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CTELP Residency Presentation Nancy E. Fay August 27, 2009
Outside of a dog, a book is a man’s best friend. Inside of a dog, it’s too dark to read. Groucho Marx Why am I here? The l...
Why would a girl need college? My path here began with a love for words and books that has expanded with time into an appr...
We learned early… The public library is one of the few places where people of all walks of life, background and race may e...
A varied work history  Has given me a unique perspective on the interconnectedness of all things.
Leadership & Supervision Certification BS General Studies & Family Case Management Certification MLS  2009 While employed ...
“ As a general rule, librarians are a kick in the pants socially, often full of good humor, progressive, and naturally, we...
Missio : To offer lifelong learning for the community & patrons  Brownsburg Public Library  The Brownsburg library’s missi...
Designed with Patrons in Mind <ul><li>Creative </li></ul><ul><li>Friendly </li></ul><ul><li>Innovative </li></ul><ul><li>P...
Progressive Computer lab, Express check, Roving reference The well equipped computer lab is especially busy with job seeke...
<ul><li>PROGRAMS </li></ul><ul><li>Adult </li></ul><ul><li>Children </li></ul><ul><li>Teen </li></ul><ul><li>Area Library ...
Patrons of all ages Toddlers to senior citizens enjoyed the summer reading program and bash.
Read A quiet place to read – this boy was reading even through the summer bash activities!
Engaging Activities A toddler takes a moment away from winning prizes at the summer bash to draw. At the library, everyone...
Learn & Play Children have a large area separate from adult areas. This is beneficial for children as well as adults – sou...
Young Adults A special area and materials are available that appeal to young adults.
Fresh Approaches  Creativity is encouraged. Employees who feel they are valued are generous with their talents.
Friendly and responsive to needs of the individual Environment Employees have been there a long time. It’s a great environ...
<ul><li>Wanda Pearson,  Director </li></ul>Amie Thomas, Public Services Denise Robinson, Assistant Director The Brownsburg...
…  And some did, but everyone was considerate and helpful.
Leadership <ul><li>When something needs to change do it, and take responsibility . </li></ul>
Following are my observations of exceptional leadership in action… .  Anticipate and prepare for change
Be flexible …  flexibility is not a “one size fits all” proposition “ Flexibility has to work within the established cultu...
Share knowledge The more you give the more you get  back … be open to learning from the community you serve.
Being a leader means Decision making, trying new ways of doing things, and knowing that not everyone is going to be open t...
Being open to a mosaic of solutions We can learn from our staff and customers as well as experts.
Teamwork Everyone is encouraged to contribute. This is important to being an innovative, adaptable organization. During my...
Perspective Recognize people styles & how others cope and communicate. I highly recommend, “People Styles at Work Making B...
Communication Communication comes in a variety of forms, and is essential to good working relationships.
Intranet The Intranet provides an online community that posts up-to-date announcements, departmental information, knowledg...
<ul><li>Communication </li></ul><ul><li>Unification </li></ul><ul><li>Brainstorming </li></ul><ul><li>Resolution </li></ul...
Libraries are not always quiet Among other things confirmed while I was there … it really helps to have a sense of humor.
Resident Technology Administrator Completed Computer Inventory  Basic Computer Skills Instruction Website Recommendations ...
In order to manage my time effectively I put together a timeline outlining projects to complete. Following is a brief look...
Computer Inventory With the help of Technology Assistant, Leslie Hamm, we labeled and withdrew old computers and periphera...
<ul><li>  </li></ul><ul><li>This class is about retrieving information from the World Wide Web. </li></ul><ul><li>Ask stud...
Technology Plan - proposal The technology plan proposal is aimed at helping the library serve computer lab users more effe...
Website Tools & Links <ul><li>Library Websites: </li></ul><ul><li>American Library Association, winner of the best library...
Reader’s Advisory For the Reader’s Advisory I added graphics and title name to hypertext links utilizing the library’s onl...
<ul><li>Let people know they are valued </li></ul><ul><li>Keep lines of communication open </li></ul><ul><li>Promote commi...
<ul><li>Know your community </li></ul><ul><li>Offer significant programs </li></ul><ul><li>Stay in step with technology </...
<ul><li>Thank You to Brownsburg Public Library for an essential learning experience. </li></ul><ul><li>Benefits Gained </l...
Leadership SLIS  S604  <ul><li>Our studies gave me groundwork in the type of leader I can be. </li></ul><ul><li>How to bet...
Leadership Forum  <ul><li>Treasury of thoughts from forum discussions </li></ul><ul><li>As we come into contact with so ma...
 
<ul><li>“ It's funny that we think of libraries as quiet demure places where we are shushed by dusty, bun-balancing, bespe...
Presentation Notes <ul><li>Career transitions Executive Leadership Program, Residency Presentation </li></ul><ul><li>What ...
Resources Bolton, Robert And Dorothy Grover Bolton.  People Styles at Work: Making  Bad Relationships Good and Good Relati...
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Library Residency Presentation

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Career Transition Executive Leadership Presentation August 2009

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  • Welcome (faculty, Brownsburg Public Library directors, students) to my CTELP Residency Presentation
  • Why am I here? The library has something to offer everyone.
  • My path here began with a love for words and books that has expanded with time. into appreciation that an early relationship with the library can lead to a strong foundation in learning. Being here is something I once considered far beyond my reach.
  • The public library is one of the few places where people of all walks of life, background and race may expect to be treated equally. Andrew Carnegie said, “There is not such a cradle of democracy upon the Earth as the Free Public Library -- this republic of letters, where neither rank, office, nor wealth receives the slightest consideration.”
                                      
  • Has given me a unique perspective on the interconnectedness of all things.
  • At IUBI I enjoyed working in the information/education sector and training student employees. Recently I served as an English as a Second Language tutor at McDowell adult education center.
  • This is the perfect job for a person with a varied work and education background, who loves learning, and helping people find information.
  • The library’s mission is very much aligned with my own.
  • This is the wireless area. I’ve assisted patrons and those I’ve talked to have found the wireless setup easy to use and the area very comfortable.
  • The well equipped computer lab is especially busy with job seekers, a reminder that there are still many people who do not have Internet access (or have inadequate access).
  • The library offers diverse programs for a diverse community.
  • Toddlers to senior citizens enjoyed the summer reading program and bash.
  • A quiet place to read – this boy was reading even through the summer bash activities!
  • A toddler takes a moment away from winning prizes at the summer bash to draw.
  • Children have a large area separate from adult areas. This is beneficial for children as well as adults – sound levels, equipment, aesthetics, etc.
  • A special area and materials are available that appeal to young adults.
  • Creativity is encouraged. Employees who feel they are valued are generous with their talents.
  • Employees have been there a long time. It’s a great environment. They credit the Leadership… I have been told, “It starts at the top and trickles down.”
  • The Brownsburg Public Library’s administration and staff have been very generous with their knowledge, resources, and time; patient, and exceedingly helpful. I was impressed when people said that they were excited to learn from me! Some didn’t mind having their picture taken.
  • … And some did.
  • Following are my observations of exceptional leadership in action….
  • Anticipate and prepare for change
  • “Flexibility has to work within the established culture, values, and business requirements of the company, But it allows team players to focus on the work they need to get done and creates goodwill among everyone.”
  • The more you give the more you get back … be open to learning from the community you serve
  • Decision making, trying new ways of doing things, and knowing that not everyone is going to be open to change… they may need some prodding and convincing.
  • We can learn from our staff and customers as well as experts.
  • Everyone is encouraged to contribute. This is important to being an innovative, adaptable organization. During my residency I’ve noticed that some of the quieter people are the most creative.
  • Recognize people styles &amp; how others cope and communicate. I highly recommend, “People Styles at Work Making Bad Relationships Good and Good Relationships Better,” by Robert and Dorothy Bolton.
  • Communication comes in a variety of forms, and is essential to good working relationships.
  • The Intranet provides an online community that posts up-to-date announcements, departmental information, knowledgebase, training events, calendar, and hosts fun spots: fitness club, thought of the day, and favorite spots, for sharing.
  • I went to a lot of meetings. Every one of them essential to keeping in touch with and sharing information. Many of them were full of fun. “ If a team is well maintained and has good relationships the members will work together effectively…they will be productive and successful in accomplishing a task, and it will be easier to maintain a positive climate and good relations.” Peter G. Northouse.
  • Among other things I learned while I was there … it really helps to have a sense of humor.
  • I had the opportunity to work in every department, with all of the directors. I enjoyed a wide variety of projects to work on, team and independent projects. My mentors quickly picked up on my style, and permitted me to work independently, yet as a part of the team. They even gave me a title!
  • In order to manage my time effectively I put together a timeline outlining projects to complete. Following is a brief look at some of these.
  • With the help of Technology Assistant, Leslie Hamm, we labeled and withdrew old computers and peripherals, and labeled new technology equipment.
  • This is a class outline which can be used as a template for other basiccomputer classes.
  • The technology plan proposal is aimed at helping the library serve computer lab users more effectively efficiently in some high-use tasks. Handout: job seekers pathfinder.
  • This is the first page of a pathfinder of website design resources.
  • For Reader’s Advisory I added graphics and title name to hypertext links utilizing the library’s online catalogue, Novelist and Amazon.com.
  • Strong, confident leadership sets the atmosphere and pace of the organization. I knew when I walked in the door this was a professional, yet relaxed environment. I wanted to see how they achieved that, and I did.
  • When we work together to achieve our commitments, we can exceed expectations.
  • I would have had to work in a library setting much longer to gain the broad range of experience that I have had this summer.
  • Knowing this, and my leadership goals, gives me the ability to offer leadership based on sharing knowledge and freedom of access to information.
  • The Leadership Forum provided a deep level of understanding leadership qualities &amp; relationships. Very useful class, Dr. Schilling … I have referred to class readings and posting throughout the summer.
  • Before we leave, I wanted to share this great quote I found with you.
  • Transcript of "Library Residency Presentation"

    1. 1. CTELP Residency Presentation Nancy E. Fay August 27, 2009
    2. 2. Outside of a dog, a book is a man’s best friend. Inside of a dog, it’s too dark to read. Groucho Marx Why am I here? The library has something to offer everyone.
    3. 3. Why would a girl need college? My path here began with a love for words and books that has expanded with time into an appreciation that an early relationship with the library can lead to a strong foundation in learning. Being here is something I once considered far beyond my reach.
    4. 4. We learned early… The public library is one of the few places where people of all walks of life, background and race may expect to be treated equally. “ There is not such a cradle of democracy upon the Earth as the Free Public Library -- this republic of letters, where neither rank, office, nor wealth receives the slightest consideration.” Andrew Carnegie
    5. 5. A varied work history Has given me a unique perspective on the interconnectedness of all things.
    6. 6. Leadership & Supervision Certification BS General Studies & Family Case Management Certification MLS 2009 While employed with Indiana University I enjoyed working in the African American Arts Institute with student employees and professors. Recently I have served as a writing fellow and tutor, and as an ‘English as a second language’ tutor.
    7. 7. “ As a general rule, librarians are a kick in the pants socially, often full of good humor, progressive, and naturally, well read.”  Bill Hall This is the perfect job for a person with a varied work and education background, who loves learning, and helping people find information.
    8. 8. Missio : To offer lifelong learning for the community & patrons Brownsburg Public Library The Brownsburg library’s mission is very much aligned with my own.
    9. 9. Designed with Patrons in Mind <ul><li>Creative </li></ul><ul><li>Friendly </li></ul><ul><li>Innovative </li></ul><ul><li>Progressive </li></ul><ul><li>Welcoming </li></ul>This is the wireless area of the library. In assisting patrons, I have found the wireless setup easy to use, and the area very comfortable.
    10. 10. Progressive Computer lab, Express check, Roving reference The well equipped computer lab is especially busy with job seekers, a reminder that there are still many people who do not have Internet access (or have inadequate access).
    11. 11. <ul><li>PROGRAMS </li></ul><ul><li>Adult </li></ul><ul><li>Children </li></ul><ul><li>Teen </li></ul><ul><li>Area Library Programming </li></ul>The library offers diverse programs for a diverse community.
    12. 12. Patrons of all ages Toddlers to senior citizens enjoyed the summer reading program and bash.
    13. 13. Read A quiet place to read – this boy was reading even through the summer bash activities!
    14. 14. Engaging Activities A toddler takes a moment away from winning prizes at the summer bash to draw. At the library, everyone is a winner!
    15. 15. Learn & Play Children have a large area separate from adult areas. This is beneficial for children as well as adults – sound levels, equipment, aesthetics, etc.
    16. 16. Young Adults A special area and materials are available that appeal to young adults.
    17. 17. Fresh Approaches Creativity is encouraged. Employees who feel they are valued are generous with their talents.
    18. 18. Friendly and responsive to needs of the individual Environment Employees have been there a long time. It’s a great environment. They credit the Leadership… I was told, “It starts at the top and trickles down.”
    19. 19. <ul><li>Wanda Pearson, Director </li></ul>Amie Thomas, Public Services Denise Robinson, Assistant Director The Brownsburg Public Library’s administration and staff were very generous with their knowledge, resources, and time; patient, and exceedingly helpful. I was impressed when people said that they were excited to learn from me! . . . Some didn’t mind having their picture taken.
    20. 20. … And some did, but everyone was considerate and helpful.
    21. 21. Leadership <ul><li>When something needs to change do it, and take responsibility . </li></ul>
    22. 22. Following are my observations of exceptional leadership in action… . Anticipate and prepare for change
    23. 23. Be flexible … flexibility is not a “one size fits all” proposition “ Flexibility has to work within the established culture, values, and business requirements of the company, but it allows team players to focus on the work they need to get done and creates goodwill among everyone.
    24. 24. Share knowledge The more you give the more you get back … be open to learning from the community you serve.
    25. 25. Being a leader means Decision making, trying new ways of doing things, and knowing that not everyone is going to be open to change… they may need some prodding and convincing.
    26. 26. Being open to a mosaic of solutions We can learn from our staff and customers as well as experts.
    27. 27. Teamwork Everyone is encouraged to contribute. This is important to being an innovative, adaptable organization. During my residency I’ve noticed that some of the quieter people are the most creative.
    28. 28. Perspective Recognize people styles & how others cope and communicate. I highly recommend, “People Styles at Work Making Bad Relationships Good and Good Relationships Better,” by Robert and Dorothy Bolton.
    29. 29. Communication Communication comes in a variety of forms, and is essential to good working relationships.
    30. 30. Intranet The Intranet provides an online community that posts up-to-date announcements, departmental information, knowledgebase, training events, calendar, and hosts fun spots: fitness club, thought of the day, and favorite spots, for sharing.
    31. 31. <ul><li>Communication </li></ul><ul><li>Unification </li></ul><ul><li>Brainstorming </li></ul><ul><li>Resolution </li></ul>Meetings I went to a lot of meetings, every one of them essential to keeping in touch with and sharing information. Many of them were full of fun. “ If a team is well maintained and has good relationships the members will work together effectively…they will be productive and successful in accomplishing a task, and it will be easier to maintain a positive climate and good relations.” Peter G. Northouse.
    32. 32. Libraries are not always quiet Among other things confirmed while I was there … it really helps to have a sense of humor.
    33. 33. Resident Technology Administrator Completed Computer Inventory Basic Computer Skills Instruction Website Recommendations I had the opportunity to work in every department, with all of the directors. I enjoyed a wide variety of projects to work on, team and independent projects. My mentors quickly picked up on my style, and permitted me to work independently, yet as a part of the team.
    34. 34. In order to manage my time effectively I put together a timeline outlining projects to complete. Following is a brief look at some of these.
    35. 35. Computer Inventory With the help of Technology Assistant, Leslie Hamm, we labeled and withdrew old computers and peripherals, and labeled new technology equipment.
    36. 36. <ul><li>  </li></ul><ul><li>This class is about retrieving information from the World Wide Web. </li></ul><ul><li>Ask students questions to get them thinking and grounded in the topic we are discussing: </li></ul><ul><li>  </li></ul><ul><li>What do we mean when we say information? </li></ul><ul><li>Who produces it and in what formats? </li></ul><ul><li>How is it distributed? How is it retrieved? </li></ul><ul><li>In old print world? In new Internet world? </li></ul><ul><li>  </li></ul><ul><li>  </li></ul><ul><li>Everyone search the Internet for _________________ </li></ul><ul><li>How many hits are you getting? </li></ul><ul><li>What other information do you see that might help you search? </li></ul>Basic Web Searching This is a class outline which can be used as a template for other basic computer classes.
    37. 37. Technology Plan - proposal The technology plan proposal is aimed at helping the library serve computer lab users more effectively efficiently in some high-use tasks. Handout: job seekers pathfinder.
    38. 38. Website Tools & Links <ul><li>Library Websites: </li></ul><ul><li>American Library Association, winner of the best library website: AADLl.org </li></ul><ul><li>Cecil County Public Library, http://www.cecil.ebranch.info/ . Complete redesign which showcases Web 2.0 functionalities and customizable content, engages patron participation , features an easy to use navigational structure with prominent displays of library events, materials and resources, and offers a wealth of new content. </li></ul><ul><li>Elsevier Library Connect : How to design library websites to maximum usability </li></ul><ul><li>Writing for the Web, http://www.useit.com/papers/webwriting/ : Research on how users read on the Web and how authors should write their Web pages. </li></ul><ul><li>Website Design , Wikipedia - List of Useful Resources & Tools </li></ul>This is the first page of a pathfinder for website design resources.
    39. 39. Reader’s Advisory For the Reader’s Advisory I added graphics and title name to hypertext links utilizing the library’s online catalogue, Novelist and Amazon.com.
    40. 40. <ul><li>Let people know they are valued </li></ul><ul><li>Keep lines of communication open </li></ul><ul><li>Promote commitment to team vision </li></ul><ul><li>Capitalize on individual core competences </li></ul><ul><li>Set clear direction & expectations </li></ul>Leadership in Action Strong, confident leadership sets the atmosphere and pace of the organization. I knew when I walked in the door this was a professional, yet relaxed environment. I wanted to see how they achieved that, and I did.
    41. 41. <ul><li>Know your community </li></ul><ul><li>Offer significant programs </li></ul><ul><li>Stay in step with technology </li></ul><ul><li>Employ the talents and skills of those around us </li></ul>When we work together to achieve our commitments, we can exceed expectations.
    42. 42. <ul><li>Thank You to Brownsburg Public Library for an essential learning experience. </li></ul><ul><li>Benefits Gained </li></ul><ul><li>Professional development and networking </li></ul><ul><li>Current library resources and technology </li></ul><ul><li>Library work experience </li></ul>I would have had to work in a library setting much longer to gain the broad range of experience that I have had this summer.
    43. 43. Leadership SLIS S604 <ul><li>Our studies gave me groundwork in the type of leader I can be. </li></ul><ul><li>How to better utilize my strengths, and not let weaknesses get in the way. </li></ul><ul><li>Helped me form the conviction that I can be a good leader. </li></ul>Knowing this, and my leadership goals, gives me the ability to offer leadership based on sharing knowledge and freedom of access to information.
    44. 44. Leadership Forum <ul><li>Treasury of thoughts from forum discussions </li></ul><ul><li>As we come into contact with so many people on a daily basis, we have opportunity for self-growth through others’ abundant knowledge and expertise in various areas. </li></ul><ul><li>Posted by Jill Marie Fausnaugh, Jun 19, 2009. </li></ul><ul><li>Libraries have a lot to offer their communities just like they always have, we just have to be proactive and continue to engage the public in providing a place where they can become informed and communicate pressing issues in a respectful and open manner.  </li></ul><ul><li>Posted by James Peter Doane, Jun 16, 2009. </li></ul>
    45. 46. <ul><li>“ It's funny that we think of libraries as quiet demure places where we are shushed by dusty, bun-balancing, bespectacled women. The truth is libraries are raucous clubhouses for free speech, controversy & community.  Librarians have stood up to the Patriot Act, sat down with noisy toddlers and reached out to illiterate adults.  Libraries can never be shushed.” Comedian and author Paula Poundstone, national spokesperson for Friends of Libraries U.S.A . </li></ul><ul><li>                </li></ul>Before we leave, I want to share this great quote I found with you.
    46. 47. Presentation Notes <ul><li>Career transitions Executive Leadership Program, Residency Presentation </li></ul><ul><li>What I’ve learned about leadership thru: </li></ul><ul><ul><li>The residency </li></ul></ul><ul><ul><li>Mentors </li></ul></ul><ul><ul><li>Leadership class and forums </li></ul></ul><ul><li>Brownsburg, the community: </li></ul><ul><ul><li>Is 2 nd fastest growing city in Indiana </li></ul></ul><ul><ul><li>Success oriented </li></ul></ul><ul><ul><li>Brownsburg public library </li></ul></ul><ul><ul><li>Administration & Staff </li></ul></ul><ul><ul><li>Community programs and cooperation </li></ul></ul><ul><li>Meetings </li></ul><ul><li>My job description, what I have accomplished and learned </li></ul><ul><li>Advice for your presentation: </li></ul><ul><ul><li>keep it simple, honest, and straightforward.   </li></ul></ul><ul><ul><li>Think about: </li></ul></ul><ul><li>what you want to share </li></ul><ul><li>what others might be interested in hearing about!  </li></ul><ul><li>Resources: </li></ul><ul><li>Toastmasters tips on speaking/presenting, etc. </li></ul><ul><li>Ala – presentation and notes </li></ul><ul><li>Graphics, graphics graphics!  </li></ul><ul><ul><li>The  American Library Association </li></ul></ul>
    47. 48. Resources Bolton, Robert And Dorothy Grover Bolton. People Styles at Work: Making Bad Relationships Good and Good Relationships Better. C hicago: American Management Association, 1996. Goldsmith, Marshall. Business Week. Marshall & Friends. April 7, 2009.   Northouse, Peter Guy.  Leadership: Theory and Practice . Edition 4. Thousand Oaks, CA: Sage, 2006. Photos Bisinfonet, http://www.bisinfonet.ac.uk/infokits/change-management. Brownsburg Public Library. Cartoonstock.com. Dreamstime.com. Fotosearch.com. ipligence.com/worldmap. istockphoto.com. publicinnovation.org.uk. School of Library and Information Science, Indiana University, www.slis.iupui.edu/. Shepherd Education library web services, www.shepherd.edu/libweb/services. SirsiDynix, Stephen Abram. Top 7 strategies for library success. Vallejo, Boris: The Librarian.
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