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HOW TO TELL STORIES THAT
TAKE PEOPLE FROM
PASSIVE TO PASSIONATE
Julia Campbell
@JuliaCSocial
www.jcsocialmarketing.com
ABOUT ME
Mom of 2
Returned Peace Corps Volunteer (Senegal 2000-
2002)
Former Development and Marketing Director at
small shops
Author, Storytelling in the Digital Age: A Guide for
Nonprofits
Passionate digital storytelling evangelist
Blog: www.jcsocialmarketing.com/blog
WHAT WE WILL
COVER TODAY
The 4 Steps to Successful Storytelling
How to drive your donors, supporters, and online fans
to take action through compelling storytelling
Why visuals are so vital to effective storytelling
Examples from different nonprofits using effective
visual storytelling in their online campaigns
TWEET @JULIACSOCIAL@NETWORK4GOOD
WE ARE ALL
STORYTELLERS.
POLL QUESTION
Do you share stories of your impact on social media and other digital channels?
Frequently
Semi-regularly
Hardly ever
We haven’t started yet
4 STEPS TO SUCCESSFUL VISUAL STORYTELLING
Grab attention.
1
Elicit an
emotional
response.
2
Ask for an
action.
3
Inspire sharing.
4
FIRST STEP – GRAB
ATTENTION
This is why video works so well.
Movement!
Color.
Eye-catching.
“Thumb-stopping.”
Great visuals are essential.
TWEET @JULIACSOCIAL@NETWORK4GOOD
FIRST STEP – GRAB ATTENTION
What is unexpected?
What is timely?
What is provocative?
What would happen if you closed your doors TOMORROW?
TWEET @JULIACSOCIAL@NETWORK4GOOD
https://www.youtube.com/watch?time_continue=3&v=SelvUz8Zr3k
2) MAKE ME FEEL
SOMETHING!
The only way to reach people is to get
them “passionately inspired or pissed
off.” – Chelsea Clinton
KNOW YOUR AUDIENCE
You have to know your audience first and foremost
before crafting an emotional story.
If you don’t know them – ASK THEM.
What are the top 5 reasons that your donors
support you?
Use their words and their language – “People like
us do things like this.”
Surveys, Segmenting/Targeting, Custom Questions
on Network for Good
TWEET @JULIACSOCIAL@NETWORK4GOOD
TWITTER: @JULIACSOCIAL
TWEET @JULIACSOCIAL@NETWORK4GOOD
POLL QUESTION
Which emotion do you think would best move your supporters from passive to
passionate?
Inspiration
Anger
Sadness
Hope
3) ASK FOR AN ACTION Only one call-to-action (CTA) per story.
TWITTER: @JULIACSOCIAL
SOURCE:
HTTP://WWW.BETHKANTER.ORG/SOWHAT/
TWEET @JULIACSOCIAL@NETWORK4GOOD
TWEET @JULIACSOCIAL@NETWORK4GOOD
4) INSPIRE SHARING
“SO, TELL US
YOUR
STORY…”
What is your favorite memory?
How has our program made you feel?
How did you feel when you first discovered us?
What is one reason that you continue to support us?
What impact have you witnessed in the community because of
our work?
POLL QUESTION
Have you ever asked your community to share their stories on social media?
Yes, and it worked well
Yes, but we didn’t get a lot of responses
No, not yet
HOW DO WE GET MORE SOCIAL
MEDIA ENGAGEMENT WITH
STORYTELLING?
FACEBOOK NEWS
FEED PRIORITIZES
“MEANINGFUL
INTERACTIONS” IN
PUBLIC POSTS.
TWITTER: @JULIACSOCIAL
“INSPIRING
CONVERSATION”
Facebook Live
video
Stories
SHARE MORE
LIVE VIDEO.
Facebook
reported that
Facebook Live
videos get 6x
more interactions
than regular
video.
Facebook
reported that
Facebook Live
videos get 6x
more interactions
than regular
video.
Facebook users
spend 3x more
time watching live
videos than a
video that’s no
longer live.
Facebook users
spend 3x more
time watching live
videos than a
video that’s no
longer live.
22
They also
comment more
than 10x
more during live
videos.
They also
comment more
than 10x
more during live
videos.
TWITTER: @JULIACSOCIAL
FACEBOOK LIVE
BATTLE-TESTED
TOOLS
Canva
Adobe Spark
Animoto
WordSwag mobile app
BATTLE-TESTED TOOLS
Boomerang
Prisma
Over
Picstitch
BATTLE-TESTED
TOOLS
Network for Good
Designer emails
Text blasts
Fundraising pages
POLL QUESTION
Which tool are you most excited to try out for your storytelling campaigns?
Canva
WordSwag
Animoto
Facebook Live
All of them!
THANK YOU!
JULIA@JCSOCIALMARKETING.COM
TWITTER: @JULIACSOCIAL
WWW.FACEBOOK.COM/JCSOCIALMARKETING

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