LESSONS LEARNEDINTEGRATING UX INTOAGILE TEAMSBrian Sobus
About MeI am an Agile Methodologist & Practitioner, a SoftwareDeveloper, and a Software Director based in Raleigh, NC.In t...
UX versus Usability versus UIhttp://www.wired.com/magazine/2012/01/ff_ux/ Copyright Wired Magazine
My First Try
Cross-Functional Team                               Legacy             Dev   Dev   UX    Product             Dev   Dev   U...
I Know it All Now!http://www.flickr.com/photos/jainbasil/4889471879/
http://www.flickr.com/photos/mandy-c/7173657635/in/set-72157627126760470
Really Make it an Agency                      Sprint                     Team A         Other       UX and       Sprint   ...
As for me, all I know    is that I know       nothing.     -- Socrates                        I cant go back to yesterday ...
http://www.flickr.com/photos/possumgirlpics/5284813529/                                                          Agile is ...
UX is Valuablehttp://www.flickr.com/photos/murdocke/7171409417/
http://www.flickr.com/photos/38314728@N08/3840827599/
http://www.flickr.com/photos/b-tal/90496590/
The Mad Hatter: Have I gone mad?Alice: I’m afraid so. You’reentirely bonkers. But I’ll tell youa secret. All the best peop...
http://www.flickr.com/photos/seadevi/3728533564/
How do you integrate UX?• No one answer• But I do have an inclination
THANK YOU FOR COMINGbrians@snowglobesoftware.com
Session NotesAt the end of the session, I asked the audience what they have seen work when it comesto integrating UX into ...
The Raw Data• Kanban seems to work better. Scrum             • UX as a pig caused the team to slow down.    seems to force...
Lessons learned integrating ux into agile teams.2012.08.with notes
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Lessons learned integrating ux into agile teams.2012.08.with notes

  1. 1. LESSONS LEARNEDINTEGRATING UX INTOAGILE TEAMSBrian Sobus
  2. 2. About MeI am an Agile Methodologist & Practitioner, a SoftwareDeveloper, and a Software Director based in Raleigh, NC.In these roles and a few others, I’ve helped guidecompanies, teams, and individuals in their development,careers, and decisions.I am President and Principal Developer for SnowglobeSoftware Development, Inc. and the Director of Interactivefor Centerline Digital in Raleigh.
  3. 3. UX versus Usability versus UIhttp://www.wired.com/magazine/2012/01/ff_ux/ Copyright Wired Magazine
  4. 4. My First Try
  5. 5. Cross-Functional Team Legacy Dev Dev UX Product Dev Dev UX New Product Dev Dev UX2 One Product Dev Dev
  6. 6. I Know it All Now!http://www.flickr.com/photos/jainbasil/4889471879/
  7. 7. http://www.flickr.com/photos/mandy-c/7173657635/in/set-72157627126760470
  8. 8. Really Make it an Agency Sprint Team A Other UX and Sprint Priorities Usability Team B Sprint Team C
  9. 9. As for me, all I know is that I know nothing. -- Socrates I cant go back to yesterday because I was a different person then. -- Alice
  10. 10. http://www.flickr.com/photos/possumgirlpics/5284813529/ Agile is About Team
  11. 11. UX is Valuablehttp://www.flickr.com/photos/murdocke/7171409417/
  12. 12. http://www.flickr.com/photos/38314728@N08/3840827599/
  13. 13. http://www.flickr.com/photos/b-tal/90496590/
  14. 14. The Mad Hatter: Have I gone mad?Alice: I’m afraid so. You’reentirely bonkers. But I’ll tell youa secret. All the best people are.
  15. 15. http://www.flickr.com/photos/seadevi/3728533564/
  16. 16. How do you integrate UX?• No one answer• But I do have an inclination
  17. 17. THANK YOU FOR COMINGbrians@snowglobesoftware.com
  18. 18. Session NotesAt the end of the session, I asked the audience what they have seen work when it comesto integrating UX into Agile teams. The group shared a lot, and we looked at a number ofdifferent models. In the end, for many companies, I think a hybrid model could work best.In the hybrid model, the teams would always have a UX member, and these teams wouldpull research, look-ahead work, and long running work as part of an Agile process.However, in order to ensure a shared vision across all teams, the UX members wouldmeet as part of a larger Scrum of Scrums-like meeting/group that would discuss the bodyof work as a whole, and maintain brand integrity.The following slides contain the raw comments that were shared…
  19. 19. The Raw Data• Kanban seems to work better. Scrum • UX as a pig caused the team to slow down. seems to force work ahead. UX as a chicken caused them to become a• Limit the amount of research space and stakeholder. Now, the team moves faster look-ahead and the Product Owner decides what UX• Having Architects be coupled to UI work goes into the team. produces better design. • Pig and Chicken is BS because it creates• Story – Tactical and Incremental (Little). an artificial divide within the company. Design – Strategic (Big) • No Hand-offs!• Better Done-ness Criteria! • Look at Salesforce’s Office Hours concept• Virtual Agency (Center of Excellence), but for their UX teams. UX is still a part of their team. • When scaling, a hybrid needs to exist• Goal is to study and experiment. Create a which creates a Distributed but Governed more centric focus. Every Friday, do a model. study. • Empower and trust the developers. Open• Make sure you are solving the RIGHT up early work for everyone. problems in User Stories. Create a UX- • Look at a release planning “Cycle”: Vision focused Cross-Functional team. (Paper Prototypes), Communication and• Remove the divide between documentation Collaboration throughout, Joint Designs. and collaboration (ex, take wireframes • Too many cooks can create a design-by- away). committee feel. To avoid, you need a• Working with UX on a team makes things champion role. more relaxed.
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