Every year, Fjord comes together to brainstorm the key trends in service design that will transform what we do, our clients’ businesses, and the way we live. This year, our new colleagues at Accenture Interactive also joined us. The result is our combined thoughts on the major trends that will shape business and society in the year to come. We believe that 2014 will bring even more transformation, disruption, and delight to organizations and their audiences. Our hope is that our 2014 Trends will motivate, inspire, and provide actionable insights to move businesses and society forward. If you would like a customized presentation by Fjord on the trends and how to stay ahead of the curve, please get in touch at fjord.marketing@accenture.com. You can also view the Fjord 2014 Trends and add your comments on trends.fjordnet.com