ECIC 2011

1. Flickr: santanartist USER CENTERED THINKING FABRICE WEGNER @ ECIC 2011

2. User Centered Strategy

3. 3 Things about me: Dipl. Betriebswirt (Medienwirtschaft), Bachelor Addicted to Endurance Sports 29 years old

4. 3 Things about me: Dipl. Betriebswirt (Medienwirtschaft), Bachelor Addicted to Endurance Sports 29 years old Stages

11. Flickr: DoBeRaGi

12. Flickr: DoBeRaGi User Centered Everything!

16. Flickr: DoBeRaGi Why this User Centered Stuff?

17. Progress (approach) 1980 2011

18. Progress (approach) Competition 1980 2011

19. Progress (approach) Tech nology Competition 1980 2011

20. Progress (approach) a tion unic C omm Tech nology Competition 1980 2011

21. Progress (approach) ns e ct atio Exp a tion unic C omm Tech nology Competition 1980 2011

22. Progress (approach) ns e ct atio Use Exp r To leran ce a tion unic C omm Tech nology Competition 1980 2011

23. Product Developments Triad by Larry Keeley (Dublin Group)

24. Product Developments Triad by Larry Keeley (Dublin Group) Desirability Capability Viability

25. Product Developments Triad by Larry Keeley (Dublin Group) Desirability Capability Viability Technology Business User Model Modell Modell

26. Product Developments Triad by Larry Keeley (Dublin Group) Desirability Capability Viability Technology Business User Model Modell Modell Product Technology Business Plan Design Plan

27. Product Developments Triad by Larry Keeley (Dublin Group) Desirability Capability Viability Technology Business User Model Modell Modell Product Technology Business Plan Design Plan User Effectiveness & Project Delivery Sustainable Business Customer Adpotion

28. Product Developments Triad by Larry Keeley (Dublin Group) Desirability Capability Viability Technology Business User Model Modell Modell Product Technology Business Plan Design Plan User Effectiveness & Project Delivery Sustainable Business Customer Adpotion Success

32. User Research Flickr: Joe Shlabotnik

33. Objective: Focus on user

34. Objective: Focus on user Look Is this site helpfull?

35. Objective: Focus on user Look Is this site helpfull? Feel Is it a pleasure to use the site?

36. Objective: Focus on user Look Is this site helpfull? Feel Is it a pleasure to use the site? Usability What is this Check-Box for?

37. Objective: Focus on user Look Is this site helpfull? Feel Is it a pleasure to use the site? Usability What is this Check-Box for?

38. http://www.usabilityblog.de

39. http://www.usabilityblog.de

40. Flickr: DieselDemon 5

41. Flickr: DieselDemon 5 5 user tests will typically identify 85% of errors but 0 user tests will find 0%. (Jacob Nielsen)

42. Flickr: Leonid Mamchenkov Coffeeshop-Testing is fun! :)

43. Flickr: mistersnappy Heuristics and Expert Reviews...

44. ... or let the tools do the work

45. ... or let the tools do the work

46. Demo

47. fabricewegner User Experience Monday München fabricewegner@me.com

48. Overview

49. Overview Analytics

50. Overview E-Mail Survey Analytics

51. Overview User Interview (Telephone) E-Mail Survey Analytics

52. Overview Feedback Tool User Interview (Telephone) E-Mail Survey Analytics

53. Overview User Interview (face to face) Feedback Tool User Interview (Telephone) E-Mail Survey Analytics

54. Overview Focus Group User Interview (face to face) Feedback Tool User Interview (Telephone) E-Mail Survey Analytics

55. Overview Lab Testing Focus Group User Interview (face to face) Feedback Tool User Interview (Telephone) E-Mail Survey Analytics

56. Questions? Flickr: [F]oxymoron

ECIC 2011

Recommended

Recommended

More Related Content

What's hot

What's hot (6)

Similar to ECIC 2011

Similar to ECIC 2011 (20)

Recently uploaded

Recently uploaded (20)

ECIC 2011

Editor's Notes