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Transforming from a Tech SME to an MNE Some Thoughts Raman Roy   Chairman & MD Chandigarh 23rd September 2011
Quatrro Confidential Importance of SMEs cannot be underestimated ,[object Object]
Successful micro enterprises wind up and
Grow into an SME through survival of the fittest
Help of the SME sector helps to determine the future supply of large MNE firms
These large firms possibly will subcontract with the small firms and
Create additional SMEs“Growing into” & “Growing out of” Model Growing into a SME Growing out of a SME (SOURCE – International Tax Dialogue, SME Conference)
Quatrro Confidential SMEs play a significant role in leading economies of the world China USA India Brazil (SOURCE – Industry Outlook- SMEs in China by Lauren Hilgers)
Knowledge Economy is different from Traditional Economy Differs on three attributes – Markets, Enterprises and Work Force
Knowledge Economy is different from Traditional Economy Differs on three attributes – Markets, Enterprises and Work Force Quatrro Confidential
Knowledge Economy is different from Traditional Economy Differs on three attributes – Markets, Enterprises and Work Force Quatrro Confidential
Knowledge Economy empowers “SME” to operate like an “MNE”  In Knowledge Economy scale and multi national operations seemed to be delinked as evident from above example SME can certainly operate like and/or Grow  into MNE
SMEs need to nurture specific traits that propel them into an MNE
Leverage “inherent strengths” to attract talent locally and internationally Management Team Skills Job Protection Long Term Horizon ,[object Object]
Concentration of shares and control management give the SME entrepreneur an advantageous position
The support of responsible shareholders will motivate the management team to develop greater skills

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RR eRevolution 2011 transforming from SME to MNE- Presentation by Mr. Raman Roy

  • 1. Transforming from a Tech SME to an MNE Some Thoughts Raman Roy Chairman & MD Chandigarh 23rd September 2011
  • 2.
  • 4. Grow into an SME through survival of the fittest
  • 5. Help of the SME sector helps to determine the future supply of large MNE firms
  • 6. These large firms possibly will subcontract with the small firms and
  • 7. Create additional SMEs“Growing into” & “Growing out of” Model Growing into a SME Growing out of a SME (SOURCE – International Tax Dialogue, SME Conference)
  • 8. Quatrro Confidential SMEs play a significant role in leading economies of the world China USA India Brazil (SOURCE – Industry Outlook- SMEs in China by Lauren Hilgers)
  • 9. Knowledge Economy is different from Traditional Economy Differs on three attributes – Markets, Enterprises and Work Force
  • 10. Knowledge Economy is different from Traditional Economy Differs on three attributes – Markets, Enterprises and Work Force Quatrro Confidential
  • 11. Knowledge Economy is different from Traditional Economy Differs on three attributes – Markets, Enterprises and Work Force Quatrro Confidential
  • 12. Knowledge Economy empowers “SME” to operate like an “MNE” In Knowledge Economy scale and multi national operations seemed to be delinked as evident from above example SME can certainly operate like and/or Grow into MNE
  • 13. SMEs need to nurture specific traits that propel them into an MNE
  • 14.
  • 15. Concentration of shares and control management give the SME entrepreneur an advantageous position
  • 16. The support of responsible shareholders will motivate the management team to develop greater skills
  • 17. In SMEs generally there is a powerful recognition that employees constitute competitive advantage
  • 18. Hence, efforts are made to preserve and nurture them
  • 19. Has the ability to maintain stable level of employment even during economic crisis
  • 20. The long term horizon based on the willingness of entrepreneur to pass down the legacy to next generations, provides business stability
  • 21. Provides a sense of security and assurance that employees will be able to pursue long term professional goals within a stable business framework
  • 22. CEOs stay is 3 to 5 times longer than CEOs in MNCs..ofcourse there is no risk of CEO being fired through SMS!!Good practices of one region are seldom interpreted as bad anywhere else globally
  • 23.
  • 24. It is perceived to be more in family businesses on account of blood bonds between different employees
  • 25. Ensure gifted positions atleast have a wider acceptance if not complete
  • 26. CEO who is the main shareholder and MD of the firm often set themselves lower salaries
  • 27. They decide to spend more money in the firm where it will enhance shareholder and firm value
  • 28. This results in a rub off effect resulting in lower pay level among employees…one needs to be conscious of this.
  • 29.
  • 30. Dependence on decision maker seem to wane away when business becomes large
  • 31. The key is to manage it properly in times when it is required the mostBad practices of one region are often interpreted as bad anywhere else globally
  • 32.
  • 35.
  • 38. Earn while you learnThe companies that didn’t innovate HR practices in US, did them in India as they were competing with established players for talent
  • 39.
  • 41. Require little support as they lack IT skills & resources
  • 42. Focus on SME IT buying priorities
  • 44. Easy to deploy integrated solutions
  • 45. SME’s cant do integration themselves
  • 46. Easy to understand, deploy, manage and support
  • 47. SME’s would like to go with trusted long time vendors
  • 48. Cost of establishing a new vendor is high for a SME
  • 49. Focus on channels that sell to SME’s
  • 50. SME’s are focused on business value
  • 51. E.g. improved productivity, enhanced CRM, enhanced revenue, payback
  • 53. Brands are least important factor for SME’s
  • 54. Big brands connote higher TCO
  • 55. Young companies can collaborate with large enterprises to jointly market to SME’s
  • 56. SME’s put lot of emphasis on TCO, not only on price. They will go for lower TCO’s
  • 57. TCO includes resources required to implement and maintain a solution, customer and technical support, unanticipated upgrade costs to maintain compatibility with new development, up and down scalability, and the cost of managing new vendor relationships.Source : Milestone Group It takes little longer to build right channels but they are most efficient in long term
  • 58. Networking opportunities are directly proportional to your inclination You will rarely come across entrepreneurs who do not network Networking helps in sharing ideas and obtain insights from others Thoughts when “shared” gets “doubled” and “halved” when concealed Networking in today’s time is not difficult…there are multiple avenues. You just need the inclination.
  • 59. Quatrro Confidential Market to your own world to build the Brand – Digital Marketing It is a fact that all of you operate in a Digital World The most three most trusted forms of brand building are:   Recommendations from people I know - 90% Consumer opinions posted online - 70% Branded websites - 70%The digital world has made the traditional two-way “Word-of-Mouth”marketing accessible and available to everyone with a computer and or a phone)                                                 The key is you need people with megaphones in the digital world to build your brand
  • 60. Quatrro Confidential There are plenty of avenues to find the people with the megaphone/s Social Media – For Global Reach Mobile Media – For Local / Global Reach Digital Marketing gets you started in global markets with limited budgets without a physical presence in those markets Digital Marketing skill sets can be easily outsourced…they are several SMEs in India supporting International Companies in their Digital Initiatives However , it requires enough patience to acquire and grow audience, see results first and increasing returns subsequently
  • 61. Thank You Happy to Answer Questions Raman RoyChairman & Managing Director Email: raman.roy@quatrro.com| Website: www.quatrro.com