia

2008-0...
1. Policy Ideas and Creation
   •  Creation of new licenses and policies
      based on positive evaluation and results
  ...
2. Value Chain Enhancement
   •    Research and Development
   •    Design of Products, Services, or Processes
   •    Pro...
3. Scaling / Replication


   •  Increased interaction capability with ICT
   •  With scaling, we are able to either
     ...
4. Market Transparency
   •  Have been able to achieve online
      transparency as a result of out ICT
      involvements...
5. Challenge to Old Habits
   •  We have been able to present our
      projects as complementary rather than
      compet...
6. Local Specific Knowledge Bank/
                    Availability
   •  We have been able to provide
      comprehensive ...
7. Productivity/Efficiency

   •  Our projects have increased production,
      reduced cost, increased process efficiency...
Partnerships

                  Panel discussions
                     Session 3
             Moderator: Houssam Toufaili
...
Panel
   •    Matthew Blumberg, Culture
   •    Antoine Geissbuhler, Health
   •    Janine Selendy, Environment
   •    Su...
Culture

                 Matthew Blumberg
                  GridRepublic.org
             New York City, United States

 ...
What is Partnership?




                   Panel discussions:
2008-05-21                              64
                ...
What is Partnership?




                   Panel discussions:
2008-05-21                              65
                ...
What is Partnership?




                   Panel discussions:
2008-05-21                              66
                ...
Your Most Important Partners
   •  Yourself
   •  Your community of users/volunteers




                    Panel discuss...
Health

             Prof. Antoine Geissbuhler, MD
                     RAFT project
                      Switzerland

  ...
Partnerships
   •  Monika Krengel, Katriina Lahtinen, Jackson Mukonzo & Antoine
      Geissbuhler
   •  RAFT: supporting c...
Sustainability
   •  Organizing local partnerships
        –  Focal point, medical coordinator, technical
           coord...
Quality of service
   •  Developing operational partnerships
        –  to get timely responses
        –  and quality-con...
Relevant knowledge
   •  Understanding the real needs:
        –  nurses are prescribing in a district hospital
   •  Know...
Scaling up
   •  Partnering to maximize synergies
   •  IT infrastructure
       –  international partners with critical m...
Environment

                Janine Selendy
             Horizon Solutions Site
                 United States

          ...
Partnerships (1)

   •  The most successful organizations have
      accomplished their goals and objectives
      thanks ...
Partnerships (2)
   •  Working with volunteers and interns of all ages and
      backgrounds.
   •  Participating in the S...
Economic Development

                  Sunil Jacob Mathew
              All Blind Orchestra Project
                     ...
Resource pool
   •  Sharing:
       –  Financial
       –  Ideas
       –  Human resources
   •  Planning strategies
   • ...
Public Administration

                     Adrian Goh
             CitizenConnect Programme
                     Singapor...
Partnerships
   •  E.g. of Partnerships in e-Government
       –  Technology Providers (Auctions using eBay/Mexico)
      ...
Public Administration :
              Partnerships
Examples of Partnerships
    Technology Providers (eBay/Mexico)
    L...
SAE Online Auctions (Mexico)
Leicestershire CareOnLine (UK)
My CPF (Singapore)
Public Administration :
             Partnerships
Key Drivers for Successful Partnerships
    Buy-in and Ownership of Sta...
National Servicemen Portal
        (Singapore)
Education
               Ekaterina Fedotova
   Information Dissemination and Equal Access
                  (IDEA) Project...
Why partnership?
   •  Create scale
   •  Focus on core competencies
   •  Bridging resource gaps
      - financial
      ...
Planning
   •  Decide type of partner coverage
        –  Global /Local
        –  Multistakeholders
        –  Cross-sect...
Execution
   •  Phased implementation
        –  Pilot project / dating
        –  long-term agreement /marriage
   •  Lea...
Sustainability
   •  Creating value /
      benefits for long-term
      participation
   •  Transparency,
      accountab...
Multistakeholder Partnerships
   57 IDEA Centers in Russia
   30 of them - partners for over 9 years
   Why is this partne...
Stockholm Summary
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Stockholm Summary

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Presentaciones de las conclusiones del Stockholm Challenge del año 2008

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  1. 1. Challenges Panel discussions Session 1 Moderator: Eneas Hunguana 2008-05-21 Panel discussions: Challenges 1
  2. 2. Panel •  P. Krishna Reddy, Economic Development •  Hugh McGuire, Culture •  Sven Mauléon, Environment •  Joel Selanikio, Health •  Andres Casco, Public Administration •  Frank Starmer, Education 2008-05-21 Panel discussions: Challenges 2
  3. 3. Economic Development P. Krishna Reddy eSagu Project IIIT, Hyderabad, India 2008-05-21 Panel discussions: Challenges 3
  4. 4. Challenges (1) •  Power –  Availability and Quality •  Connectivity –  Internet Service Providers –  Mobile Connectivity Problems •  Sustainability –  Difficult to sustain on single service –  Development of sustainable business with out external support •  High service cost •  Policy/Government/Micro-Management Issues –  Non existent policies –  Non-supportive policies 2008-05-21 Panel discussions: Challenges 4
  5. 5. Challenges (2) •  Software licenses /IPRs –  Software licenses are expensive for small scale projects •  Logistics –  Tracking of materials •  Creating wealth •  Getting government/public Support –  Old habits or ideologies 2008-05-21 Panel discussions: Challenges 5
  6. 6. Culture Hugh McGuire LibriVox.org Canada 2008-05-21 Panel discussions: Challenges 6
  7. 7. Challenges •  Creating with technology. •  Building community through creation. •  Successfully building community might answer many of your challenges. 2008-05-21 Panel discussions: Challenges 7
  8. 8. Environment Sven Mauléon OpenmindProjects 2008-05-21 Panel discussions: Challenges 8
  9. 9. Challenges •  Integrated approaches: environment, health, social, economic, education •  Integrated partnerships •  Motivation and awareness •  Execution –  encouraging immediate action, go from talk to walk •  Communication –  overcoming cultural, language, and geographic barriers 2008-05-21 Panel discussions: Challenges 9
  10. 10. Challenges •  Communicating with local communities across language, cultural, and literacy barriers •  Establishing trust between “us” and local communities •  Scaling up without losing quality/replication of successful projects 2008-05-21 Panel discussions: Challenges 10
  11. 11. Health Dr. Joel Selanikio EpiSurveyor Project Washington, D.C. United States 2008-05-21 Panel discussions: Challenges 11
  12. 12. Identification of a problem •  Not enough public health information in developing countries •  Most data comes from surveys •  Surveys done on paper (no computers) 2008-05-21 Panel discussions: Challenges 12
  13. 13. First Iteration: use computers •  Handheld computers (PDAs) best suited to environment •  Commercial software available 2008-05-21 Panel discussions: Challenges 13
  14. 14. Challenges of 1st Iteration •  Scalability –  Cost of hardware (PDAs) –  Cost of commercial software –  Complexity of commercial software requires expensive consultants 2008-05-21 Panel discussions: Challenges 14
  15. 15. Second and Third Iteration •  2nd: EpiSurveyor on PDAs –  Free, open-source instead of commercial software –  Very easy to use •  3rd: EpiSurveyor on mobiles –  Use mobile phones instead of (or in addition to) PDAs –  Removes hardware cost 2008-05-21 Panel discussions: Challenges 15
  16. 16. Current challenges •  Long-term sustainability –  Currently grant-supported –  Developing fee- and subscription-based additional capabilities –  Open-source means many groups can add resources 2008-05-21 Panel discussions: Challenges 16
  17. 17. Public Administration Andres Casco SAE On Line Auctions Mexico 2008-05-21 Panel discussions: Challenges 17
  18. 18. Challenges •  Social Engagement –  Digital Inclusion for Everyone (economic, social, gender). –  Familiarity with ICT ( training and education ) –  Trust and Confidence –  To use ICT for dialogue between public and the government. Need for feedback systems so that people can reach governments or NGOs etc •   Citizen-Centric Approach –  Most of public administration projects lack citizen centric approach. Projects are based on offer/ leaders interests not on public demand/interest. •   Institutional Leadership –  Lack of e-leaders (Political champions) to support the systems. –  Need for integrated Government on ICT •  Remove duplication of systems that are doing the same tasks from different government agencies. –  Need for creation of awareness on ICT systems –  Need for training on the side of public staff on use of ICT systems. •   Technology –  Need for technology to support all the languages of a region (e.g India). •   Legal Framework –  Challenge of Legal framework for providing ICT services  2008-05-21 Panel discussions: Challenges 18
  19. 19. Education Frank Starmer Multilingual Systems for Literacy and Education 2008-05-21 Panel discussions: Challenges 19
  20. 20. Project Reach •  Mass –  Opportunity for large impact –  Likelihood of igniting curiosity among many learners •  Small Groups –  Personalized –  Interacting with “problem” groups (outside society mainstream)‫‏‬ –  Rapid adaptation to changing needs •  Unreached beneficiaries –  Minimal to no Internet access –  Difficult to attract enablers 2008-05-21 Panel discussions: Challenges 20
  21. 21. ICT: Education or Learning? •  Traditional education focuses on content mastery: a just-in- case paradigm. –  Readily accepted evaluation tools –  Suited to mainstream learners –  Infrequently used content subject to the forgetting process •  Internet-centric and problem-based learning –  Problem solving leads to just-in-time learning –  New skill: harvesting Internet accessible resources –  Reduces impact of the forgetting process 2008-05-21 Panel discussions: Challenges 21
  22. 22. ICT Arenas •  Cognitive: shifting learning paradigm –  ICT complements formal instruction –  ICT potential to incorporate family members into the learning environment –  New generation of contributors to national priorities •  Social: –  Misunderstanding of ICT: Not limited to business –  ICT focus on improving communication and language skills 2008-05-21 Panel discussions: Challenges 22
  23. 23. A delicate balance •  Establish an engaging environment •  Balancing learning / social gals vs sustainaibility in a business setting (no free lunch)‫‏‬ •  Balance between global priorities vs local priorities •  Sensitive balance between technology and people issues (sensitive, forgiving, encouraging) 2008-05-21 Panel discussions: Challenges 23
  24. 24. Impact Panel discussions Session 2 Moderator: Jeanna Högberg 2008-05-21 Panel discussions: Impact 24
  25. 25. Panel •  Daniel Rickard, Education •  Alan Young, Health •  James Mudie, Environment •  Mayra Juca, Culture •  Ian Retson, Public Administration •  Edwin Zulu, Economic Development 2008-05-21 Panel discussions: Impact 25
  26. 26. Education Daniel Rickard Fire and Ice, Elluminate. Calgary, Alberta. Canada. 2008-05-21 Panel discussions: Impact 26
  27. 27. How to Measure Success in Education? Qualita've
vs.
Quan'ta've
 2008-05-21 Panel discussions: Impact 27
  28. 28. There Must be a Balance of the Two •  Qualitative: Capture the Emotional Measurements –  Participants Diaries –  End of Event Questioners –  End User Feedback Forms –  Stories that highlight the impact of the program –  Always share these stories –  Example: Matera Online Newspaper, captures the stories! •  Quantitative: Capture Numbers and Statistics –  There are 1000’s of ways to do this –  Pick the right items to measure –  Highlight how many people are affected by the change, and prove it! 2008-05-21 Panel discussions: Impact 28
  29. 29. Be able to defend the impact of your program •  Appeal to both the emotional impact and the practical impact of your program •  Hire an outside expert organization to do the impact study for you –  WIMPS did this last year •  Using the document to get additional funding •  The document made them a better organization 2008-05-21 Panel discussions: Impact 29
  30. 30. Is the project sustainable? •  Example from Rafi.ki –  The online community project started to take on a life of it’s own! –  It grows beyond the original vision •  Example from Wara Bilong Life –  Students are having so much fun, they don’t know they are learning! They want to keep playing! 2008-05-21 Panel discussions: Impact 30
  31. 31. Measure Success Based on a Single Simple Question If you left, would the project continue without you? People Vote with their feet! If yes, then we suggest you have attained one level of success If no, then there may be more work to do 2008-05-21 Panel discussions: Impact 31
  32. 32. 2008-05-21 32
  33. 33. Health Alan Young e-Care Elderly Home Management System Hong Kong 2008-05-21 Panel discussions: Impact 33
  34. 34. Three cases •  EduCare – Providing mobile learning content to train and help patients in using their medical device to better manage their medical condition. •  Mindyourmind.ca is an international interactive website for youth struggling with mental health issues and provide resources for youth to help themselves and their peers. •  e-Care Elderly Home Management System is a web-based system serving elderly centers in Hong Kong. 2008-05-21 Panel discussions: Impact 34
  35. 35. Impact on the patients •  Improve patients’ accessibility •  Satisfaction •  Safety •  Information accuracy •  Reduce resources (e.g. visit to the healthcare hence reduce cost) 2008-05-21 Panel discussions: Impact 35
  36. 36. Impact on Healthcare provider •  Improve decision making •  Continue professional development •  Improve methodology •  Improve effectiveness and efficiency 2008-05-21 Panel discussions: Impact 36
  37. 37. Impact on the society •  Transparency •  Control diseases •  Paradigm Shift •  Promote healthy lifestyle •  Government awareness 2008-05-21 Panel discussions: Impact 37
  38. 38. Environment James Mudie Indigenous Peoples Mapping Project Congo 2008-05-21 Panel discussions: Impact 38
  39. 39. Impact •  Awareness •  Replication of successful initiatives - for protection and conservation of the environment •  Integrated approaches •  Transparency - truth, honesty in public relations. Open and inclusive solutions 2008-05-21 Panel discussions: Impact 39
  40. 40. Impact •  To see parents wanting their children to be educated •  Too see children motivated to learn •  Selling community products - shea butter (link) •  Mapping of indigenous people’s resources 2008-05-21 Panel discussions: Impact 40
  41. 41. Culture Mayra Juca Websites Communidad Segura & Vivba Favela Brazil 2008-05-21 Panel discussions: Impact 41
  42. 42. Examples •  Kokbok à la Blakulla –  (cookbook) –  making a cookbook builds neighbours & connections •  VivaFavela –  (youth community media) discovering citizenship by being correspondents 2008-05-21 Panel discussions: Impact 42
  43. 43. 2008-05-21 Panel discussions: Impact 43
  44. 44. 2008-05-21 Panel discussions: Impact 44
  45. 45. 2008-05-21 Panel discussions: Impact 45
  46. 46. Public Administration Ian Retson Leicestershire CareOnLine Leicestershire, U.K. 2008-05-21 Panel discussions: Impact 46
  47. 47. Public Administration: Impact Impact to Citizens/Businesses   Reduced transaction cost   Citizens gain access to information   Improved quality of life   Giving access to people 24x7 at home instead of 9 to 5 office hours   ICT services gives access to minority groups e.g. gender Impact to Government   Simplification, unification and standardisation to provide services (e.g. in Singapore charity portal)   Driving change of the government system; but not change for change sake Impact to ICT Industry   Best technological practise Transfer across borders. Negative Impact   how to we deal with unemployment that is created by the use of ICT systems. Measurement   Measuring the impact from the different dimensions, socially and quantitative 2008-05-21 Panel discussions: Impact 47
  48. 48. A
Touch
Screen
helps
Billy
to
use
the
 computer
on
his
own
 2008-05-21 Panel discussions: Impact 48
  49. 49. Mukta
is
learning
English
with
 the
help
of
the
computer
 2008-05-21 Panel discussions: Impact 49
  50. 50. Patricia
improves
her
dexterity
and language
skills
on
the
computer
 2008-05-21 Panel discussions: Impact 50
  51. 51. George
was
lonely
and
isolated
 2008-05-21 Panel discussions: Impact 51
  52. 52. Peter
operates
his
computer
 with
just
his
voice
 2008-05-21 Panel discussions: Impact 52
  53. 53. Economic Development Edwin Zulu COMESA SME Toolkit Zambia 2008-05-21 Panel discussions: Impact 53
  54. 54. 1. Policy Ideas and Creation •  Creation of new licenses and policies based on positive evaluation and results of project implementation 2008-05-21 Panel discussions: Impact 54
  55. 55. 2. Value Chain Enhancement •  Research and Development •  Design of Products, Services, or Processes •  Production •  Marketing & Sales •  Distribution •  Customer Service 2008-05-21 Panel discussions: Impact 55
  56. 56. 3. Scaling / Replication •  Increased interaction capability with ICT •  With scaling, we are able to either present a formidable front that can push to modify existing structures •  With scaling, it is easy to work around existing oppressive policies 2008-05-21 Panel discussions: Impact 56
  57. 57. 4. Market Transparency •  Have been able to achieve online transparency as a result of out ICT involvements 2008-05-21 Panel discussions: Impact 57
  58. 58. 5. Challenge to Old Habits •  We have been able to present our projects as complementary rather than competitive, and that has helped overcome old ideologies 2008-05-21 Panel discussions: Impact 58
  59. 59. 6. Local Specific Knowledge Bank/ Availability •  We have been able to provide comprehensive documentation and information for online sharing 2008-05-21 Panel discussions: Impact 59
  60. 60. 7. Productivity/Efficiency •  Our projects have increased production, reduced cost, increased process efficiency in service delivery and increased profitability 2008-05-21 Panel discussions: Impact 60
  61. 61. Partnerships Panel discussions Session 3 Moderator: Houssam Toufaili Panel discussions: 2008-05-21 61 Partnerships
  62. 62. Panel •  Matthew Blumberg, Culture •  Antoine Geissbuhler, Health •  Janine Selendy, Environment •  Sunil Jacob Mathew, Economic Dev. •  Adrian Goh, Public Administration •  Ekaterina Fedotova, Education Panel discussions: 2008-05-21 62 Partnerships
  63. 63. Culture Matthew Blumberg GridRepublic.org New York City, United States Panel discussions: 2008-05-21 63 Partnerships
  64. 64. What is Partnership? Panel discussions: 2008-05-21 64 Partnerships
  65. 65. What is Partnership? Panel discussions: 2008-05-21 65 Partnerships
  66. 66. What is Partnership? Panel discussions: 2008-05-21 66 Partnerships
  67. 67. Your Most Important Partners •  Yourself •  Your community of users/volunteers Panel discussions: 2008-05-21 67 Partnerships
  68. 68. Health Prof. Antoine Geissbuhler, MD RAFT project Switzerland Panel discussions: 2008-05-21 68 Partnerships
  69. 69. Partnerships •  Monika Krengel, Katriina Lahtinen, Jackson Mukonzo & Antoine Geissbuhler •  RAFT: supporting care professionals in remote hospitals in 15 countries in Africa –  continuing education, need for appropriate knowledge –  telemedicine, clinical and logistical support •  A solution to several key challenges –  Sustainability –  Quality of service –  Relevant knowledge –  Scaling up Panel discussions: 2008-05-21 69 Partnerships
  70. 70. Sustainability •  Organizing local partnerships –  Focal point, medical coordinator, technical coordinator •  In Mali, 2001: a bottom-up approach –  « if you go there, you rot there » –  difficulty to get institutional anchoring •  In Mauritania, 2002: a top-down approach –  immediate government support –  limited physician buy-in Panel discussions: 2008-05-21 70 Partnerships
  71. 71. Quality of service •  Developing operational partnerships –  to get timely responses –  and quality-controlled services •  Reference center in Bamako, Mali –  staffed with junior on-call physicians –  supporting virtual communities of experts Panel discussions: 2008-05-21 71 Partnerships
  72. 72. Relevant knowledge •  Understanding the real needs: –  nurses are prescribing in a district hospital •  Knowledge partners: –  universities, university hospitals –  contents producers (WHO) –  end-users –  expertise in user-centered design Panel discussions: 2008-05-21 72 Partnerships
  73. 73. Scaling up •  Partnering to maximize synergies •  IT infrastructure –  international partners with critical mass –  local companies with local presence •  Software –  using and sharing Open Source Software •  Communication –  to the public –  the policy makers –  the funding organizations Panel discussions: 2008-05-21 73 Partnerships
  74. 74. Environment Janine Selendy Horizon Solutions Site United States Panel discussions: 2008-05-21 74 Partnerships
  75. 75. Partnerships (1) •  The most successful organizations have accomplished their goals and objectives thanks to partnerships •  Examples of partnership –  similar organizations –  Non-government and government, academic, local, regional, nation, and international –  corporate social responsibility (CSR) Panel discussions: 2008-05-21 75 Partnerships
  76. 76. Partnerships (2) •  Working with volunteers and interns of all ages and backgrounds. •  Participating in the Stockholm Challenge Svalbard Global Seed Vault in the Arctic Opens Doors for 100 Million Seeds from 100 Countries The action we fail to take today might help save the planet for the future Panel discussions: 2008-05-21 76 Partnerships
  77. 77. Economic Development Sunil Jacob Mathew All Blind Orchestra Project India Panel discussions: 2008-05-21 77 Partnerships
  78. 78. Resource pool •  Sharing: –  Financial –  Ideas –  Human resources •  Planning strategies •  Information providers •  Looking at models complementing each other •  Technical cooperation •  Sustainable business model •  Using synergies to build model Panel discussions: 2008-05-21 78 Partnerships
  79. 79. Public Administration Adrian Goh CitizenConnect Programme Singapore Panel discussions: 2008-05-21 79 Partnerships
  80. 80. Partnerships •  E.g. of Partnerships in e-Government –  Technology Providers (Auctions using eBay/Mexico) –  Local Community (Feedback forums/UK) –  Academia (Training for Police/Italy) –  ICT Industry (Industry Engagement/S’pore) •  Key Drivers for Success –  Buy-in and Ownership of Stakeholders –  Win-win outcomes •  Structuring the Contractual Relationship –  From transaction based to outcome based (e.g. S’pore) Panel discussions: 2008-05-21 80 Partnerships
  81. 81. Public Administration : Partnerships Examples of Partnerships   Technology Providers (eBay/Mexico)   Local Community (UK)   Academia (Italy)   ICT Industry / Whole of Govt (S’pore)
  82. 82. SAE Online Auctions (Mexico)
  83. 83. Leicestershire CareOnLine (UK)
  84. 84. My CPF (Singapore)
  85. 85. Public Administration : Partnerships Key Drivers for Successful Partnerships   Buy-in and Ownership of Stakeholders   Win-win outcomes Structuring the Contractual Relationship   From transaction based to outcome based (e.g. NS Portal S’pore)
  86. 86. National Servicemen Portal (Singapore)
  87. 87. Education Ekaterina Fedotova Information Dissemination and Equal Access (IDEA) Project Russia Panel discussions: 2008-05-21 88 Partnerships
  88. 88. Why partnership? •  Create scale •  Focus on core competencies •  Bridging resource gaps - financial - technical - strategic - knowledge - HR Panel discussions: 2008-05-21 89 Partnerships
  89. 89. Planning •  Decide type of partner coverage –  Global /Local –  Multistakeholders –  Cross-sectoral collaboration •  Target the partner –  Where to find them –  How to create win/win –  Ensure common goals Panel discussions: 2008-05-21 90 Partnerships
  90. 90. Execution •  Phased implementation –  Pilot project / dating –  long-term agreement /marriage •  Leadership •  Maintaining your organization/project identity •  Continuous feedback and flexibility Panel discussions: 2008-05-21 91 Partnerships
  91. 91. Sustainability •  Creating value / benefits for long-term participation •  Transparency, accountability, good governance Panel discussions: 2008-05-21 92 Partnerships
  92. 92. Multistakeholder Partnerships 57 IDEA Centers in Russia 30 of them - partners for over 9 years Why is this partnership successful? - new contacts and technologies - loyal stakeholders who deliver professional programs Panel discussions: 2008-05-21 93 Partnerships
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