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Managing your digital collection
assets
Fiona Marshall
We’ll talk about…
•
•
•
•

SPECTRUM & Digital Asset Management
File formats
Naming and organising assets
Describing assets
– (metadata… but simpler than cataloguing an object)

• Archiving and preserving assets
– (& why that’s different from backing up)

• Digital Asset Management Systems
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What are digital assets?
• Digital materials created or owned by your
institution
• Examples of
– Digital collection assets and
– Non-collection assets?

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Digital collection assets
• Images of objects
• Word documents about
objects
• Emails about objects
• PDFs featuring objects
• Scans of entry forms
• Videos, audio, resources
about objects
• Powerpoints of lectures
about objects
• Digital artwork
• Websites about collections
16/12/2013

Other digital assets
• Images of visitors / staff
• Structure charts
• Spreadsheets about
budgets / visitor figures
• PDF of operational plans
• Health & Safety policy
• Training videos
• Powerpoints on equal
opportunities training
• Direction maps
• Web pages about opening
hours and facilities
5
Using assets: what is your priority?
•
•
•
•
•
•
•
•

Link objects to related digital assets?
Answer enquiries more effectively?
Find images for exhibitions more quickly?
Add security images to your catalogue?
Provide free images on your website?
Seek public input to describing images?
Publish images on social media?
Sell images / videos?

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SPECTRUM Digital Asset Management
“In the broadest sense, DAM refers to the
processes and practices involved in the
creation, description, storage, discovery, reuse and preservation of digital assets.”

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Collections Trust advice on DAM
“The success of your DAM activity will depend
on establishing a culture across your whole
organisation which values the management,
preservation and re-use of digital assets as a
core aspect of your work alongside the
equivalent management of your collections
and the knowledge associated with them.”

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How are you doing?
• Do you manage your digital files as well as you
do your object history files?
• How easy is it for you to find all the digital
assets relating to one object / group of
objects?

• Are your digital assets as safe as your physical
objects?
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Exercise
• A visitor brings you an interesting old
photograph and invites you to scan it. They
say they own the copyright.
• You scan the print and save the digital file.
• What records do you create relating to the
acquisition of the digital asset?
• How do you store the digital asset?
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Digital asset management policy
• Policy on acquisition of…
– Digital surrogates (eg scans of photographs)
– Digital artworks
– User-generated digital media about the collection

• “Due consideration should be given to
whether the digital media should formally be
accessioned into the collection, or should
serve as part of the documentation and
inventory of physical collection items.”
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Acquiring a new digital asset
•
•
•
•

Ownership
Rights to scan and re-use
Other legal and ethical issues
Status: new object or loan in or ?

•
•
•
•

Format: opening & preserving the file
Filename and Folder structure
Description and Metadata
Security, policies, procedures and training

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HLF’s terms of grant
22. You agree to:
•
a. hereby grant to us an irrevocable, perpetual and royalty-free licence to use, copy, keep and disseminate
the Digital Outputs as we see fit and to grant sub-licences of the same kind;
•
b. obtain and maintain in force all authorisations of any kind required for you to use, copy, keep and
disseminate the Digital Outputs and to grant such licence to us;
•
c. contract to the effect that any creation by you or on your behalf of material which forms Digital
Outputs is undertaken on terms that either the copyright in the digital material is assigned to you or that
the copyright owner may not commercially exploit it;
•
d. ensure that the Digital Outputs are kept up-to-date, function as intended and do not become
obsolescent before the fifth anniversary of the Grant Expiry Date;
•
e. comply with these terms of grant in relation to the digital files that make up the Digital Outputs for the
period agreed pursuant to paragraph 37. For the avoidance of doubt, this includes ensuring that the digital
files are held securely and are available on request to the public and to us;
•
f. grant licences in respect of the Digital Outputs under the Creative Commons model licence Attribution
Non-Commercial but not on other terms without our prior written consent;
•
g. not otherwise exploit the Digital Outputs commercially without our prior written consent.

37. These terms of grant will last for the period set out in the Grant Notification Letter. = 1O YEARS?

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File formats
• ‘Open’ standards vs common proprietary
• Quality / Fit for purpose

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Asset

Archive/Master format Delivery format

Images

TIFF

Print from TIFF
Web/license: JPEG

Video

DV (AVI / MOV)?

MPEG-4

Audio

WAV / AIFF?

MP3

Text

PDF/A?

PDF

Packages Separate as above

16/12/2013

Apple apps??/Flash???

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Filenames & Folders
• Set up & enforce a rigorous naming system to
cover masters and surrogates
• NOT Fiona pictures, Fiona 1, Fiona 11 etc…
• Some browsers ignore data after a space
• 11 sorts before 2. 002 sorts before 011.
• 1_1990 sorts before 2_1989
• Try to keep to 8 characters before .tif
– Particularly if cutting DVDs

• Either adapt object numbers or keep a strictly
updated list of running image/object numbers
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23
Possibilities?
• Object MUS/2013/001 or MUS/1/2013

– First master image = 20130011.tif
– Surrogate: web full screen = 20130011F.jpg
– Second master image = 20130012.tif
– Surrogate: web full screen = 20130012F.jpg
– Surrogate: thumbnail = 20130012T.jpg

• History>2013
– History>2013>001>Masters
– History>2013>001>FullscreenJPEGs
– History>2013>001>Thumbnails
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Metadata
= Structured data about resources
• Describes the creation, content or purpose of
a digital file or a collection of files
• Either created automatically (e.g. when
Windows tells you the size of a file) or…
• Descriptive (e.g. what you can see in a photo)
– using information and language that will make
most sense to the intended users.
(Heritage Lottery Fund, Using digital technology in
heritage projects, Appendix 3)
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DC element

Use for

Example

Identifier

Reference number
Filename

MUS/2013/001
20130011.tif

Title

Title

Photograph of four boys at play

Description

Description (of content)

Boys playing outside Smith’s Bakers…

Type

Type of object

Photographic print or Digital image

Format

Dimensions

W15cm, H10cm

Coverage (spatial)

Place

Newark, 12-14 High Street

Coverage (temporal) Date of coverage

1920-1925

Date

Date of creation

1920-1925 or 2012-02-20

Creator

Creator(s)

Smith, Fred (photographer); Jones…

Subject

Subject (keywords)

Recreation, Shop, Baker

Source

Source object

MUS/2011/001

Relation

Related object

MUS/2011/123

Contributor

Contributor

Smith, John (owner) or (lender)

Rights

Copyright owner

Smith, John

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Metadata for assets
• Support expected uses
• Integrate with physical collections mgmt
• Usually much simpler than physical objects
• Controlled vocabulary
• Develop skills to create metadata

16/12/2013

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Quality
• Information
• Metadata
• Image quality
– Is it better to have a poor image for now than no
image at all?

16/12/2013

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Version control
• NOT filename_draft, draft2, last draft, final
version, final version2 etc…
• Copy and renumber each successive draft, eg
v0.1, v0.2, v1.0, v1.1, v2.0 etc.
• If others comment, name temporarily as eg
v1.0_FMcomments
• Don’t rely on file dates!

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Archive vs backup
• Backup: Make copies of all changed files –
including drafts. Store them away from the
live files.

• Archive: Move the finished/master to the
archive and DON’T CHANGE IT.
• Use: Copy from your archive and convert the
copy into the appropriate format.
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Create

Save

Master

Use

Publication

Archive
/DAMS

Website

Draft

Backup
16/12/2013

Catalogue
32
from Archive to DAMS?
•
•
•
•

Archive
Digital archive
Digital repository
Digital Asset Management System

16/12/2013

33
HLF’s terms of grant
22. You agree to:
•
a. hereby grant to us an irrevocable, perpetual and royalty-free licence to use, copy, keep and disseminate
the Digital Outputs as we see fit and to grant sub-licences of the same kind;
•
b. obtain and maintain in force all authorisations of any kind required for you to use, copy, keep and
disseminate the Digital Outputs and to grant such licence to us;
•
c. contract to the effect that any creation by you or on your behalf of material which forms Digital Outputs
is undertaken on terms that either the copyright in the digital material is assigned to you or that the
copyright owner may not commercially exploit it;
•
d. ensure that the Digital Outputs are kept up-to-date, function as intended and do not become
obsolescent before the fifth anniversary of the Grant Expiry Date;
•
e. comply with these terms of grant in relation to the digital files that make up the Digital Outputs for
the period agreed pursuant to paragraph 37. For the avoidance of doubt, this includes ensuring that the
digital files are held securely and are available on request to the public and to us;
•
f. grant licences in respect of the Digital Outputs under the Creative Commons model licence Attribution
Non-Commercial but not on other terms without our prior written consent;
•
g. not otherwise exploit the Digital Outputs commercially without our prior written consent.

37. These terms of grant will last for the period set out in the Grant Notification Letter. = 1O YEARS?

16/12/2013

34
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Preserving digital assets
•
•
•
•
•
•

Security
Storage media
Migrating old formats to new
Permanent links (‘Persistent identification’)
Metadata
Selection and disposal

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Getting organised
• Is everyone in your museum
– Naming their digital files,
– organising their digital files and
– recording information about digital assets
in the same way?

16/12/2013

40
Planning & implementation
• “DAM strategy much more about people, psychology,
motivation than technology.” (Collections Trust)
• What do internal & external users need?
• Integrate into daily work. Listen to concerns.
• Sharing needs leadership
• Make sure users understand not an IT project.
• Try out with small parts of your collection. Quick wins.
• “Whatever your motivation in implementing a DAM
strategy…be clear about the benefits you are hoping to
achieve.”
16/12/2013

41
Using assets: what is your priority?
•
•
•
•
•
•
•
•

Link objects to related digital assets?
Answer enquiries more effectively?
Find images for exhibitions more quickly?
Add security images to your catalogue?
Provide free images on your website?
Seek public input to describing images?
Publish images on social media?
Sell images / videos?

16/12/2013

42
Digital Asset Management System?
• Use/extend your
– Filing / folder system and your
– Collections Management System?
– Content Management System?

• Or integrate a new ‘DAMS’?

16/12/2013

43
Digital Asset Management Systems
•
•
•
•
•
•
•
•
•
•

Automatically ‘ingest’ groups of images
Version control / automatic backup
Create virtual groups or categories
Generate thumbnails & other delivery versions
Read and write metadata
Control user access
Publish to web
Export assets and metadata to other systems
Audit and reporting tools
Term lists? E-commerce? Image editing?

16/12/2013

44
Other systems are available…
•
•
•
•
•

‘Free’: Google Picasa, Irfanview
Cheap: ACDSee (80US$), Adobe Lightroom (c.£60)
Cloud: Adobe Bridge (£48 per month)
Hosted: Third Light (£169 per month)
Image management: Capture (BL), Extensis Portfolio
(Courtauld), iBase (Leicestershire CC, RIBA)
• Objects & images: System Simulation (Waterways et al)
• Sales: Internova (MACE, London’s Transport Museum),
Media Storehouse (English Heritage)
– Prints: Picture Cabinet, Magnolia Box
16/12/2013

45
Procuring a system
• See Collections Trust’s ‘Choosing a DAMS’ &
• JISC Digital Media

16/12/2013

46
Collections Trust advice
• “…the success of your DAM activity will
depend on establishing a culture across your
whole organisation which values the
management, preservation and re-use of
digital assets as a core aspect of your work
alongside the equivalent management of your
collections and the knowledge associated with
them.”
16/12/2013

47
That’s it!
• http://www.collectionslink.org.uk/spectrum-dam-resources
• http://www.jiscdigitalmedia.ac.uk/
• http://www.hlf.org.uk/HowToApply/furtherresources/Pages/T
hinkingaboutgooddigitalpractice.aspx
• http://www.lib.cam.ac.uk/dataman/resources/PrePARe_selec
tion_retention_checklist.pdf
• http://www.lib.cam.ac.uk/dataman/resources/PrePARe_IPR_c
hecklist.pdf
• fiona@fionamarshall.co.uk
16/12/2013

48

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Managing your digital collection assets 161213

  • 1. Managing your digital collection assets Fiona Marshall
  • 2. We’ll talk about… • • • • SPECTRUM & Digital Asset Management File formats Naming and organising assets Describing assets – (metadata… but simpler than cataloguing an object) • Archiving and preserving assets – (& why that’s different from backing up) • Digital Asset Management Systems 16/12/2013 2
  • 4. What are digital assets? • Digital materials created or owned by your institution • Examples of – Digital collection assets and – Non-collection assets? 16/12/2013 4
  • 5. Digital collection assets • Images of objects • Word documents about objects • Emails about objects • PDFs featuring objects • Scans of entry forms • Videos, audio, resources about objects • Powerpoints of lectures about objects • Digital artwork • Websites about collections 16/12/2013 Other digital assets • Images of visitors / staff • Structure charts • Spreadsheets about budgets / visitor figures • PDF of operational plans • Health & Safety policy • Training videos • Powerpoints on equal opportunities training • Direction maps • Web pages about opening hours and facilities 5
  • 6. Using assets: what is your priority? • • • • • • • • Link objects to related digital assets? Answer enquiries more effectively? Find images for exhibitions more quickly? Add security images to your catalogue? Provide free images on your website? Seek public input to describing images? Publish images on social media? Sell images / videos? 16/12/2013 6
  • 8. SPECTRUM Digital Asset Management “In the broadest sense, DAM refers to the processes and practices involved in the creation, description, storage, discovery, reuse and preservation of digital assets.” 16/12/2013 8
  • 10. Collections Trust advice on DAM “The success of your DAM activity will depend on establishing a culture across your whole organisation which values the management, preservation and re-use of digital assets as a core aspect of your work alongside the equivalent management of your collections and the knowledge associated with them.” 16/12/2013 10
  • 12. How are you doing? • Do you manage your digital files as well as you do your object history files? • How easy is it for you to find all the digital assets relating to one object / group of objects? • Are your digital assets as safe as your physical objects? 16/12/2013 12
  • 13. Exercise • A visitor brings you an interesting old photograph and invites you to scan it. They say they own the copyright. • You scan the print and save the digital file. • What records do you create relating to the acquisition of the digital asset? • How do you store the digital asset? 16/12/2013 13
  • 14. Digital asset management policy • Policy on acquisition of… – Digital surrogates (eg scans of photographs) – Digital artworks – User-generated digital media about the collection • “Due consideration should be given to whether the digital media should formally be accessioned into the collection, or should serve as part of the documentation and inventory of physical collection items.” 16/12/2013 14
  • 15. Acquiring a new digital asset • • • • Ownership Rights to scan and re-use Other legal and ethical issues Status: new object or loan in or ? • • • • Format: opening & preserving the file Filename and Folder structure Description and Metadata Security, policies, procedures and training 16/12/2013 15
  • 17. HLF’s terms of grant 22. You agree to: • a. hereby grant to us an irrevocable, perpetual and royalty-free licence to use, copy, keep and disseminate the Digital Outputs as we see fit and to grant sub-licences of the same kind; • b. obtain and maintain in force all authorisations of any kind required for you to use, copy, keep and disseminate the Digital Outputs and to grant such licence to us; • c. contract to the effect that any creation by you or on your behalf of material which forms Digital Outputs is undertaken on terms that either the copyright in the digital material is assigned to you or that the copyright owner may not commercially exploit it; • d. ensure that the Digital Outputs are kept up-to-date, function as intended and do not become obsolescent before the fifth anniversary of the Grant Expiry Date; • e. comply with these terms of grant in relation to the digital files that make up the Digital Outputs for the period agreed pursuant to paragraph 37. For the avoidance of doubt, this includes ensuring that the digital files are held securely and are available on request to the public and to us; • f. grant licences in respect of the Digital Outputs under the Creative Commons model licence Attribution Non-Commercial but not on other terms without our prior written consent; • g. not otherwise exploit the Digital Outputs commercially without our prior written consent. 37. These terms of grant will last for the period set out in the Grant Notification Letter. = 1O YEARS? 16/12/2013 17
  • 19. File formats • ‘Open’ standards vs common proprietary • Quality / Fit for purpose 16/12/2013 19
  • 21. Asset Archive/Master format Delivery format Images TIFF Print from TIFF Web/license: JPEG Video DV (AVI / MOV)? MPEG-4 Audio WAV / AIFF? MP3 Text PDF/A? PDF Packages Separate as above 16/12/2013 Apple apps??/Flash??? 21
  • 23. Filenames & Folders • Set up & enforce a rigorous naming system to cover masters and surrogates • NOT Fiona pictures, Fiona 1, Fiona 11 etc… • Some browsers ignore data after a space • 11 sorts before 2. 002 sorts before 011. • 1_1990 sorts before 2_1989 • Try to keep to 8 characters before .tif – Particularly if cutting DVDs • Either adapt object numbers or keep a strictly updated list of running image/object numbers 16/12/2013 23
  • 24. Possibilities? • Object MUS/2013/001 or MUS/1/2013 – First master image = 20130011.tif – Surrogate: web full screen = 20130011F.jpg – Second master image = 20130012.tif – Surrogate: web full screen = 20130012F.jpg – Surrogate: thumbnail = 20130012T.jpg • History>2013 – History>2013>001>Masters – History>2013>001>FullscreenJPEGs – History>2013>001>Thumbnails 16/12/2013 24
  • 25. Metadata = Structured data about resources • Describes the creation, content or purpose of a digital file or a collection of files • Either created automatically (e.g. when Windows tells you the size of a file) or… • Descriptive (e.g. what you can see in a photo) – using information and language that will make most sense to the intended users. (Heritage Lottery Fund, Using digital technology in heritage projects, Appendix 3) 16/12/2013 25
  • 27. DC element Use for Example Identifier Reference number Filename MUS/2013/001 20130011.tif Title Title Photograph of four boys at play Description Description (of content) Boys playing outside Smith’s Bakers… Type Type of object Photographic print or Digital image Format Dimensions W15cm, H10cm Coverage (spatial) Place Newark, 12-14 High Street Coverage (temporal) Date of coverage 1920-1925 Date Date of creation 1920-1925 or 2012-02-20 Creator Creator(s) Smith, Fred (photographer); Jones… Subject Subject (keywords) Recreation, Shop, Baker Source Source object MUS/2011/001 Relation Related object MUS/2011/123 Contributor Contributor Smith, John (owner) or (lender) Rights Copyright owner Smith, John 16/12/2013 27
  • 28. Metadata for assets • Support expected uses • Integrate with physical collections mgmt • Usually much simpler than physical objects • Controlled vocabulary • Develop skills to create metadata 16/12/2013 28
  • 29. Quality • Information • Metadata • Image quality – Is it better to have a poor image for now than no image at all? 16/12/2013 29
  • 30. Version control • NOT filename_draft, draft2, last draft, final version, final version2 etc… • Copy and renumber each successive draft, eg v0.1, v0.2, v1.0, v1.1, v2.0 etc. • If others comment, name temporarily as eg v1.0_FMcomments • Don’t rely on file dates! 16/12/2013 30
  • 31. Archive vs backup • Backup: Make copies of all changed files – including drafts. Store them away from the live files. • Archive: Move the finished/master to the archive and DON’T CHANGE IT. • Use: Copy from your archive and convert the copy into the appropriate format. 16/12/2013 31
  • 33. from Archive to DAMS? • • • • Archive Digital archive Digital repository Digital Asset Management System 16/12/2013 33
  • 34. HLF’s terms of grant 22. You agree to: • a. hereby grant to us an irrevocable, perpetual and royalty-free licence to use, copy, keep and disseminate the Digital Outputs as we see fit and to grant sub-licences of the same kind; • b. obtain and maintain in force all authorisations of any kind required for you to use, copy, keep and disseminate the Digital Outputs and to grant such licence to us; • c. contract to the effect that any creation by you or on your behalf of material which forms Digital Outputs is undertaken on terms that either the copyright in the digital material is assigned to you or that the copyright owner may not commercially exploit it; • d. ensure that the Digital Outputs are kept up-to-date, function as intended and do not become obsolescent before the fifth anniversary of the Grant Expiry Date; • e. comply with these terms of grant in relation to the digital files that make up the Digital Outputs for the period agreed pursuant to paragraph 37. For the avoidance of doubt, this includes ensuring that the digital files are held securely and are available on request to the public and to us; • f. grant licences in respect of the Digital Outputs under the Creative Commons model licence Attribution Non-Commercial but not on other terms without our prior written consent; • g. not otherwise exploit the Digital Outputs commercially without our prior written consent. 37. These terms of grant will last for the period set out in the Grant Notification Letter. = 1O YEARS? 16/12/2013 34
  • 36. Preserving digital assets • • • • • • Security Storage media Migrating old formats to new Permanent links (‘Persistent identification’) Metadata Selection and disposal 16/12/2013 36
  • 40. Getting organised • Is everyone in your museum – Naming their digital files, – organising their digital files and – recording information about digital assets in the same way? 16/12/2013 40
  • 41. Planning & implementation • “DAM strategy much more about people, psychology, motivation than technology.” (Collections Trust) • What do internal & external users need? • Integrate into daily work. Listen to concerns. • Sharing needs leadership • Make sure users understand not an IT project. • Try out with small parts of your collection. Quick wins. • “Whatever your motivation in implementing a DAM strategy…be clear about the benefits you are hoping to achieve.” 16/12/2013 41
  • 42. Using assets: what is your priority? • • • • • • • • Link objects to related digital assets? Answer enquiries more effectively? Find images for exhibitions more quickly? Add security images to your catalogue? Provide free images on your website? Seek public input to describing images? Publish images on social media? Sell images / videos? 16/12/2013 42
  • 43. Digital Asset Management System? • Use/extend your – Filing / folder system and your – Collections Management System? – Content Management System? • Or integrate a new ‘DAMS’? 16/12/2013 43
  • 44. Digital Asset Management Systems • • • • • • • • • • Automatically ‘ingest’ groups of images Version control / automatic backup Create virtual groups or categories Generate thumbnails & other delivery versions Read and write metadata Control user access Publish to web Export assets and metadata to other systems Audit and reporting tools Term lists? E-commerce? Image editing? 16/12/2013 44
  • 45. Other systems are available… • • • • • ‘Free’: Google Picasa, Irfanview Cheap: ACDSee (80US$), Adobe Lightroom (c.£60) Cloud: Adobe Bridge (£48 per month) Hosted: Third Light (£169 per month) Image management: Capture (BL), Extensis Portfolio (Courtauld), iBase (Leicestershire CC, RIBA) • Objects & images: System Simulation (Waterways et al) • Sales: Internova (MACE, London’s Transport Museum), Media Storehouse (English Heritage) – Prints: Picture Cabinet, Magnolia Box 16/12/2013 45
  • 46. Procuring a system • See Collections Trust’s ‘Choosing a DAMS’ & • JISC Digital Media 16/12/2013 46
  • 47. Collections Trust advice • “…the success of your DAM activity will depend on establishing a culture across your whole organisation which values the management, preservation and re-use of digital assets as a core aspect of your work alongside the equivalent management of your collections and the knowledge associated with them.” 16/12/2013 47
  • 48. That’s it! • http://www.collectionslink.org.uk/spectrum-dam-resources • http://www.jiscdigitalmedia.ac.uk/ • http://www.hlf.org.uk/HowToApply/furtherresources/Pages/T hinkingaboutgooddigitalpractice.aspx • http://www.lib.cam.ac.uk/dataman/resources/PrePARe_selec tion_retention_checklist.pdf • http://www.lib.cam.ac.uk/dataman/resources/PrePARe_IPR_c hecklist.pdf • fiona@fionamarshall.co.uk 16/12/2013 48

Editor's Notes

  1. For more technical advice…
  2. Born digital: user data, digital artists
  3. Page 9
  4. The collections in the care of cultural heritage professionals include 5 key components Page 4
  5. Page 10
  6. Page 15Integration of digital asset and collections management workflows
  7. Acquisition and disposal (CT, 22)
  8. See CT 22-27 (Digital Asset Policies)Information security, resilience and user access control (CT, 24)
  9. http://www.lib.cam.ac.uk/dataman/resources/PrePARe_IPR_checklist.pdf
  10. Obsolescence: (HLF 5.2)Proprietary vs open (HLF 5.3)Formats: CT 25
  11. JISC Digital MediaUncompressed, optimised & compressedRAW image files are unprocessed and proprietary.
  12. File-naming conventions (CT 25) ‘derivatives/surrogates’
  13. Year first so files sort logically.Very easy to make mistakes…
  14. (HLF 6.3) and geotagging
  15. (CT 28-31)Dublin Core: descriptive, technical and rights
  16. See ‘Cataloguing guidelines for community archives’ pp8-14http://communityarchives.org.uk/page_id__889_path__0p4p60p.aspx15 elements. http://dublincore.org/documents/dces/See HLF Appendix 3
  17. assets from diff sources. Public vs record shots. Royal Coll
  18. Storing master assets - eg on DAMS - vs serving onto Vimeo etc Time to import can be v highIssues with Flickr, Dropbox etcPublication and derivativesCMS: Mgmt, archive and information resource. Publication separate from archive/mgmt.
  19. Storage media: HLF 6User access control, risk management (CT 24-25)Backup, Recovery & Disaster Planning: Although it can support digital preservation and archiving, your DAMS is not in itself an archive. (CT 27)
  20. http://www.lib.cam.ac.uk/dataman/
  21. Pioneers, settlers, well-poisoners - change mgmtMore benefits at CT, 9
  22. Stay close to platforms already in use rather than creating complicated middleware.
  23. Define what you want to do & talk to suppliersRelationship with supplier is as important as the software itselfCreate user scenarios/use cases
  24. (CT, 8)