5. Global Rank Job Category 1 Sales Representatives 2 Skilled Manual Trades *Skilled manual trades’ refers to a broad range of job titles that require workers to possess specialised skills, traditionally learned over a period of time as an apprentice. Examples of skilled trades include electricians, bricklayers, carpenters, cabinetmakers, masons, plumbers and welders. 3 Technicians (primarily production/operations, engineering or maintenance) 4 Engineers 5 Accounting and finance staff
12. ...... Paper Web based Enhanced Web Based Professional Community Specialised Social Net General Social Net WHO DRIVES THE PROCESS?
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27. OUTPUT OF COMMITMENT FOCAL POINT OF COMMITMENT COMMITMENT TYPE Rational Commitment – What's in it for me and us Day to day work Going above and beyond the call of duty Team
28. COMMITMENT TYPE FOCAL POINT OF COMMITMENT OUTPUT OF COMMITMENT Emotional Commitment – Do I enjoy my work, my team, my manager, my organization Direct Manager Intention to Stay Organization
29. COMMITMENT TYPE FOCAL POINT OF COMMITMENT OUTPUT OF COMMITMENT Emotional Commitment – Do I enjoy my work, my team, my manager, my organization Direct Manager Intention to Stay Organization
34. OUTPUT OF COMMITMENT FOCAL POINT OF COMMITMENT COMMITMENT TYPE Rational Commitment – What's in it for me and us Day to day work Going above and beyond the call of duty Team
35. COMMITMENT TYPE FOCAL POINT OF COMMITMENT OUTPUT OF COMMITMENT Emotional Commitment – Do I enjoy my work, my team, my manager, my organization Direct Manager Intention to Stay Organization
36. OUTPUT OF COMMITMENT FOCAL POINT OF COMMITMENT COMMITMENT TYPE Rational Commitment – What's in it for me and us Day to day work Going above and beyond the call of duty Team
40. LEADERSHIP CONTRIBUTES NO LESS THAN 70% TO CLIMATE (THE MOOD OF THE ORGANIZATION) WHICH AGAIN CONTRIBUTES TO THE CREATION OF A HIGH PERFORMANCE CLIMATE
77. Clarity of purpose; Strong individuals; Focus; Roles and role flexibility; Training and competence; Trust; Commitment; Communication; Line of sight between performance and reward.
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79. Communication between leader and constituent is at the heart of everything. John W. Gardner
80. Ninety percent of executives rate themselves as effective communicators. Only thirty percent of their subordinates agree.
81. The biggest problem with leadership communication is the illusion that it has occurred.
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84. “ Every year since 1950, the number of American children gunned down has doubled.”
85. “ Every year since 1950, the number of American children gunned down has doubled.”
87. Neurologists agree that facts, emotions and symbols must be created as “images” in order for the brain to order them , process them and produce thought. Creating images is essential. And “images” include sights, sounds, smells and feelings.
89. How big is an acre of land.. The size of a football field
90. “ Telling stories…is probably a brain obsession and probably begins relatively early both in terms of evolution and in terms of the complexity. Telling stories precedes language, since it is, in fact, a condition for language , and it is based not just in the cerebral cortex but elsewhere in the brain and in the right hemisphere as well as the left.” Antonio Damasio
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92. Harley executive, quoted in Results-based Leadership “ What we sell is the opportunity for a 43 year-old accountant to dress up in black leather, ride through small towns and have people be afraid of him.”
93. “ When leaders fail to communicate in facts, emotions, and symbols, constituents will fill in the blanks”
94. Not only what you say Also what you do – non verbal communication
95. Emotional Intelligence: “ The capacity to handle your own emotions and your relationships with others.” U.S. News & World Report “The Secret Skill of Leaders” 1/14/2002
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98. The distance between the heart and the head is very short – but it is the longest journey in the world!
