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Provide Top-Notch Customer
Care for Your Buyers
Jen Jones, Hello Literacy
Las Vegas, NV
TpT Conference
July 11, 2014
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
JenSarah Sally
Joe
Mia
#tptvegas14 @hellojenjones
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#tptvegas14 @hellojenjones
“Someone,
tweet this!”
Session Presenter:
@hellojenjones
Conference
Hashtag:
#tptvegas14
#tptvegas14 @hellojenjones
the
experience
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the
experience
the
experience
#tptvegas14 @hellojenjones
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#tptvegas14 @hellojenjones
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Teacher of the Year!!!
#tptvegas14 @hellojenjones
“Blog it!
Preach it!”
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
Image Source: goo.gl/hr1U4J
#tptvegas14 @hellojenjones
ImageSource:http://goo.gl/aWOY4y
#tptvegas14 @hellojenjones
Image Source: http://www.colourbox.com
#tptvegas14 @hellojenjones
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#tptvegas14 @hellojenjones
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#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
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#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
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#tptvegas14 @hellojenjones
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#tptvegas14 @hellojenjones
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1
2
3 4
4
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#tptvegas14 @hellojenjones
Consumer
Econ 101:
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The best things in life are free!
#tptvegas14 @hellojenjones
Consumer
Econ 101:
Image Source: http://www.colourbox.com
#tptvegas14 @hellojenjones
60% of people want to
read a review online
before they make a
purchase.
Quote Source: www.jobbrander.com
#tptvegas14 @hellojenjones
“Who’s
Mark?
He’s
everywhere!”
MARK
#tptvegas14 @hellojenjones
Mark as helpful
#tptvegas14 @hellojenjones
13 Marked as helpful
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
On average, it takes
consumers about 90
seconds to make a
purchasing decision.
Quote Source: www.conversionxl.com
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
Image Source: http://www.colourbox.com
#tptvegas14 @hellojenjones
“Who doesn’t
love a warm
fuzzy?”
#tptvegas14 @hellojenjones
“What’s
your love
language?”
#tptvegas14 @hellojenjones
Subject: Diamond Ring Giveaway
Note to Followers,
#tptvegas14 @hellojenjones
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Demands in the Green Room
#tptvegas14 @hellojenjones
“Rock star.
Not diva.”
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#tptvegas14 @hellojenjones
“Teacher
Celebrity
Status...
Teacher
Paparazzi”
Image Source: vehha.com
#tptvegas14 @hellojenjones
Thank You!
www.helloliteracy.blogspot.com
www.facebook.com/helloliteracy
www.pinterest.com/hellojenjones
www.slideshare.net/hellojenjones
www.twitter.com/hellojenjones
www.hellojenjones.com
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones

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