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NAME :- NIDHI MISHRA REGISTRATION NO :- CRO 381034 BATCH NO :- 434 BATCH ROLL NO :- 7 TOPIC :- CUSTOMER REFERRALS

Referral sales through happy customers

Are your customers happy? ,[object Object],[object Object]

If no , then go back and correct these key performance parameters first.

If yes, can you generate sales?

How can you generate sales? Obviously, through happy customers.

Generating sales from which customer base is cheaper? ,[object Object],[object Object],[object Object],[object Object]

New customers: ,[object Object],[object Object],[object Object]

Who is a cold enquiry customer? ,[object Object],[object Object],[object Object],[object Object]

Who is hot enquiry customer? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Benefits of existing customers ,[object Object],[object Object],[object Object],[object Object]

Generate sales requirement? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

It is Service job; not a sales person job because ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],It is Service job; not a sales person job because

[object Object],[object Object],[object Object],[object Object],It is Service job; not a sales person job because

Will you give this responsibility to sales ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Target ,[object Object],[object Object],[object Object]

PROCESS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Motivate & monitor – how? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Yes; you can make this possible!!

What problems you may have? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Pre requisites of a CCE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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