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Digital Marketing Summit 2020
Laurence O’Toole, CEO, Authoritas, @AskLaurence
www.authoritas.com @authoritas_com #dmsso16
Big Data Science for SEO & Content Marketing Success
How Big Data & AI changed Content
Marketing
Or “Where the hell was I and what happened to my job?”
Digital Marketing Summit 2020
Laurence O’Toole, CEO, Authoritas
STARDATE: YEAR 2020
TUESDAY MORNING (MID): 10:20 A.M.
LOCATION: OFFICE, TWICKENHAM
51.509865 -0.118092
Agenda
Could the future of our industry look
(or sound) like that?
In the future ‘Amy’ my AI can…
• Converse with me
• Converse with other machines
• Automate Big Data analysis and insights
• Learn what works and what doesn’t
• Automate corrective action and predict outcomes
• Write and/or edit multi-lingual content
• Perform outreach
• Organise my diary
• Research my presentation and synthesize its findings
• Book me a round of golf!
• Make most of my team redundant!
AI will replace 35% of UK jobs in <20Yrs
• Automation will significantly impact lower paid workers
• Telephone Salesperson - 99% chance of being automated out
of a job
• Content Writer/Author/Translator – 32.7% chance
• Account Managers and BDMs – 16% chance
• Sales & Marketing Directors - 1% chance of being automated
• In our SEOin2020 survey not one of the 15 Top SEOs
interviewed or 250+ respondents thought they’d be
automated out of a job by 2020
• If you are worried you can search by Job Title here
Deloitte & Oxford University 2014 (updated 2016)
SEO & Content Marketing will continue to evolve!
RankBrain is a small step….
You will need to evolve too if you want to thrive!
6 Evolving Themes for the Industry
+ Big Data APIs
+ Big Data Technologies & Computing Power
+ “Machine Intelligence” Algorithms - APIs, SaaS, Open
Source
+ Shift from SEO/Content Analytics > Content Strategy &
Insights
+ AI-driven Content Creation, Curation, Optimisation and
Editing
+ Human-like Conversations
Big Data APIs - SEO/Content Marketing
• Site Auditing
• Site Crawling
• Log Analysis
• Keyword Ranking
• Link analysis
• Web Analytics
• Webmaster Tools
• User Behaviour
• Consumer Demand
• Competitive Intelligence
• Market Intelligence
EXTERNAL BIG DATA APIs INTERNAL DATA
BIG DATA
TECH
STACK
CLOUD
Big Data Technologies
Open Source Big Data Technologies Readily Available
• NoSQL & Distributed Processing – Cassandra, Big Table,
Hadoop, etc
• Graph Databases – Neo4J, Titan, etc
Computing Power Still Increasing
• Moore’s Law
• Google’s TPU (Tensor Flow Processor) for Machine Learning
• Movidius Machine Learning on a USB stick!
Machine Intelligence
Source: The Economist
Machine Intelligence
Source: FrankDiana’s Blog
Machine Intelligence
Machine Learning Algorithms
• It’s getting easier to integrate Machine Learning into your
Apps
• Natural Language Processing APIs
• MonkeyLearn – Text analysis and classification Machine Learning API
• IBM Watson – Language, Vision, Speech & Data APIs
• Microsoft Azure Machine Learning API - Language, Vision, Speech,
Search & Recommendation APIs
• Google Prediction API - Sentiment analysis, Purchase Prediction,
Spam Detection
• Amazon Machine Learning – Detect Fraud, Forecast Demand,
Personalisation & Recommendation APIs
Machine Learning Algorithms
• Machine Learning - Open Source Code
• Google Assistant - Tensor Flow
• Facebook M Virtual Assistant - Torch
• Amazon Echo - DSSTNE
• Apple Siri – You can now get your apps to work with Siri
• Microsoft Cortana – Cognitive Toolkit
• Natural Language Generation APIs
• Narrative Science
• Wordsmith
• Arria Platform
All this Big Data and Big Data Tech,
yet no insights?
…It’s a familiar story!
Data should tell you a story
…Even if it’s not the one you want to hear!
Shift from Content Analytics > Content Strategy &
Insights
• AI Advances
• Natural Language Processing & Natural Language Generation
• Pattern & Trend analysis, Predictive analytics, Recommendations
• Narrow AI in key verticals
• E.g. Local SMEs & eCommerce players will benefit from very different
trained AI models and solutions
• Storytelling through data
• Narrative Science & Automated Insights turn tables and charts into
human readable stories/insights
• Report personalisation and automation
‘Old’ SERP Data
New Insights from ‘old’ SERP data
Combining Big Data APIs +
Big Data Technology +
Machine Learning Algorithms =
New Insights &
Winning Strategies
THE COMPETITION!
P
PP
P
KW
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CP
CP
CP
CPCP
CP
CP
CP
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CP
CP
CP
CP
CP
CP
CP
CP
CP
CP
CP
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THE OPPORTUNITY!
YOUR
DOMAIN
RD P KW CD CPYOUR DOMAIN YOUR
PAGE
KEYWORD COMPETING DOMAINS COMPETITORS'
PAGES
THE OPPORTUNITY!
THE OPPORTUNITY!
THE OPPORTUNITY!
Using a Graph to understand your market
DIY.com’s Market – Top 100 Sites
With the next generation of Natural Language Generation
algorithms – this pretty bubble chart could be coupled with
the following narrative:
“Laurence, your best content creation opportunities are in
the following categories: Flooring, Bathrooms and Fencing.
Our model shows that improving and creating new content in
these areas will generate you an additional £10,000 of revenue
per month with an estimated ROI of 300%.....So get
cracking!”
Automated Content Strategy
Automated Content Strategy?
• Or better…
“Would you like me to create this content for you?”
• Or better still…
• “I’ve created this content for you already?”
• Or even perhaps (my dream one day)…
• “How was the golf yesterday? Whilst you were playing golf,
the content I wrote made you another £3,000”.
Content Creation
• AI - Natural Language Generation
• AI will not be limited to content editing, optimisation &
curation
• AI will create content that will be indistinguishable from human
written content
• But it won’t replace journalists and content writers - it will
free them up for more in-depth work
• AI Programs are already writing all sorts of content today…..
Human or Computer?
“Kitty couldn’t fall asleep for a long time. Her nerves were strained as two tight strings,
and even a glass of hot wine, that Vronsky made her drink, did not help her. Lying in bed
she kept going over and over that monstrous scene at the meadow.”
(New York Times Test)
The Russian novel "True Love" was written by a computer in St. Petersburg in 72 hours.
“I was laid out sideways on a soft American van seat, several young men still plying me
with vodkas that I dutifully drank, because for a Russian it is impolite to refuse.”
Unlike "True Love," this novel was written by a human. It is an excerpt from Gary
Shteyngart's "Absurdistan.
User Perceptions of Robot vs Journalist Content
Writer
Source: www.tandfonline.com - Christer Clerwall of Karlstads University in Sweden
Toutiao’s Xiaomingbot
http://www.toutiao.com Xiaomingbot & (Futurism.com)
AI wrote 450
articles during
the 2016
Olympics
The Washington Post “Heliograf”
The Washington Post uses its in-house created AI “Heliograf” for “Automated
Storytelling” during the 2016 Olympics and is planning to use it to cover the US Elections
Japanese AI novel ‘almost’ wins literary prize
Source: Digital Trends. Credit: Sergey Soldatov/123RF.com
IBM Watson/Fox – AI ‘creates’ - Trailer
AI Creates Screenplay – “Sunspring”
AI Creates Screenplay – “Sunspring”
AI Creates Screenplay – Watch the film!
If only to read the human comments!
Automated Insights >1.5Bn narratives
Quill (Narrative Sciences)
Arria’s NLG Platform
But this is where it gets really
interesting….
Human-like Conversations
Consumerism has driven AI adoption in the B2C space - We’ll soon be able to interact with
our Enterprise apps in a similar (familiar) way
An Analytics Platform that talks to you?
Add Conversation to your Apps?
BIG DATA APIs INTERNAL DATA
BIG DATA
TECH
STACK
CLOUD
MACHINE INTELLIGENCE
N/B: Represents APIs
CONTENT
AUTOMATION
NATURALLANGUAGEGENERATION
HUMANINTERACTION
You get ‘Amy’
A personalised AI that makes your life more productive, more successful, easier and more
rewarding…. Unless of course she’s replaced you!
Source: waitbutwhy.com
Because of the ‘Law of Accelerating
Returns’ the 21st century will
achieve 1,000 times the progress of
the 20th century. Ray Kurzweil
Amy and I hope to see you again at the
Digital Marketing Summit 2020!
Laurence O’Toole, CEO, Authoritas
laurence@authoritas.com
+44 208 977 4465
@asklaurence or @authoritas_com
www.authoritas.com
Amy and I hope to see you again at the
Digital Marketing Summit 2020!
Laurence O’Toole, CEO, Authoritas
laurence@authoritas.com
+44 208 977 4465
@asklaurence or @authoritas_com
www.authoritas.com

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DMSSO 2016 - How Big Data is changing Content Marketing by Laurence OToole @Authoritas

  • 1. Digital Marketing Summit 2020 Laurence O’Toole, CEO, Authoritas, @AskLaurence www.authoritas.com @authoritas_com #dmsso16 Big Data Science for SEO & Content Marketing Success
  • 2. How Big Data & AI changed Content Marketing Or “Where the hell was I and what happened to my job?” Digital Marketing Summit 2020 Laurence O’Toole, CEO, Authoritas
  • 3. STARDATE: YEAR 2020 TUESDAY MORNING (MID): 10:20 A.M. LOCATION: OFFICE, TWICKENHAM 51.509865 -0.118092
  • 5. Could the future of our industry look (or sound) like that?
  • 6. In the future ‘Amy’ my AI can… • Converse with me • Converse with other machines • Automate Big Data analysis and insights • Learn what works and what doesn’t • Automate corrective action and predict outcomes • Write and/or edit multi-lingual content • Perform outreach • Organise my diary • Research my presentation and synthesize its findings • Book me a round of golf! • Make most of my team redundant!
  • 7. AI will replace 35% of UK jobs in <20Yrs • Automation will significantly impact lower paid workers • Telephone Salesperson - 99% chance of being automated out of a job • Content Writer/Author/Translator – 32.7% chance • Account Managers and BDMs – 16% chance • Sales & Marketing Directors - 1% chance of being automated • In our SEOin2020 survey not one of the 15 Top SEOs interviewed or 250+ respondents thought they’d be automated out of a job by 2020 • If you are worried you can search by Job Title here Deloitte & Oxford University 2014 (updated 2016)
  • 8. SEO & Content Marketing will continue to evolve! RankBrain is a small step…. You will need to evolve too if you want to thrive!
  • 9. 6 Evolving Themes for the Industry + Big Data APIs + Big Data Technologies & Computing Power + “Machine Intelligence” Algorithms - APIs, SaaS, Open Source + Shift from SEO/Content Analytics > Content Strategy & Insights + AI-driven Content Creation, Curation, Optimisation and Editing + Human-like Conversations
  • 10. Big Data APIs - SEO/Content Marketing • Site Auditing • Site Crawling • Log Analysis • Keyword Ranking • Link analysis • Web Analytics • Webmaster Tools • User Behaviour • Consumer Demand • Competitive Intelligence • Market Intelligence EXTERNAL BIG DATA APIs INTERNAL DATA BIG DATA TECH STACK CLOUD
  • 11. Big Data Technologies Open Source Big Data Technologies Readily Available • NoSQL & Distributed Processing – Cassandra, Big Table, Hadoop, etc • Graph Databases – Neo4J, Titan, etc Computing Power Still Increasing • Moore’s Law • Google’s TPU (Tensor Flow Processor) for Machine Learning • Movidius Machine Learning on a USB stick!
  • 15. Machine Learning Algorithms • It’s getting easier to integrate Machine Learning into your Apps • Natural Language Processing APIs • MonkeyLearn – Text analysis and classification Machine Learning API • IBM Watson – Language, Vision, Speech & Data APIs • Microsoft Azure Machine Learning API - Language, Vision, Speech, Search & Recommendation APIs • Google Prediction API - Sentiment analysis, Purchase Prediction, Spam Detection • Amazon Machine Learning – Detect Fraud, Forecast Demand, Personalisation & Recommendation APIs
  • 16. Machine Learning Algorithms • Machine Learning - Open Source Code • Google Assistant - Tensor Flow • Facebook M Virtual Assistant - Torch • Amazon Echo - DSSTNE • Apple Siri – You can now get your apps to work with Siri • Microsoft Cortana – Cognitive Toolkit • Natural Language Generation APIs • Narrative Science • Wordsmith • Arria Platform
  • 17. All this Big Data and Big Data Tech, yet no insights? …It’s a familiar story!
  • 18. Data should tell you a story …Even if it’s not the one you want to hear!
  • 19. Shift from Content Analytics > Content Strategy & Insights • AI Advances • Natural Language Processing & Natural Language Generation • Pattern & Trend analysis, Predictive analytics, Recommendations • Narrow AI in key verticals • E.g. Local SMEs & eCommerce players will benefit from very different trained AI models and solutions • Storytelling through data • Narrative Science & Automated Insights turn tables and charts into human readable stories/insights • Report personalisation and automation
  • 21. New Insights from ‘old’ SERP data Combining Big Data APIs + Big Data Technology + Machine Learning Algorithms = New Insights & Winning Strategies
  • 22. THE COMPETITION! P PP P KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KWKW CD CDCD CD KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW KW CP CP CP CPCP CP CP CP CP CP CP CP CP CP CP CP CP CP CP CP CP THE OPPORTUNITY! YOUR DOMAIN RD P KW CD CPYOUR DOMAIN YOUR PAGE KEYWORD COMPETING DOMAINS COMPETITORS' PAGES THE OPPORTUNITY! THE OPPORTUNITY! THE OPPORTUNITY! Using a Graph to understand your market
  • 23. DIY.com’s Market – Top 100 Sites
  • 24. With the next generation of Natural Language Generation algorithms – this pretty bubble chart could be coupled with the following narrative: “Laurence, your best content creation opportunities are in the following categories: Flooring, Bathrooms and Fencing. Our model shows that improving and creating new content in these areas will generate you an additional £10,000 of revenue per month with an estimated ROI of 300%.....So get cracking!” Automated Content Strategy
  • 25. Automated Content Strategy? • Or better… “Would you like me to create this content for you?” • Or better still… • “I’ve created this content for you already?” • Or even perhaps (my dream one day)… • “How was the golf yesterday? Whilst you were playing golf, the content I wrote made you another £3,000”.
  • 26. Content Creation • AI - Natural Language Generation • AI will not be limited to content editing, optimisation & curation • AI will create content that will be indistinguishable from human written content • But it won’t replace journalists and content writers - it will free them up for more in-depth work • AI Programs are already writing all sorts of content today…..
  • 27. Human or Computer? “Kitty couldn’t fall asleep for a long time. Her nerves were strained as two tight strings, and even a glass of hot wine, that Vronsky made her drink, did not help her. Lying in bed she kept going over and over that monstrous scene at the meadow.” (New York Times Test) The Russian novel "True Love" was written by a computer in St. Petersburg in 72 hours. “I was laid out sideways on a soft American van seat, several young men still plying me with vodkas that I dutifully drank, because for a Russian it is impolite to refuse.” Unlike "True Love," this novel was written by a human. It is an excerpt from Gary Shteyngart's "Absurdistan.
  • 28. User Perceptions of Robot vs Journalist Content Writer Source: www.tandfonline.com - Christer Clerwall of Karlstads University in Sweden
  • 29. Toutiao’s Xiaomingbot http://www.toutiao.com Xiaomingbot & (Futurism.com) AI wrote 450 articles during the 2016 Olympics
  • 30. The Washington Post “Heliograf” The Washington Post uses its in-house created AI “Heliograf” for “Automated Storytelling” during the 2016 Olympics and is planning to use it to cover the US Elections
  • 31. Japanese AI novel ‘almost’ wins literary prize Source: Digital Trends. Credit: Sergey Soldatov/123RF.com
  • 32. IBM Watson/Fox – AI ‘creates’ - Trailer
  • 33. AI Creates Screenplay – “Sunspring”
  • 34. AI Creates Screenplay – “Sunspring”
  • 35. AI Creates Screenplay – Watch the film! If only to read the human comments!
  • 39. But this is where it gets really interesting….
  • 40. Human-like Conversations Consumerism has driven AI adoption in the B2C space - We’ll soon be able to interact with our Enterprise apps in a similar (familiar) way
  • 41. An Analytics Platform that talks to you?
  • 42. Add Conversation to your Apps?
  • 43. BIG DATA APIs INTERNAL DATA BIG DATA TECH STACK CLOUD MACHINE INTELLIGENCE N/B: Represents APIs CONTENT AUTOMATION NATURALLANGUAGEGENERATION HUMANINTERACTION
  • 44. You get ‘Amy’ A personalised AI that makes your life more productive, more successful, easier and more rewarding…. Unless of course she’s replaced you!
  • 45. Source: waitbutwhy.com Because of the ‘Law of Accelerating Returns’ the 21st century will achieve 1,000 times the progress of the 20th century. Ray Kurzweil
  • 46. Amy and I hope to see you again at the Digital Marketing Summit 2020! Laurence O’Toole, CEO, Authoritas laurence@authoritas.com +44 208 977 4465 @asklaurence or @authoritas_com www.authoritas.com
  • 47. Amy and I hope to see you again at the Digital Marketing Summit 2020! Laurence O’Toole, CEO, Authoritas laurence@authoritas.com +44 208 977 4465 @asklaurence or @authoritas_com www.authoritas.com

Editor's Notes

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