Librarians remain important in the 21st century by helping find the right answer among many online, through indices, catalogues, reference help, and as a resource for advice, entertainment, culture and support. While technology changes the format of information, librarians continue helping people navigate and understand what they find.

1. librarians and the 21 century:st
a personal view
jp rangaswami
chief scientist
salesforce.com

2. google can bring you back 100,000 answers
a librarian can bring you back the right one
neil gaiman

3. indices and catalogues
stack browsing
reference librarian/ research
readers guides e.g. to periodicals
learning aids
business and legal advice
entertainment and arts centre
shoulder to cry on

4. culture

5. the printed book is just a manifestation of
technology