B2B Online Marketing? 1 CONFIDENTIAL WebsiteBiz OR
Top 5 Questions from B2B Marketers What are the best tactics for lead generation How to do I measure results Where do I start? How to budget $ DIY vs. Outsourcing CONFIDENTIAL WebsiteBiz ?
Start with the Basics Why is online marketing important to your business?
Marketers Doing Marketing
People Blocking Marketing Pop-Ups Can-Spam Act = Law
Rethinking Marketing Outbound Telemarketing Trade shows Direct mail Email blasts Print/TV/radio ads Interruption
Inbound
SEO / SEM
Blogging
Social Media
Free tools/trials
Viral videos
Permission
B2B Buyers Start in Search Q: Where did they look first when making buying decisions? 98% Search on Google
Anatomy of a Google Search Results Page CONFIDENTIAL WebsiteBiz Paid Listings (PPC) Organic Listings (SEO)
SEO – What and Why SEO refers to techniques that help your website rank higher in the organic/natural search results Algorithms determine ranking SEO helps more people who are looking for your product or service find you.
10 CONFIDENTIAL WebsiteBiz SEO Foundation = Scalable SEO
What is Good SEO Content? Good Content speaks to your audience… Solves problems Answers questions Provides Information While keeping search engines “in mind”
Types of Good B2B Content B2B customers go online to seek knowledge and thought leadership Focus and make your content visible Blog Posts White Papers Articles Press Releases
Choosing Keywords for SEO Start with Research Brainstorming Use Online Tools – www.Google.com/Adwords Get in the mind of your customer It’s not about you! Organize Your Keyword Research Search Volume and Popularity (goal = high) Relevance (goal = high) Competition or Difficulty Ranking ( goal = low)
Google - Keyword Research Tool
Where to Use Keywords in Your Content Site-wide Title tags Meta Descriptions URL Structure Product Image Tags Headlines Anchor Text Links Body Text Copy
Home Page & Product Page Content Must have quality, accessible content Describe your company/website Most competitive phrases (Pos Products) Write naturally –not list of keywords Be Descriptive Not “our solution” or “our product” Edit Your Current Text Find generic words Replace them with keywords from your research (where appropriate!)
Linking - Defined Inbound Links Web pages that link to you Quality & Industry Internal Links Linked pages within your site Link Anchor Text - text that is in the link “Flash” content is not linkable
Link Building Tips Vertical Directories (Business.com) Partners Content is king Start a blog Create a tool (Energy savings calculator) Other: viral videos, photos Press Releases Social Media
19 CONFIDENTIAL WebsiteBiz SEO Foundation = Scalable SEO
Types of Social Media CONFIDENTIAL Social Media Social News UGC Sites Social Networking
Show of Hands
Create a “Customer-Centric” Blog Blogs = the “Swiss Army Knife” of Social Media Strategy Wordpress.com - #1 Blog Platform for SEO Demonstrate thought leadership & offer relevant content No white papers, press releases or sales pitch Provide easy access to contact information People subscribe via RSS
Create a Company Profile
Post events, white papers, news
Maintain and update
Create and Use Groups
Industry topics
Associations
Trends
Product
Seed the groups with members
Encourage employees, alumni, partners, customers to join
Provide time for employee to spend on the tool
Coach your employees to answer questions and offer input
Using LinkedIn for Business
Make Your Profile Client-Focused Choose Connections Wisely Get Connecting Use “Search” to find potential customers Give Testimonials to get them LinkedIn for Executives
You write and read messages of up to 140 characters
The messages (aka tweets) are public,and you decide which accounts you want to receive messages from
Twitter works equally well from your desktop or mobile phone
How Does it Work?
Build relationships on Twitter
Follow industry leaders (@Dell, @Starbucks)
Listen for comments about you
Respond to comments and queries
Ask questions
Post links to things people would find interesting
“Retweet” messages you would like to share
Use a friendly, casual tone
Don’t spam people
Using Twitter for Business
27 CONFIDENTIAL WebsiteBiz SEO Foundation = Scalable SEO
Measuring Results = ROI What should you track? How People arrive at your website How they navigate your website How they find information on your website How they value your website content How they respond to calls-to-action 28 CONFIDENTIAL WebsiteBiz
Don’t be an information charity
Important B2B Calls to Action Things like… Download White Papers View a Video Read a Case Study View a Demo Register for a Webinar Subscribe to an email newsletter 30 CONFIDENTIAL WebsiteBiz
Providing Answers to Difficult Questions 31 CONFIDENTIAL WebsiteBiz
Google Analytics
It works
Intuitive
It’s Integrated
It’s Free
Key Takeaways Content is King
Top 5 Questions from B2B Marketers What are the best tactics for lead generation How to do I measure results Where do I start? How to budget $ DIY vs. Outsourcing CONFIDENTIAL WebsiteBiz ?
About Us WebsiteBiz is a Results-Driven Interactive Marketing Agency Founded in 1997 Headquartered in Charlotte, NC Partial Client List: 34 CONFIDENTIAL WebsiteBiz Overview
What We Do Strategy and Research Online Market Research Competitive Analysis Benchmarking and ROI analysis Online Marketing Search Engine Optimization Paid Search Marketing Social Media Display Media Buying Email Marketing Web Design and Usability 35 CONFIDENTIAL WebsiteBiz Overview
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