This document discusses how having a positive attitude and loving what you do can lead to better outcomes in work, learning, and relationships with patients/customers. It encourages recognizing and addressing stress, maintaining a healthy lifestyle, expressing emotions, renewing your outlook, pursuing hobbies you love, and committing or dedicating yourself to your work. Having passion and excitement about your job and sharing that enthusiasm with others through dedication and word-of-mouth recommendations can generate more customers and support. The key message is to love what you do in order to do your best work and help others.

1. LOVE What You Do,
Do What You LOVE
New Mexico Region III EMS Conference
April 29, 2012
Kirk E. Mittelman, M.Ed., NREMTP
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2. Where am I from?
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3. Topics For Discussion
n Discuss the personal advantages of
having a positive attitude
n Discuss how improving your love
for your work can translate to
better learning, working and patient
(customer) outcomes
n Discuss how your passion can build
your career and even a business.
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4. Please Stand and Join Me
n A Chance To Let Loose
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5. SING & SMILE With Me
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6. Are You Positive?
n How do you look at your job?
n What is your outlook on life?
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7. Attitude Is Everything
n Do people like to be around you?
n Do you like to be around you?
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8. The Woe Is Me Syndrome
n Do you know one of these people?
n Are you one of these people?
n $5 Fee
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9. Causes Of Stress (1 of 2)
n Get your paper and pen out
n List three causes of your stress
n Time to share
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10. Causes Of Stress (2 of 2)
n Were any of these on your list?
• Work
• Spouse
• Kids
• Money
• New Home
• New Job
• Students
• Co Workers
• Any others? 10

11. Avoiding Disaster
n What can we do to avoid disaster?
n Recognize
n Prevent
n Remove
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12. Recognize Your Stress
n Feeling of guilt
n Feeling of
helplessness
n Anxiety
n Inability to
Concentrate
n Inability to make
decisions
n Loss of appetite
n Over eating
n Loss of interest in
work
n Loss of interest in
sexual activities
n Irritable
n Increased use of
alcohol or drugs
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13. PREVENT
n Good Health Habits?
• Can they contribute to your outlook?
n Do you have an excuse not to live
healthy?
n Demand Your Rights
• Food
• Sleep
• Exercise
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14. Remove Your Stressors
n Identify your stressors
n Remove as many as possible
n When you can’t remove them, try to
change them
n Face your stressors head on
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15. Are You Positive The Job Is For U?
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16. 7 Positive Advantages
① You will feel better
② Your family will like you (again)
③ You will increase your customer
base
④ Your Friends/Family will be happy
⑤ You will be happy
⑥ You might make some money you
hadn’t planned on
⑦ People will want to be around you
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17. Positive Disadvantages
n It’s work
n People will like me
n I will get more Out of Life
n You might increase your customer base
n People will want to be around me
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18. I Need An Attitude Adjustment
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19. How Can I Improve My Attitude?
n Eliminate
n Express
n Renew
n Pick A Love
n Balance
n Take A Night
n Call
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20. Eliminate
n Your Crutches
n Stressors
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21. Express Yourself
n Tell Someone You Love Them Every
Day
n Hugs Are Good
n Let Those Feelings Out
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22. RENEW
n Are You Happy Where You Are
Working?
n Is It The Job?
• GET A NEW JOB
n OR Is It YOU?
• GET A NEW ATTITUDE
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23. Pick A Love
n Get out your paper and pencil/pen
n Write down 5 things you love to do
n Are you doing any of them?
n Can you make any of them into your
job?
n What is stopping you?
n What would help you?
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24. Balance
n Balance Life
• Family
• Work
• Me Time
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25. Take A Night
n Spend Time With Your Special Person
n Make A Date Night
n Does Not Have To Be Expensive Or
Extravagant
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26. Call
n Your Mom
n Home
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27. Work
n Are you married to it or just dating?
n Is it a marriage of convenience?
n Is it time for a divorce?
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28. Energy
n How is energy transmitted to make
your television work?
n How does your heart work?
n Can we take these lessons to
energize our lives?
n Can we take this energy and
transmit it to our Patients,
Coworkers, Students, Family?
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29. Excitement About Your Product
n When you speak about your
job are you excited?
• Why?
• Why not?
n When you speak to Patients/
Customers are you excited?
• Why?
• Why not?
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30. Enjoy What You Do
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31. Have you ever?
n Met the person that brings down the
room mood?
• ARE YOU THAT PERSON?
n Met the person that brings the room
up in mood?
• Can you be that person?
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32. IF
n You advertise will they really come?
n You build it will they really come?
n IF ______talk will they come?
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33. The best and cheapest
form of advertising is
word of mouth
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34. How can we do this?
Are you dedicated or committed?
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35. Commitment
n What would it take to commit you to
your job?
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36. Dedication
n Can you be dedicated to your job
without being married to it?
n What would it take to make you
dedicated?
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37. Passion
n If you are passionate can you
generate more customers?
n Can your customers/students tell the
difference in you when you are
passionate?
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38. Can This Passion Translate:
n To your customers?
n To improve Patient outcomes?
n To make customers support
our service?
n Make Word of Mouth your
best advertising?
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39. Fun
n When you have fun learning and the
teacher is having fun…
n The learning becomes second nature.
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40. EMS Is Crazy…
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41. If You Love What You Do:
Those Around you will feed off of
your energy
and Do What You Love
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42. Remember To SMILE
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43. What is stopping you?
Love What You Do
AND
Do What You LOVE!
Kirk Mittelman, M.Ed., NREMT-P
(801)372-0928
Kmittelman@gmail.com
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