On October 8, 2015, delivered a guest talk at the Carnegie Mellon University in Rwanda, Kigali and deliberated with students of M.S. in Information Technology taking the course - Strategic use of digital information in enterprises – on, intrinsic properties of Information and Communications Technology, transformation Governments are undergoing and the case study of the National Institute of Statistics of Rwanda (NISR) in this milieu.

1. Strategic use of digital
information in Government
M.S. in Information Technology
[Strategic use of digital information in enterprises]
Guest Talk @Carnegie Mellon University in Rwanda, Kigali I October 8, 2015
…
Rajiv Ranjan
NISR/UNDP-Rwanda

2. @rajiv_r_in

3. Agenda
1 2 3

4. Agenda
Intrinsic properties
of Information and
Communications
Technology
2 3

5. Agenda
Intrinsic properties
of Information and
Communications
Technology
Transformation
Governments are
undergoing
3

6. Agenda
Intrinsic properties
of Information and
Communications
Technology
Transformation
Governments are
undergoing
Case study of the
National Institute
of Statistics of
Rwanda (NISR)

7. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)

8. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Information

9. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Information
Connectedness

10. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Information
DevicesConnectedness

11. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Information
DevicesConnectedness
Efficiency gains

12. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Information
DevicesConnectedness
Diminishing space and time constraints
Efficiency gains

13. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Information
DevicesConnectedness
Diminishing space and time constraints
Efficiency gains
Analysis (with accuracy) improvements

14. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Information
DevicesConnectedness
Analysis (with accuracy) improvements
Diminishing space and time constraints
Efficiency gains
Supply of information

15. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)

16. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)

17. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric

18. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric

19. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push

20. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull

21. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull
Government as a sole provider of citizen services

22. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull
Government as a sole provider of citizen services
Government assembles multiple competitive sources
of citizen services

23. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull
Government as a sole provider of citizen services
Government assembles multiple competitive sources
of citizen services
Unconnected vertical business silos

24. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull
Government as a sole provider of citizen services
Government assembles multiple competitive sources
of citizen services
Unconnected vertical business silos
New virtual business layer, build around citizen needs,
operates horizontally across government

25. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull
Government as a sole provider of citizen services
Government assembles multiple competitive sources
of citizen services
Unconnected vertical business silos
New virtual business layer, build around citizen needs,
operates horizontally across government
Public data is locked away within government

26. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull
Government as a sole provider of citizen services
Government assembles multiple competitive sources
of citizen services
Unconnected vertical business silos
New virtual business layer, build around citizen needs,
operates horizontally across government
Public data is locked away within government Public data is available freely for reuse by all

27. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull
Government as a sole provider of citizen services
Government assembles multiple competitive sources
of citizen services
Unconnected vertical business silos
New virtual business layer, build around citizen needs,
operates horizontally across government
Public data is locked away within government Public data is available freely for reuse by all
Citizen as a recipient or consumer of services

28. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull
Government as a sole provider of citizen services
Government assembles multiple competitive sources
of citizen services
Unconnected vertical business silos
New virtual business layer, build around citizen needs,
operates horizontally across government
Public data is locked away within government Public data is available freely for reuse by all
Citizen as a recipient or consumer of services Citizen as owner and co creator of services

29. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull
Government as a sole provider of citizen services
Government assembles multiple competitive sources
of citizen services
Unconnected vertical business silos
New virtual business layer, build around citizen needs,
operates horizontally across government
Public data is locked away within government Public data is available freely for reuse by all
Citizen as a recipient or consumer of services Citizen as owner and co creator of services
Online services

30. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull
Government as a sole provider of citizen services
Government assembles multiple competitive sources
of citizen services
Unconnected vertical business silos
New virtual business layer, build around citizen needs,
operates horizontally across government
Public data is locked away within government Public data is available freely for reuse by all
Citizen as a recipient or consumer of services Citizen as owner and co creator of services
Online services Multi-channel service integration

31. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull
Government as a sole provider of citizen services
Government assembles multiple competitive sources
of citizen services
Unconnected vertical business silos
New virtual business layer, build around citizen needs,
operates horizontally across government
Public data is locked away within government Public data is available freely for reuse by all
Citizen as a recipient or consumer of services Citizen as owner and co creator of services
Online services Multi-channel service integration
IT as a capital investment

32. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Government (V1.0) Government (V2.0)
Government centric Citizen centric
Supply push Demand pull
Government as a sole provider of citizen services
Government assembles multiple competitive sources
of citizen services
Unconnected vertical business silos
New virtual business layer, build around citizen needs,
operates horizontally across government
Public data is locked away within government Public data is available freely for reuse by all
Citizen as a recipient or consumer of services Citizen as owner and co creator of services
Online services Multi-channel service integration
IT as a capital investment IT as a service
http://blogs.msdn.com/b/ukgovernment/archive/2011/06/06/smarter-government-strategies-to-transform-government-in-the-2-0-world-free-white-paper.aspx

33. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Enabler

34. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Enabler
D A T A

35. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Usage

36. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Usage
Data
Information
Knowledge
Wisdom
Connectedness
Understanding
Understanding
relations
Understanding
patterns
Understanding
principles
Past:
Doing the things
right
Future:
Doing the right
things

37. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Focus

38. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Focus
Optimize performance
and service delivery

39. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Focus
Optimize performance
and service delivery
Encouraging citizens to
build apps atop open
data that make their
own lives better

40. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Path

41. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Path
Sourcing
Storage
AnalyticsInsights
Usage

42. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Path
• Develop strategy/goals
• Allocate resources
• Adjust based on feedback
Sourcing
Storage
AnalyticsInsights
Usage

43. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Path
Sourcing
Storage
AnalyticsInsights
Usage
• Transactional
• Functional
• Surveys/Census
• Develop strategy/goals
• Allocate resources
• Adjust based on feedback

44. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Path
Sourcing
Storage
AnalyticsInsights
Usage
• Transactional
• Functional
• Surveys/Census
• Data bases
• Data marts
• Data warehouse
• Develop strategy/goals
• Allocate resources
• Adjust based on feedback

45. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Path
Sourcing
Storage
AnalyticsInsights
Usage
• Transactional
• Functional
• Surveys/Census
• Data bases
• Data marts
• Data warehouse
• Develop strategy/goals
• Allocate resources
• Adjust based on feedback
• OLAP
• BI
• Data mining

46. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Path
Sourcing
Storage
AnalyticsInsights
Usage
• Transactional
• Functional
• Surveys/Census
• Data bases
• Data marts
• Data warehouse
• OLAP
• BI
• Data mining
• Known known
• Known unknown
• Unknown Unknown
• Develop strategy/goals
• Allocate resources
• Adjust based on feedback

47. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Path
• Transactional
• Functional
• Surveys/Census
• Data bases
• Data marts
• Data warehouse
• OLAP
• BI
• Data mining
• Known known
• Known unknown
• Unknown Unknown
• Develop strategy/goals
• Allocate resources
• Adjust based on feedback
Sourcing
Storage
AnalyticsInsights
Usage

48. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)

49. • GoR institution
• Semi-autonomous
• Governed by a Board of Directors
• Govt. oversight through a
performance contract with
MINECOFIN
Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
Board of Directors
Office of the Director General
Office of the Head of
Corporate Services
HR/
Administration
Finance
Procurement
Office of the Deputy Director General
– Studies and Programme
Informationand
Communication
Technology
Census
Statistical
Methods,
Researchand
Publications
Socialand
Demographic
Statistics
Economic
Statistics
Office of the
SPIU
Coordinator
www.statistics.gov.rw
National Institute of Statistics of Rwanda (NISR)

50. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
- As an organization
- As a data supplier to Policy makers/Public
National Institute of Statistics of Rwanda (NISR)
Perspectives

51. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
– Knowledge Management
– Operational Efficiency
• Survey management system
• Document management system
- As an organization
National Institute of Statistics of Rwanda (NISR)
Perspectives

52. Knowledge management
enabled by
KM Portal

53. KM Portal - Knownet
Under the hood
• Knownet is based on Open Source Community &
Content Management System – Drupal
(drupal.org) – PHP, MySQL
• Seamless user integration with - Active Directory
• Remote access
• H/W: Disk space : 258 GB, RAM: 6 GB, Processor :
Intel(R)Xeon(R) CPU E5520@2.27 GHZ, Ubuntu

54. SMS based, online
Survey/Census Monitoring
System

55. Survey Mgmt System
Under the hood
• Open-source web application development
framework written in PHP5 – Yii
(yiiframework.com) – PHP, MySQL
• Open Source SMS gateway – Kannel
(Kannel.org)
• Telco connectivity - Short Message Peer to
Peer Protocol (SMPP) over VPN

56. e-Document Management
System

57. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
- As a data supplier to Policy makers/Public
– Data production &
dissemination
National Institute of Statistics of Rwanda (NISR)
Perspectives
- As an organization

58. MicrodataIndicators (Time series)
DevInfo
Devinfo.statistics.gov.rw
Prognoz
indicators.statistics.gov.rw
NADA
Microdata.statistics.gov.rw
Publications (PDFs) &
(Data in Excel)
Survey information
SDMX Registry
Sdmx.statistics.gov.rw
Statistics.gov.rw
Statistics.gov.rw
Dissemination tools in NISR

59. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
National Institute of Statistics of Rwanda (NISR)
Challenges and opportunities

60. Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
• Getting data used
• Open data
• Building data ecosystem
National Institute of Statistics of Rwanda (NISR)
Challenges and opportunities

61. • Getting data used
• Open data
• Building data ecosystem
• Evidence based planning
• Impact on quality of data
Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
National Institute of Statistics of Rwanda (NISR)
Challenges and opportunities

62. • Getting data used
• Open data
• Building data ecosystem
• Revisit the concepts of data presentation (Xls, xml etc.)
• Combine them with emerging technologies (API/Web services)
Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
National Institute of Statistics of Rwanda (NISR)
Challenges and opportunities

63. • Getting data used
• Open data
• Building data ecosystem
• Involve private sector, civil society, educational institutions etc. to develop new
engagement models (visualization/apps/mashups)
(E.g: sunlightlabs.com/contests/designforamerica, rewiredstate.org)
Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
National Institute of Statistics of Rwanda (NISR)
Challenges and opportunities

64. From being reactive to predictive
Applies to both enterprises and governments
Intrinsic properties of
Information and
Communications Technology
Transformation Governments are
undergoing
Case study of the National
Institute of Statistics of Rwanda
(NISR)
National Institute of Statistics of Rwanda (NISR)
Pursuit

65. Thank you!
rajivranjan.org