• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Correcting Without Being Critical 1
 

Correcting Without Being Critical 1

on

  • 404 views

religious slides

religious slides

Statistics

Views

Total Views
404
Views on SlideShare
404
Embed Views
0

Actions

Likes
0
Downloads
8
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Correcting Without Being Critical 1 Correcting Without Being Critical 1 Presentation Transcript

    • Copyright © 2008 Tommy's Window. All Rights Reserved ♫ Turn on your speakers! CLICK TO ADVANCE SLIDES Tommy's Window Slideshow Correcting Being Critical -- Adapted from a text by Les Giblin Without Part 1
    • There are going to be times when the successful leader must point out errors and "correct" those working with him. This is truly an art, and one that most would-be leaders fall down on. The real purpose of criticism is not to beat the other fellow down, but to build him up. Not to hurt his feelings, but to help him do a job better.
    • Not long ago I was discussing this subject with Walter Johnson, vice-president of American Airlines. We were discussing the real need for criticism, and how it could be a real help. You know, Les," he said, "a pilot coming in for a landing is a good example of successful criticism. Frequently, his flying must be criticized or corrected by the tower.
    • If he's off course, the tower doesn't hesitate to tell him so. If he's coming in too low, he's told about it. If he is going to overshoot the field, he is corrected. Yet I've never heard of one of our pilots getting offended by this criticism. I've never heard one say, 'Aw, he's always finding fault with my flying. Why can't he say something good for a change?'"
    • Keep in mind that their criticism is to achieve a good end result for both the airline and the pilot. The man in the tower doesn't deal in personalities. He doesn't use recriminations. His criticism is not blared out over loudspeakers but in strict privacy to the pilot's earphones. He criticizes the act, not the person. The next time you must get someone back on the beam, remember how the airlines "correct" their pilots.
    • He doesn't say, "Well, if that isn't a dumb way to come in for a landing." He just says, "You're coming in too low." The pilot isn't asked to do something merely to please the boss. He has an incentive of his own to take the criticism and benefit by it. He is not offended; he actually appreciates it. He is more likely to buy the man in the tower a steak dinner than to cuss him.
    • And the really important thing is that both the pilot and his "boss" achieve some useful end result. The criticism accomplishes something.
    • www.tommyswindow.com For more PowerPoint slideshows, visit: TO SHARE! A smile in giving honest criticism can make the difference between resentment and reform.