Are Your PCs and Laptops Recovery and Discovery Ready?

2,322 views

Published on

Published in: Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
2,322
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • Data Protection in the U.S. SMB Market, 2008 IDC’s Special Report Copyright 2008 IDC. Reproduction is forbidden unless authorized. All rights reserved.
  • Are Your PCs and Laptops Recovery and Discovery Ready?

    1. 1. Are Your PCs and Laptops Recovery and Discovery Ready? September 16, 2010 NFORMATION MANAGEMENT INFORMATION MANAGEMENT
    2. 2. Featured Speakers Laura DuBois Vice President Program Development IDC Jackie Su, Senior Product Marketing Manager Allison Singh IT Strategist Special Guest IDC
    3. 3. The Goal of This Webcast is to: Learn successful methods employed by companies to achieve visibility, accessibility, and control over enterprise PCs before data loss happens and why a proactive strategy for recovery and discovery is critical to your success.
    4. 4. Agenda Effective Backup/Discovery Strategies for Consideration Recovery/Discovery Case Study: the Aveng Group Trends in Protection of Laptop and Desktop Data Questions and Answers Post Webcast: Chat with experts in the Solution Center
    5. 5. Key Challenges to Protecting PC Data <ul><li>“ users can do it themselves, its not a problem” </li></ul><ul><li>“ we are not budgeted for it and don’t have enough IT staff” </li></ul><ul><li>“ we did not anticipate the storage capacity needed” </li></ul><ul><li>“ this is going to take up too much network bandwidth” </li></ul><ul><li>“ PC backups are not in our organizational scope, that’s a different group” </li></ul><ul><li>“ data on PCs is not critical, users can recreate it” </li></ul>
    6. 6. Technical Hurdles <ul><li>Congested Network LAN/WAN links </li></ul><ul><li>Users opt out of backup, needs to happen in background </li></ul><ul><li>Handle backup of disconnected assets </li></ul><ul><li>Agent installation, typically part of new PC build </li></ul><ul><li>Handle open files more so than on server side </li></ul><ul><li>Require protection of system and data </li></ul><ul><li>work across dissimilar systems </li></ul><ul><li>First backup problem, similar to boot storm </li></ul><ul><li>Troubleshooting, security, handling new devices, responding to eDiscovery requests </li></ul>
    7. 7. Data on Laptops and Desktops as a Discovery Target <ul><li>Data recovery is not the only reason for PC backup </li></ul><ul><li>Firms must respond to discovery requests for data on PCs </li></ul><ul><li>Leverage PC backup as a discovery ready asset </li></ul><ul><li>Gain access to and insight into data in the wild </li></ul>Top 5 Content Stores Targeted for Preservation and Collection in Litigation Event <ul><li>% of respondents </li></ul>Source: Active Archiving Survey, IDC, March, 2010, n=508
    8. 8. Reasons for Deploying PC Backup 24% Past Event 53% Concerns about Potential Event 18% Legal or Regulatory Mandate N=135, IDC PC Backup Survey October 2009 Reasons for PC Backup
    9. 9. Importance of PC Backup Impact of Loss of data on PCs to a Firm, 46% indicated a loss of data on PCs, laptops or workstations is SERIOUS to EXTREMELY SERIOUS to their firm N=252, IDC PC Backup Survey October 2009 Seriousness of Data Loss on PCs for a Firm
    10. 10. Trends in Protection of Laptop and Desktop Data <ul><li>The value of the data outweighs the value of the IT asset </li></ul><ul><li>Business workforce increasingly mobile, more data leaving the physical premises </li></ul><ul><li>Technology making it more viable: </li></ul><ul><ul><li>Deduplication, CDP, web based apps, online services </li></ul></ul><ul><li>Desktop virtualization fueled by centralized management and control of data, centralized storage and backup </li></ul><ul><li>Integrated backup and security functions at the endpoint, </li></ul><ul><li>Centralized control is mandatory (IT), data access by legal </li></ul><ul><li>About recovery of data which is an asset and managing it as a potential liability </li></ul>
    11. 11. PC Data Loss Statistics <ul><li>Most common reasons for data loss on PCs are: </li></ul><ul><li>Hardware failures (67%) </li></ul><ul><li>Accidental deletion of data (58%) </li></ul><ul><li>Laptop theft/loss (36%) </li></ul><ul><li>Security events (25%) </li></ul><ul><li>31% of firms say that over 10% of their users have experienced a data loss event </li></ul>N=252, IDC PC Backup Survey October 2009
    12. 12. Past and Newer Approaches <ul><li>Doing </li></ul><ul><li>Nothing </li></ul>Central Backup Do It Yourself Use Network Shares Email to Home PC Online Backup
    13. 13. Implementing the Right Approach Some Considerations <ul><li>Users opt out of backup, needs to happen in background </li></ul><ul><li>Handle backup of disconnected assets </li></ul><ul><li>Silent agent installation, typically part of new PC build </li></ul><ul><li>Handle open files more so than on server side </li></ul><ul><li>Require protection of system and data </li></ul><ul><li>Work across dissimilar systems </li></ul><ul><li>First backup problem, similar to boot storm </li></ul><ul><li>Optimize use of network resources </li></ul><ul><li>Data reduction technologies to reduce network and data footprint and cost </li></ul><ul><li>Usability and easy self service access to data </li></ul><ul><li>Centralized control is mandatory (IT), data access by legal </li></ul><ul><li>Business workforce increasingly mobile, more data leaving </li></ul><ul><li></li></ul>
    14. 14. Benefits to Adoption Mitigate risk with lost, stolen, misplaced laptops Identify information exposures and better inform stakeholders Increase knowledge worker productivity in the event of a failure or problem Aid in eDiscovery workflow and data processing, reduce costs Aid IT for mobile workers, streamlined approach to get remote asset up and running again Gain centralized management, reduce help desk calls or close them more quickly
    15. 15. In Context of the Larger Data Protection Market <ul><li>Use and ongoing adoption of disk-based approaches; Tape augmentation and tape replacement approaches </li></ul><ul><li>Both enterprise and SMBs have several methods of data protection in place, movement to consolidate </li></ul><ul><li>Importance of protecting laptop and desktop data increasing </li></ul><ul><li>Shift away from legacy approaches (do nothing or rely on the user to do it) </li></ul><ul><li>Desire for consolidation of distributed data, branch and endpoint, influenced by control of the data </li></ul>
    16. 16. Essential Guidance <ul><li>Endpoint data protection must be part of a larger strategy for PC mgmt, security, client virtualization, cloud </li></ul><ul><li>Endpoint data protection also has a role within the information management framework – Legal and compliance motivators </li></ul><ul><li>Look for an approach which can integrate with broader strategy for backup and recovery </li></ul><ul><li>Caution in today’s market, low end online solutions given the nature of PC backup </li></ul><ul><li>Partner with information governance stakeholders and initiatives </li></ul>
    17. 17. Customer Q & A <ul><li>IDC Analyst Interview with Allison Singh of The Aveng Group </li></ul>
    18. 18. Company Overview <ul><ul><li>South African industrial engineering company </li></ul></ul><ul><ul><ul><li>Leaders in infrastructure development in public infrastructure, power, mining, water & environment, commercial & industrial </li></ul></ul></ul><ul><ul><li>Delivers large and complex projects that support economic growth </li></ul></ul><ul><ul><li>Construction of the flagship soccer stadium for the 2010 FIFA World Cup™ </li></ul></ul><ul><li>IDC Analyst Interview with Allison Singh of The Aveng Group </li></ul>
    19. 19. Recovery and Discovery for PCs and Laptops <ul><li>IDC Analyst Interview with Allison Singh of The Aveng Group </li></ul><ul><li>THE CHALLENGE: </li></ul><ul><ul><li>Improve information governance for each of the company’s business units which included data protection, data reporting and searching for electronic data on mobile laptops and desktop PCs </li></ul></ul><ul><ul><li>THE SOLUTION: </li></ul></ul><ul><ul><li>Endpoint Recovery and Discovery solution from Iron Mountain </li></ul></ul><ul><ul><li>THE BENEFITS: </li></ul></ul><ul><ul><li>Streamlined, efficient, centralized and automatic backup for PCs </li></ul></ul><ul><ul><li>eDiscovery enablement for all business units PCs </li></ul></ul><ul><ul><li>Report on distribution and custody of key data on user computers in preparation for new local privacy regulations </li></ul></ul>
    20. 20. Connected® Discovery Edition Industry’s first eDiscovery-ready laptop data protection solution for Backup and Recovery, Discovery, and Compliance <ul><ul><li>Data Protection and recovery for laptops and desktops </li></ul></ul><ul><ul><li>Provide visibility, accessibility, and control over laptop and desktop data for recovery, eDiscovery, regulatory compliance and audits Simplify collection of laptop and desktop data for legal hold </li></ul></ul><ul><ul><li>Defensible, forensics-sound, PC/Mac content collection tool </li></ul></ul><ul><ul><li>The least intrusive way to capture the most information from your end-points </li></ul></ul><ul><ul><li>Eliminate the cost of over preservation through precision collection </li></ul></ul><ul><ul><li>Cost effective DLI </li></ul></ul>
    21. 21. Iron Mountain The Information Management Company <ul><li>Offer comprehensive services to reduce the risks and costs of information </li></ul><ul><ul><li>Archiving & eDiscovery </li></ul></ul><ul><ul><li>Data Protection and Recovery </li></ul></ul><ul><ul><li>Records Management </li></ul></ul><ul><ul><li>Information Destruction </li></ul></ul><ul><li>Managing physical and digital information </li></ul><ul><li>60 years of domain expertise embedded in our people, processes and technology </li></ul><ul><li>Traded on NYSE:IRM and part of S&P 500 </li></ul><ul><ul><li>#644 on the Fortune 1000 list </li></ul></ul><ul><ul><li>2009 Revenues: $3.01 Billion </li></ul></ul><ul><li>140,000+ corporate clients </li></ul><ul><ul><li>95% of Fortune 1000 </li></ul></ul><ul><ul><li>35+ countries on 5 continents </li></ul></ul>
    22. 22. Thank you!

    ×