Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Taking people with you the only way to make big things happen
1. Taking People With You: The Only Way to Make Big
Things Happen
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David Novak learned long ago that you can't lead a great organization of any size
without getting your people aligned, enthusiastic, and focused relentlessly on
the mission. But how do you do that? There are countless leadership books, but
how many will actually help a Taco Bell shift manager, a Fortune 500 CEO, a new
entrepreneur, or anyone in between?
Over his fifteen years at Yum! Brands, Novak has developed a trademarked
program he calls Taking People with You. He spends several weeks each year
personally teaching it to thousands of managers around the world. He convinces
them that they'll never make big things happen until they learn how to get people
on their side. No skill in business is more important. And Yum!'s extraordinary
success (at least 13 percent growth for each of the last nine years) proves his
point.
Novak knows that managers don't need leadership platitudes or business school
theories. So he cuts right to the chase with a step-by- step guide to setting big
goals, getting people to work together, blowing past your targets, and celebrating
after you shock the skeptics. And then doing it again and again until consistent
excellence becomes a core element of your culture.
This book has specific tools at the end of each chapter that will challenge you to
reflect on how you're really doing on key aspects of leadership. And if you apply it,
you'll immediately start to improve.
You'll learn how to . . .
• Get inside the heads of your people. You can't convince them of anything until
you see the world from their perspective.
• Think big. If your sales growth last year was 3.5 percent, don't aim for 4 percent
this year, aim for 15 percent. Even if you fail, you'll probably do better than you
would have with a smaller goal.
• Practice "extraordinary authenticity." Show occasional vulnerability and admit
when you don't have the answers.
• Look for good ideas in unexpected places. Novak's team came up with Cool Ranch
Doritos for Frito-Lay during a field trip to a grocery store's salad dressing aisle.
• Choose a can-do mind-set. There's a huge difference between a boss who
says "We can try this" and one who says "We can do this!"
• Cheer for first downs, not just touchdowns. Publicly recognizing and rewarding
small wins keeps everyone motivated for the long haul.
• Get rid of cynics. In many teams one person will reject your values and spread
negative energy. Moving that person out will show everyone else you're serious.
Get ready to change the way you think about leadership-and more important, the
way you practice it every day.
2. Review
"Novak, chairman and CEO of YUM! Brands, offers powerful and sincere directives
for creating a cohesive, success-oriented corporate culture... Much of it could have
felt familiar, but it's presented with clarity, contagious enthusiasm, organization,
and accessibility... Business people at all levels will find something of value." —
Publishers Weekly
"David Novak is the best at leadership, whether teaching it in this book or
practicing it." — Warren Buffett
"This is the best, most practical hands-on book on leadership I've ever read. If you
apply these principles, your career and the people you work with will flourish." —
Dr. Bob Rotella, sports psychologist
"An important book about motivation from a proven motivator." — Jack Welch,
former Chairman and CEO, General Electric
"David Novak is a hard-driving CEO with a great heart and soul - and that gives him
unique insight into both your own personal development and how to bring out the
best in others." — Jamie Dimon, Chairman and CEO, JPMorgan Chase
"A must read for all leaders. David shares thoughts and tools on how to develop
good talent into great talent." — Indra Nooyi, Chairman and CEO, PepsiCo
"David Novak is an inspiring leader and a very astute student of the art of
management." — Steve Burke, CEO, NBCUniversal
"Novak shares his deep understanding of leadership: including everyone, the
importance of a compelling vision, comprehensive strategy and relentless
implementation, the power of positive recognition and continuous improvement
forever. What a gift he is giving all of us!" — Alan Mulally, CEO, Ford Motor
Company
"David Novak is a great CEO. A lot of people claim to be good people managers,
but Dave has actually made the investment to train the next generation of leaders
at Yum. You will enjoy Taking People With You for its common sense approach to,
well, taking people with you." —Jeffrey Immelt, Chairman and CEO, General
Electric
3. "While it appears easy to some, bringing people together and obtaining the best
from each, as well as creating an aligned team, is an immense challenge. David
Novak has led this effort without parallel, and those in leadership roles will find
Taking People With You both an invaluable asset in their own development and
their company's quest for success." — Larry Bossidy, former Chairman and
CEO, Honeywell
About the Author
David Novak is the chairman and CEO of Yum! Brands, Inc., which operates in
more than 112 countries and employs 1.4 million people. All three of the company's
restaurant chains - KFC, Pizza Hut, and Taco Bell - are global leaders in fast food.
Prior to leading Yum!, Novak was president of both KFC and Pizza Hut, and held
senior management positions at Pepsi-Cola. He's been featured as one of the
world's "30 Best CEOs" by Barron's, one of Fortune's "Top People in Business," and
one of the "100 Best-Performing CEOs in the World" by Harvard Business Review.
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