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Google Confidential and Proprietary
CONTENT DISTRIBUTION & CHANNEL STRATEGIES
Amy Babcock
Google Confidential and Proprietary
A consumption (r)evolution
YouTube Channel
Content Distribution
&
1
2
3
4
5
Content as liquid medium
Programming + distributing your content
Earn the love: turn viewers into fans
Is it working?
Google Confidential and Proprietary
THE WORLD
IS CHANGING
Google Confidential and Proprietary
2008: 

microsites & flash
Google Confidential and Proprietary
Source: Cisco Visual Networking Index Report, Feb 2014
SHIFTS in technology fuel
unprecedented access
Average U.S. mobile
data usage
Approaching 40% People can cut 

the cord
1B
>1gb/mo
Mobile 4G YouTube’s mobile traffic
Home broadband
now the norm
Global unique
monthly users
Google Confidential and Proprietary
Enabling users to be 

everywhere & nowhere
simultaneously
1960 1970 1980 1990 2000 TODAY
25 22 5
Network Broadcast Channels
Cable Channels
Online Video Channels
5
500
∞
Google Confidential and Proprietary
YouTube was forced to adapt quickly
YouTube ADAPTED quickly
2011 2012 Today
Google Confidential and Proprietary
Despite technology, the human desire
for an emotional & authentic
connection has not changed…
from the silly to the serious…

YouTube is satisfying that need
Google Confidential and Proprietary
Google Confidential and Proprietary
What does

LIQUID VIDEO 

look like?

Videos travel quickly 

and are consumed 

in dozens of ways
search
recommendation
engines embeds
social
referrals
Google Confidential and Proprietary
Video must work with 

BROADER ECOSYSTEM 90%
of consumers expect their
brand experiences to be
seamless, no matter where
they happen to be,
regardless of the channel.
Google Confidential and Proprietary
Partner
Pa
id
Own
ed
The UNIVERSE keeps
expanding
Consistent
end frame
Responses
collected in
playlists
Video
Responses
Partner’s social
networks
Your Channel
TrueView In-display
(including engagement ads)
TrueView
In-search
TrueView
In-stream
Your
Website
Promoted on other
destinations
Video in
Google search
Google Confidential and Proprietary
ChoiceData Context
BUT the building blocks haven’t changed

THEY’VE GOTTEN BETTER
“Today’s toolset is
a much sharper
set of knives.”
Wendy Clark

SVP Marketing, Coca-Cola
Google
Data
Advertiser
Data
Third

Party

Data
“
”
A
B
C
D
E
Google Confidential and Proprietary
PROGRAMMING &
DISTRIBUTING
YOUR CONTENT
Google Confidential and Proprietary
Source: Google internal data, Pixability, July 2013
100 hours 80%
content uploaded 

each minute on YouTube
brands’ videos receiving 

less than 10,000 views
How 

will you
stand out
from 

the crowd?
Making content doesn’t
mean people will SEE IT
Distribution and
community
strategies are
critical for
success
Google Confidential and Proprietary
The PROBLEM with 

going viral
Apr 2012 Jul 2012 Oct 2012 Jan 2013 Apr 2013 Jul 2013 Oct 2013 Jan 2014
0
150,000
300,000
450,000
600,000
Google Confidential and Proprietary
Consistent video programming
is crucial for SUCCESS
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
HYGIENE
HUB HUB HUB HUB
HERO HERO HERO
How to program your video content
Hero Content
Large-scale, tentpole events
or programs that drive
awareness at scale
Hub Content
Regularly scheduled content
around customer passions
Hygiene Content
Always-on content optimized to
users intent and interests
Google Confidential and Proprietary
Google Confidential and Proprietary
HERO PIECES deserve
massive orchestration Match your distribution
plan to your content
Google Confidential and Proprietary
Key Considerations for
HERO distro plans
Orchestrate
your advertising
GO BIG
Timing
These are big media pushes Consider pre and post
phasing as just as critical as
the moment itself
Invite the community to
participate to grow the
moment’s impact
This is a time to draw a new
audience in to your brand
Google Confidential and Proprietary
HUB content 

should be targeted
75%
HUB content: 

remarketing & sequential
storytelling
Video
1
Video
2
Video
3
Google Confidential and Proprietary
HUB content 

should drive to more videos
Google Confidential and Proprietary
HUB
should drive to more videos
Google Confidential and Proprietary
HUB content: 

can be curated
Google Confidential and Proprietary
Key Considerations for Hub
DISTRIBUTION PLANS
Use video walls and
annotations to drive 

follow-on views
Use video retargeting to
send the right message to
the right user
Collaborate or curate vs.
needing to do all the 

heavy lifting
Audience targeting +
choice-based ads = winning
combo for episodic content
Google Confidential and Proprietary
HYGIENE content: 

target search and honor
shelf life
Google Confidential and Proprietary
HYGIENE content: 

should answer questions
users are asking
Google Confidential and Proprietary
not just your search list
the shelf life of your content is way
longer than you probably think it is
look for clues in search patterns, answer
the questions users are asking!
Key Considerations for
HYGIENE distro plans
keywords
always on
search + social is critical
B R O A D
Google Confidential and Proprietary
Thumbnails shouldn’t be an
afterthought, they are a 

mini-banner ad!
Compelling video titles 

draw users in and will 

aid organic discovery
THUMBNAILS
No matter the content, don’t forget to
OPTIMIZE FOR
DISCOVERABILITY
VIDEO TITLES DESCRIPTION
Only the first few lines of your
description will appear w/out
expanding, make them count! But
give hand raisers more
information if they want it.
Google Confidential and Proprietary
Turning viewers into fans
Google Confidential and Proprietary
VIEWERS
SUPER FANS
Google Confidential and Proprietary
The path to FANDOM
CASUAL
VIEWER
SUBSCRIBER
SUPER
FAN
Google Confidential and Proprietary
SUBSCRIBERS VIEWERS>
non-subscriber
subscriber
2x
Google Confidential and Proprietary
Be active with your
community; our new
comment moderator
makes it easy!
Use the subscribe button
wherever you can
Tools for 

INCREASING SUBS
GoPro adds 20s to each video and uses
annotations to drive viewers to subscribe
Playlists are a great way to keep
viewers tuned in
Google Confidential and Proprietary
CONVERTING 

subscribers to fans Ask for input and foster your community, 

it will have a snowball effect!
+ =
REWARD YOUR TOP FANS
with unique messages and
custom experiences
Hey Top Fans! As our most
devoted audience members we
wanted to share a little extra
behind the scenes footage with
you: http://youtu.be/zPGrQRZCz50
Google Confidential and Proprietary
What do you
GET BACK?
Brands don’t sell
brands, people
sell brands.
“If there is a brand
I love, I tend to
tell everyone
about it”
ALSO INTERESTED IN ?
ABOUT THIS CIRCLE ?
LOCATIONS GENDER AGE
United States
Canada
United Kingdom
Australia
Female
Male
13-19
19-25
25-30
30-35
35-40
40-45
45-50
53%
10%
6%
4%
78%
22%
17%
39%
16%
10%
6%
5%
2%
Google Confidential and Proprietary
BUT...IS IT
WORKING?
A new world means a
new scorecard and a
different approach to
measuring success
Google Confidential and Proprietary
Create a new SCORECARD
FOR SUCCESS
Move beyond the obvious to 

capture the true impact of your content
Are you making the right content?
Are you ensuring users see your content?
Are you converting viewers into fans?
Questions to ask
Completion rates
Audience retention curves
View-through-rates for skippable ad formats
Watch time (paid & organic) fluctuations
Traffic source report
Subscriber gains (losses)
Share rate per thousand exposed viewers
Comments/replies/likes per thousand exposed viewers
Click throughs to site from ads and annotations
Metrics to track
Google Confidential and Proprietary
So what can you do
TOMORROW
Distribution FandomAudience
Audit your
current audience
Review previous distribution with
Hero/Hub/Hygiene in mind
Review your top fan report
and community on YouTube
H
H
H
Google Confidential and Proprietary
THANK YOU!
g.co/ytbrandplaybook
Google Confidential and Proprietary
your
HERO
moment
Google+TwitterYouTube
Facebook Instagram

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CONTENT DISTRIBUTION

  • 1. Google Confidential and Proprietary CONTENT DISTRIBUTION & CHANNEL STRATEGIES Amy Babcock
  • 2. Google Confidential and Proprietary A consumption (r)evolution YouTube Channel Content Distribution & 1 2 3 4 5 Content as liquid medium Programming + distributing your content Earn the love: turn viewers into fans Is it working?
  • 3. Google Confidential and Proprietary THE WORLD IS CHANGING
  • 4. Google Confidential and Proprietary 2008: 
 microsites & flash
  • 5. Google Confidential and Proprietary Source: Cisco Visual Networking Index Report, Feb 2014 SHIFTS in technology fuel unprecedented access Average U.S. mobile data usage Approaching 40% People can cut 
 the cord 1B >1gb/mo Mobile 4G YouTube’s mobile traffic Home broadband now the norm Global unique monthly users
  • 6. Google Confidential and Proprietary Enabling users to be 
 everywhere & nowhere simultaneously 1960 1970 1980 1990 2000 TODAY 25 22 5 Network Broadcast Channels Cable Channels Online Video Channels 5 500 ∞
  • 7. Google Confidential and Proprietary YouTube was forced to adapt quickly YouTube ADAPTED quickly 2011 2012 Today
  • 8. Google Confidential and Proprietary Despite technology, the human desire for an emotional & authentic connection has not changed… from the silly to the serious…
 YouTube is satisfying that need
  • 10. Google Confidential and Proprietary What does
 LIQUID VIDEO 
 look like? Videos travel quickly 
 and are consumed 
 in dozens of ways search recommendation engines embeds social referrals
  • 11. Google Confidential and Proprietary Video must work with 
 BROADER ECOSYSTEM 90% of consumers expect their brand experiences to be seamless, no matter where they happen to be, regardless of the channel.
  • 12. Google Confidential and Proprietary Partner Pa id Own ed The UNIVERSE keeps expanding Consistent end frame Responses collected in playlists Video Responses Partner’s social networks Your Channel TrueView In-display (including engagement ads) TrueView In-search TrueView In-stream Your Website Promoted on other destinations Video in Google search
  • 13. Google Confidential and Proprietary ChoiceData Context BUT the building blocks haven’t changed
 THEY’VE GOTTEN BETTER “Today’s toolset is a much sharper set of knives.” Wendy Clark
 SVP Marketing, Coca-Cola Google Data Advertiser Data Third
 Party
 Data “ ” A B C D E
  • 14. Google Confidential and Proprietary PROGRAMMING & DISTRIBUTING YOUR CONTENT
  • 15. Google Confidential and Proprietary Source: Google internal data, Pixability, July 2013 100 hours 80% content uploaded 
 each minute on YouTube brands’ videos receiving 
 less than 10,000 views How 
 will you stand out from 
 the crowd? Making content doesn’t mean people will SEE IT Distribution and community strategies are critical for success
  • 16. Google Confidential and Proprietary The PROBLEM with 
 going viral Apr 2012 Jul 2012 Oct 2012 Jan 2013 Apr 2013 Jul 2013 Oct 2013 Jan 2014 0 150,000 300,000 450,000 600,000
  • 17. Google Confidential and Proprietary Consistent video programming is crucial for SUCCESS Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec HYGIENE HUB HUB HUB HUB HERO HERO HERO How to program your video content Hero Content Large-scale, tentpole events or programs that drive awareness at scale Hub Content Regularly scheduled content around customer passions Hygiene Content Always-on content optimized to users intent and interests
  • 19. Google Confidential and Proprietary HERO PIECES deserve massive orchestration Match your distribution plan to your content
  • 20. Google Confidential and Proprietary Key Considerations for HERO distro plans Orchestrate your advertising GO BIG Timing These are big media pushes Consider pre and post phasing as just as critical as the moment itself Invite the community to participate to grow the moment’s impact This is a time to draw a new audience in to your brand
  • 21. Google Confidential and Proprietary HUB content 
 should be targeted 75%
  • 22. HUB content: 
 remarketing & sequential storytelling Video 1 Video 2 Video 3
  • 23. Google Confidential and Proprietary HUB content 
 should drive to more videos
  • 24. Google Confidential and Proprietary HUB should drive to more videos
  • 25. Google Confidential and Proprietary HUB content: 
 can be curated
  • 26. Google Confidential and Proprietary Key Considerations for Hub DISTRIBUTION PLANS Use video walls and annotations to drive 
 follow-on views Use video retargeting to send the right message to the right user Collaborate or curate vs. needing to do all the 
 heavy lifting Audience targeting + choice-based ads = winning combo for episodic content
  • 27. Google Confidential and Proprietary HYGIENE content: 
 target search and honor shelf life
  • 28. Google Confidential and Proprietary HYGIENE content: 
 should answer questions users are asking
  • 29. Google Confidential and Proprietary not just your search list the shelf life of your content is way longer than you probably think it is look for clues in search patterns, answer the questions users are asking! Key Considerations for HYGIENE distro plans keywords always on search + social is critical B R O A D
  • 30. Google Confidential and Proprietary Thumbnails shouldn’t be an afterthought, they are a 
 mini-banner ad! Compelling video titles 
 draw users in and will 
 aid organic discovery THUMBNAILS No matter the content, don’t forget to OPTIMIZE FOR DISCOVERABILITY VIDEO TITLES DESCRIPTION Only the first few lines of your description will appear w/out expanding, make them count! But give hand raisers more information if they want it.
  • 31. Google Confidential and Proprietary Turning viewers into fans
  • 32. Google Confidential and Proprietary VIEWERS SUPER FANS
  • 33. Google Confidential and Proprietary The path to FANDOM CASUAL VIEWER SUBSCRIBER SUPER FAN
  • 34. Google Confidential and Proprietary SUBSCRIBERS VIEWERS> non-subscriber subscriber 2x
  • 35. Google Confidential and Proprietary Be active with your community; our new comment moderator makes it easy! Use the subscribe button wherever you can Tools for 
 INCREASING SUBS GoPro adds 20s to each video and uses annotations to drive viewers to subscribe Playlists are a great way to keep viewers tuned in
  • 36. Google Confidential and Proprietary CONVERTING 
 subscribers to fans Ask for input and foster your community, 
 it will have a snowball effect! + =
  • 37. REWARD YOUR TOP FANS with unique messages and custom experiences Hey Top Fans! As our most devoted audience members we wanted to share a little extra behind the scenes footage with you: http://youtu.be/zPGrQRZCz50
  • 38. Google Confidential and Proprietary What do you GET BACK? Brands don’t sell brands, people sell brands. “If there is a brand I love, I tend to tell everyone about it” ALSO INTERESTED IN ? ABOUT THIS CIRCLE ? LOCATIONS GENDER AGE United States Canada United Kingdom Australia Female Male 13-19 19-25 25-30 30-35 35-40 40-45 45-50 53% 10% 6% 4% 78% 22% 17% 39% 16% 10% 6% 5% 2%
  • 39. Google Confidential and Proprietary BUT...IS IT WORKING? A new world means a new scorecard and a different approach to measuring success
  • 40. Google Confidential and Proprietary Create a new SCORECARD FOR SUCCESS Move beyond the obvious to 
 capture the true impact of your content Are you making the right content? Are you ensuring users see your content? Are you converting viewers into fans? Questions to ask Completion rates Audience retention curves View-through-rates for skippable ad formats Watch time (paid & organic) fluctuations Traffic source report Subscriber gains (losses) Share rate per thousand exposed viewers Comments/replies/likes per thousand exposed viewers Click throughs to site from ads and annotations Metrics to track
  • 41. Google Confidential and Proprietary So what can you do TOMORROW Distribution FandomAudience Audit your current audience Review previous distribution with Hero/Hub/Hygiene in mind Review your top fan report and community on YouTube H H H
  • 42. Google Confidential and Proprietary THANK YOU! g.co/ytbrandplaybook
  • 43. Google Confidential and Proprietary your HERO moment Google+TwitterYouTube Facebook Instagram